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Cruise2.com Bewertungen 1 811

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year. Paul was more than helpful taking time and getting it right as this is a speci... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have got a cruise booked with cruise 2.com. From the beginning when I booked Claudio was very helpful and explained everything. I have just booked assisted boarding through the company that Sam arr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Paul dealt with our booking to Niagara Falls New York Boston and 7 day cruise. He was brilliant. Professional polite knowledgable and helpful.Thank you Paul . Ray Scales

Bewertet mit 5 von 5 Sternen

I had a great experience when booking my holiday. I dealt with Imran he was great and was very helpful, after many quotes from other company’s this one was the best. So if you’re looking for a great... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kreuzfahrtgesellschaft
  2. Kreuzfahrtunternehmen
  3. Kreuzfahrtterminal
  4. Kreuzfahrt-Reisebüro
  5. Reisebüro
  6. Reise-Aggregator

Über Cruise2.com

Vom Unternehmen geschrieben

Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014

Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.

We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.

Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.

Popular Cruise Holidays We Offer

🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
Last-minute cruises and short cruise breaks

Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.

Why Book Your Cruise With Cruise2.com?

✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises

As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.

Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.

Customer Reviews

Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.

⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.

📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com

Best Cruise Deals at best Prices and Great Service

Vom Unternehmen geschrieben

We are committed to our customers

Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."

Expertise you can trust

The "Trust-First" Approach Expertly Guided. UK-Based. 5-Star Service. We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step. The Professional Approach Premium UK Support & Sales Expertise Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client. The Short & Sharp (Best for Mobile) UK-Based Excellence Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.

Kontaktinformationen

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The Cruise2 Concierge Collection

Exclusive Deals on your bucket list cruises

4,8

Hervorragend

TrustScore 5 von 5

1811 Bewertungen

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Hat 62 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 5 von 5 Sternen

Just booked with Imran

Just booked with Imran, who was very accommodating and helpful with our many request and requirements. Would highly recommend Imran. We would definitely book again, great competitive pricing and excellent itineraries.

6. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

used Cruise2 before and will do so again.

Great service on chat solved the issue quickly and professionally (Lana )
Have used Cruise2 before and will do so again

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Alan,

Greetings from Cruise!

Thank you for your exquisite feedback! We’re delighted to hear that our team provided such attentive guidance and crafted a journey perfectly suited to your preferences. It’s truly wonderful to know your booking experience with Cruise2 was seamless and fulfilling — we can’t wait to assist you again on your next elegant voyage!

Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

Sam was courteous & very helpful

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Stewart,

Greetings from Cruise2!

Thank you for your kind words and 5⭐ review! We’re delighted our team provided such courteous and attentive support throughout your experience. It’s always our pleasure to assist and ensure everything is handled with care and professionalism ✨🛳️.

Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

With thanks

On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year.
Paul was more than helpful taking time and getting it right as this is a special occasion for us as it is my 80th birthday and our 60 years married so once again thanks Paul for making the booking process so easy and we both are looking forward to the trip.🥰
Kind regards
Gerry and Elizabeth Birt

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear William,

Greetings from Cruise2!

We are truly honoured to be part of such an extraordinary and meaningful celebration — your 80th birthday and remarkable 60 years of marriage — and delighted to know your journey to Japan has been arranged with such care and attention 🎂💎
Your kind words mean a great deal to us, and we wish you a truly unforgettable and joyous adventure filled with cherished memories ✨🗾

Warm Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

Ashley listened to my needs and…

Ashley listened to my needs and consequently resolved the issues. She was polite professional and courteous. Thank you Ashley.

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Aswin,

Greetings from Cruise2!

We are truly delighted to hear that your needs were understood and addressed with such professionalism, courtesy, and attentive care, resulting in a smooth and reassuring resolution 🎧🤍

Your kind appreciation is sincerely valued, and we look forward to assisting you again with the same level of excellence ✨🧾

Warm Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

Booking experience

Paul was patient with addressing all my questions and helped me be very happy to confirm the booking

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Margaret,

Greetings from Cruise2!

We are truly delighted to hear that your booking experience was guided with such patience and clarity, allowing you to proceed with complete confidence and satisfaction 🧭😊

Your kind words are sincerely appreciated, and we look forward to assisting you again on many more wonderful journeys ahead ✨🚢

Warm Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

Oceania cruise to Italy booked with Cruise 2.com

We have got a cruise booked with cruise 2.com. From the beginning when I booked Claudio was very helpful and explained everything. I have just booked assisted boarding through the company that Sam arranged it for us. I would definitely recommend this travel agent as they are very knowledgeable and professional.

7. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Margaret,

Greetings from Cruise2!

We are truly delighted to hear that your Oceania cruise to Italy has been arranged with such clarity, care, and professionalism, ensuring every detail — including your assisted boarding — was handled seamlessly ⚓🇮🇹

Your kind recommendation means a great deal to us, and we look forward to supporting you on many more exceptional journeys ahead ✨🧭

Warm Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

Very helpful and got things sorted out…

Very helpful and got things sorted out for me x ASHLEY AND ULINA WERE VERY HELD

7. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Hazel,

Greetings from Cruise2!

We are truly delighted to hear that your request was handled with such care and efficiency, ensuring everything was resolved smoothly and to your satisfaction 🛠️💫

Your kind feedback is sincerely appreciated, and we look forward to assisting you again with the same attentive and seamless service ✨📞

Warm Regards,
Team Cruise2

Bewertet mit 1 von 5 Sternen

Happy to let you travel uninsured

Booked through Cruise2. Flight was technically “operating” but the route put me at risk of being uninsured due to FCDO advice. Agent refused to provide a safe alternative without passing extra costs to me. Felt like I was being forced to travel against my own insurance, completely unacceptable.

7. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent company

I had a great experience when booking my holiday. I dealt with Imran he was great and was very helpful, after many quotes from other company’s this one was the best.
So if you’re looking for a great price and professional help try this company. Thanks again Imran it was a pleasure.Well done Cruise2.com.

7. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Wilma,

Greetings from Cruise2!

We are absolutely delighted to hear that your booking experience was marked by exceptional value, professionalism, and attentive guidance, resulting in such a positive and seamless journey from the very start 💼🏆

Your kind recommendation means a great deal to us, and we look forward to assisting you again in creating many more memorable holidays ✨🌍

Warm Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

Quick and efficient

Kate was very helpful and timely with her information. Always answered my queries quickly and courteously.

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Rosemary,

Greetings from Cruise2!

We are truly delighted to hear that your experience was marked by such promptness, clarity, and courteous assistance, ensuring every query was addressed with effortless precision ⏱️📘

Your kind appreciation is sincerely valued, and we look forward to assisting you again with the same impeccable level of service ✨🧳

Warm Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

We have just booked a Tour/Cruise to Japan in 2027

We have just booked a Tour/Cruise to Japan for next year and found Paul very friendly, helpful and informative. Having his details and knowing we can contact him at any time was very reassuring.

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear June,

Greetings from Cruise2!

We are absolutely delighted to hear that your upcoming Japan tour and cruise has been planned with such clarity, warmth, and expert guidance, providing complete reassurance every step of the way 🗾🧭

Your trust means a great deal to us, and we look forward to supporting you throughout your journey as you prepare for this wonderful adventure ✨🚄

Warm Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

Holiday spot On

Just had a great holiday, thanks to paul, all flights spot on, Train Great, Hotels as well cruise great, thanks Paul.
Eddie Margaret Gallagher.

9. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Edward,

Greetings from Cruise2!

We are absolutely delighted to hear that every element of your holiday — from flights and rail travel to hotels and cruise — came together so flawlessly, creating a truly seamless and memorable experience 🚄✈️

Your kind words mean a great deal to us, and we look forward to crafting many more exceptional journeys for you in the future ✨🌍

Warm Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

South and central American cruise and Machu Picchu land tour

Hadnt used Cruise2 before but from my initial booking with Danny in Jan 2025 to dealing with Kate later on , I had excellent service and a land and cruise experience we will never forget , all transfers and tours ran smoothly and great holiday will be using Cruise2 again would thourghly recommend them .

29. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Mr. Tomkinson,

Greetings from Cruise2!

We are absolutely delighted to hear that your South and Central American journey, including the unforgettable Machu Picchu experience, was executed so seamlessly and left such a lasting impression 🌄🚢

Your kind recommendation and recognition of the service received throughout mean a great deal to us, and we would be honoured to assist you again in creating more extraordinary adventures ✨🌎

Warm Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

Kate at Cruise2 was very responsive

Kate at Cruise2 was very responsive and quickly sorted out our flight booking so that we could reserve seats.

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear S Parker,

Greetings from Cruise2!

We are delighted to hear that your request was handled with such responsiveness and efficiency, ensuring your flight arrangements were secured with complete ease ✈️🔐

Your kind feedback is sincerely appreciated, and we look forward to assisting you again with the same seamless level of service ✨📩

Warm Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

Exceptional service- highly recommend.

We have used Cruise 2 several times and never been disappointed.
The packages on offer are well priced, great destinations with excellent advice and professionalism from the staff.
Paul really listened to what was important to us and came up with a great package. He was so helpful, knowledgeable and professional.
He really did go all out to get us a dream holiday. He was exceptional!

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Lynn,

Greetings from Cruise2!

We are absolutely honoured to receive such exceptional praise — it is truly rewarding to know that your journey was crafted with such care, expertise, and dedication, resulting in a holiday that perfectly reflects your vision 🌍🎯

Your continued trust and heartfelt recommendation mean a great deal to us, and we look forward to curating many more dream experiences for you in the future ✨🛳️

Warm Regards,
Team Cruise2

Bewertet mit 3 von 5 Sternen

Everything was OK with the booking, unfortunately the cruise was cancelled by Celebrity.

We booked a cruise package, which included a 2 night Hotel stay in Athens with Cruise 2, 8 months prior to the holiday. It was all done by phone, and sometimes communication felt disjointed, however we successfully flew to Athens on Saturday 14th Feb., and as planned in the itinerary, picked up by a car at the Airport and transported to our Hotel by around 9PM. The next day (Sunday) we decided to explore Athens by our usual way on short City visits, the hop on hop off bus. We used this all day and returned to the Hotel late afternoon. The Hotel has a bar/ restaurant at rooftop level with a good view of the Acropolis, I took a couple of photo's of my wife, ordered a drink, then had text message - the cruise was cancelled! There had been an electrical fire on the ship and it was immobilised, fortunately close to Athens. Passengers were offered various forms of compensation etc. We decided to check on flights home for the following day, as it was now Sunday evening there was no way of talking to anybody in the UK. I attempted to change our flight tickets on the EasyJet app, but it wouldn't recognise my password. So I booked a flight and taxi for the next day. Arrived back to Gatwick at 5pm, having left at 2pm two days before. All of these problems could not be directed or attributed to Cruise 2, maybe Celebrity Cruises , as this was not the first time that Infinity had suffered electrical fires.
If the package had been completed, I'm sure it would have been a great holiday at a good price. However on our return things did not go smoothly, we were assured that all arrangements for refunds etc. were in hand by Cruise 2 'we care' department. We sent flight ticket and taxi receipts to them and after a phone conversation that we would get a full refund. This was never put in writing, I confirmed this by email, and also as our holiday was a package, we should be refunded within 14 days.
I received email replies which were very standardly worded, 'we are liaising with our suppliers', to which I replied that this was irrelevant to the terms of a refund.
I attempted to have a conversation with the responder, but all calls were sent to messages.
In between my dealings I had a call from Celebrity to ask my card details for the flight and expenses to be refunded to, this was partial relief.
To say that this whole episode was very stressful is an understatement, as more than 3 weeks after the event there was only the same standard reply.
It was a daily mission to recover what we were entitled to, with sleepless nights as well. It was by chance whilst reading all of the documents that I had printed, I read that the ATOL certificate and invoice were in the name of Mid Counties Co-Operative, I discovered a phone number and contacted them, they had all of the details of my package and said that they would contact Cruise 2, shortly after that I actually had a call from different Cruise 2 agent who again gave the standard line. On around the 32nd day I rang Mid Counties again and they rang Cruise 2, who then shortly afterwards called me to say that Celebrity had sanctioned the refund, and that I would get a call to obtain card details for the payment.
Surprise! it was the person from Mid Counties? who successfully refunded the whole package price.
All of this stress could have been avoided by first of all acknowledging that we would receive our full package and expenses, in WRITING! and that this would be dependant on Celebrity, who were dealing with around 2,500 passengers.
What I still don't understand is the link between Cruise 2 and Mid Counties.
Further to me writing this review , Cruise 2 have engaged with me in a positive manner, and explained their position, so I have uprated the review rating.

14. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Many thanks to Lana Colaco who was very…

Many thanks to Lana Colaco who was very friendly and efficient, and made the booking easy.

24. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Eamonn,

Greetings from Cruise2!

We are truly delighted to hear that your booking experience was made so smooth and effortless through friendly and efficient assistance 🎯🤍

Your kind words are sincerely appreciated, and we look forward to assisting you again with the same level of care and excellence ✨🧳

Warm Regards,
Team Cruise2

Bewertet mit 5 von 5 Sternen

Betul is an Excellent travel sales…

Betul is an Excellent travel sales agent..knowledgeable Friendly and happy with good manners and good customer service recommended 👍

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Cruise2.com

Dear Mark,

Greetings from Cruise2!

We are truly delighted to receive your wonderful feedback — it is immensely rewarding to know your experience was shaped with such knowledge, warmth, and exceptional customer care throughout 🤝📘

Your recommendation is sincerely valued, and we look forward to assisting you again in planning many more memorable journeys ✨🌍

Warm Regards,
Team Cruise2

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