On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year. Paul was more than helpful taking time and getting it right as this is a speci... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year. Paul was more than helpful taking time and getting it right as this is a speci... Mehr ansehen
Unternehmen hat geantwortet
We have got a cruise booked with cruise 2.com. From the beginning when I booked Claudio was very helpful and explained everything. I have just booked assisted boarding through the company that Sam arr... Mehr ansehen
Unternehmen hat geantwortet
Paul dealt with our booking to Niagara Falls New York Boston and 7 day cruise. He was brilliant. Professional polite knowledgable and helpful.Thank you Paul . Ray Scales
I had a great experience when booking my holiday. I dealt with Imran he was great and was very helpful, after many quotes from other company’s this one was the best. So if you’re looking for a great... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.
We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.
Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.
🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks
Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.
✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises
As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.
Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.
Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.
⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.
📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com
Vom Unternehmen geschrieben
Expertise you can trust
Suite 248 Rye House, 161 High Street Ruislip , HA4 8JY, Middlesex , Vereinigtes Königreich

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Just booked with Imran, who was very accommodating and helpful with our many request and requirements. Would highly recommend Imran. We would definitely book again, great competitive pricing and excellent itineraries.
Paul dealt with our booking to Niagara Falls New York Boston and 7 day cruise. He was brilliant. Professional polite knowledgable and helpful.Thank you Paul . Ray Scales
Great service on chat solved the issue quickly and professionally (Lana )
Have used Cruise2 before and will do so again

Antwort von Cruise2.com

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On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year.
Paul was more than helpful taking time and getting it right as this is a special occasion for us as it is my 80th birthday and our 60 years married so once again thanks Paul for making the booking process so easy and we both are looking forward to the trip.🥰
Kind regards
Gerry and Elizabeth Birt

Antwort von Cruise2.com
Ashley listened to my needs and consequently resolved the issues. She was polite professional and courteous. Thank you Ashley.

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Paul was patient with addressing all my questions and helped me be very happy to confirm the booking

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We have got a cruise booked with cruise 2.com. From the beginning when I booked Claudio was very helpful and explained everything. I have just booked assisted boarding through the company that Sam arranged it for us. I would definitely recommend this travel agent as they are very knowledgeable and professional.

Antwort von Cruise2.com
Very helpful and got things sorted out for me x ASHLEY AND ULINA WERE VERY HELD

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Booked through Cruise2. Flight was technically “operating” but the route put me at risk of being uninsured due to FCDO advice. Agent refused to provide a safe alternative without passing extra costs to me. Felt like I was being forced to travel against my own insurance, completely unacceptable.
I had a great experience when booking my holiday. I dealt with Imran he was great and was very helpful, after many quotes from other company’s this one was the best.
So if you’re looking for a great price and professional help try this company. Thanks again Imran it was a pleasure.Well done Cruise2.com.

Antwort von Cruise2.com
Kate was very helpful and timely with her information. Always answered my queries quickly and courteously.

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We have just booked a Tour/Cruise to Japan for next year and found Paul very friendly, helpful and informative. Having his details and knowing we can contact him at any time was very reassuring.

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Just had a great holiday, thanks to paul, all flights spot on, Train Great, Hotels as well cruise great, thanks Paul.
Eddie Margaret Gallagher.

Antwort von Cruise2.com
Hadnt used Cruise2 before but from my initial booking with Danny in Jan 2025 to dealing with Kate later on , I had excellent service and a land and cruise experience we will never forget , all transfers and tours ran smoothly and great holiday will be using Cruise2 again would thourghly recommend them .

Antwort von Cruise2.com
Kate at Cruise2 was very responsive and quickly sorted out our flight booking so that we could reserve seats.

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We have used Cruise 2 several times and never been disappointed.
The packages on offer are well priced, great destinations with excellent advice and professionalism from the staff.
Paul really listened to what was important to us and came up with a great package. He was so helpful, knowledgeable and professional.
He really did go all out to get us a dream holiday. He was exceptional!

Antwort von Cruise2.com
We booked a cruise package, which included a 2 night Hotel stay in Athens with Cruise 2, 8 months prior to the holiday. It was all done by phone, and sometimes communication felt disjointed, however we successfully flew to Athens on Saturday 14th Feb., and as planned in the itinerary, picked up by a car at the Airport and transported to our Hotel by around 9PM. The next day (Sunday) we decided to explore Athens by our usual way on short City visits, the hop on hop off bus. We used this all day and returned to the Hotel late afternoon. The Hotel has a bar/ restaurant at rooftop level with a good view of the Acropolis, I took a couple of photo's of my wife, ordered a drink, then had text message - the cruise was cancelled! There had been an electrical fire on the ship and it was immobilised, fortunately close to Athens. Passengers were offered various forms of compensation etc. We decided to check on flights home for the following day, as it was now Sunday evening there was no way of talking to anybody in the UK. I attempted to change our flight tickets on the EasyJet app, but it wouldn't recognise my password. So I booked a flight and taxi for the next day. Arrived back to Gatwick at 5pm, having left at 2pm two days before. All of these problems could not be directed or attributed to Cruise 2, maybe Celebrity Cruises , as this was not the first time that Infinity had suffered electrical fires.
If the package had been completed, I'm sure it would have been a great holiday at a good price. However on our return things did not go smoothly, we were assured that all arrangements for refunds etc. were in hand by Cruise 2 'we care' department. We sent flight ticket and taxi receipts to them and after a phone conversation that we would get a full refund. This was never put in writing, I confirmed this by email, and also as our holiday was a package, we should be refunded within 14 days.
I received email replies which were very standardly worded, 'we are liaising with our suppliers', to which I replied that this was irrelevant to the terms of a refund.
I attempted to have a conversation with the responder, but all calls were sent to messages.
In between my dealings I had a call from Celebrity to ask my card details for the flight and expenses to be refunded to, this was partial relief.
To say that this whole episode was very stressful is an understatement, as more than 3 weeks after the event there was only the same standard reply.
It was a daily mission to recover what we were entitled to, with sleepless nights as well. It was by chance whilst reading all of the documents that I had printed, I read that the ATOL certificate and invoice were in the name of Mid Counties Co-Operative, I discovered a phone number and contacted them, they had all of the details of my package and said that they would contact Cruise 2, shortly after that I actually had a call from different Cruise 2 agent who again gave the standard line. On around the 32nd day I rang Mid Counties again and they rang Cruise 2, who then shortly afterwards called me to say that Celebrity had sanctioned the refund, and that I would get a call to obtain card details for the payment.
Surprise! it was the person from Mid Counties? who successfully refunded the whole package price.
All of this stress could have been avoided by first of all acknowledging that we would receive our full package and expenses, in WRITING! and that this would be dependant on Celebrity, who were dealing with around 2,500 passengers.
What I still don't understand is the link between Cruise 2 and Mid Counties.
Further to me writing this review , Cruise 2 have engaged with me in a positive manner, and explained their position, so I have uprated the review rating.
Many thanks to Lana Colaco who was very friendly and efficient, and made the booking easy.

Antwort von Cruise2.com
Betul is an Excellent travel sales agent..knowledgeable Friendly and happy with good manners and good customer service recommended 👍

Antwort von Cruise2.com
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