CRUISE MONKS Bewertungen 

James called me a few hours after I emailed asking about a flight change we had received. The new flight wasn't particularly good as we had an 8 hour layover. James managed to switch things around for us and put us back on to a schedule similar to our original. Thanks for your efforts and for letting me know so quickly.

Dan has been outstanding as always with his professionalism and caring approach to customers.

Having a dilemma in my forthcoming adventure with Monks I spoke to James and within minutes all my questions and fears were solved by a confident agent who knew his stuff.
Please give James a tap on the shoulder from me !!
John Young

Dan was informative and pleasant , well mannered and ablevto answer all of our questions.

Dan was very helpful when organising our cruise. Methodically going over all the details and explaining very clearly. He even got us an upgrade hotel to celebrate our wedding anniversary. Thanks Dan, you were brilliant.

Honestly your staff member Dan is one of the reasons I have 3 upcoming cruises booked with you he is so helpful. I would urge anyone booking with this company to ask for him. The other reason being the amazing itinerary and price

Spoke to someone within 5 mins. Dan was really helpful, knowledgeable and efficient. All booked within 20 mins

I had to make final payment and I wanted to check the account details over the phone. I couldn’t get through but they did call me back after I left a message, and were very helpful in assuring me round the security of my payment.

The service i received from Dan was exceptional. He was so patient and called me back about 6 times. I have now booked 2 cruises with Cruise Monks. We have delt with Dan both times. He is a credit to your company.
Thank you Dan and Cruise Monks

No problem booking the cruise we wanted and Dan found us an upgrade for our golden wedding

I left a call back request as I had listened to music on hold for 20 minutes! Dan called me back some 30 minutes later. He was extremely polite and knowledgeable, he was helpful and came up with all the information I needed to book my cruise.

Dan was very helpful explaining everything to my wife then going through things with me, and taking me through the booking process.

Very patient

Very helpful, accessed availability for me straight away , booked with no problem , & everything explained willingly
Thankyou

Wanted to book a cruise and waited ages on the phone and left a massage for a call back but didn’t get a response. How are we supposed to trust them if they can’t even be bothered to call back or respond to calls.
We were unable to book on line.

Max is a really great agent and a great representative of Cruise Monks, it is always an enjoyable experience when interacting with him, as he is so helpful.

James was amazingly helpful. He explained everything very clearly.

My experience, I rang Cruise Monks about information on this cruise, Dan answerd the phone, he was very nice and helpful explaining all we needed to know about this cruise so much so we decided to go ahead and book the cruise knowing that Dan will be there to help if we have any more questions or help so this a very good experience.

Great dealing with our enquiry, there was a price drop with the Cruise Package, unfortunately we couldn’t get a price match refund, but managed to give us a room upgrade to stateroom ocean view & an extra specialty dining experience, within our time on board, thankyou

Dear Dan,

Thank you for your very professional and excellent service. Your information was always clear and helpful. We also truly appreciated the complimentary cabin upgrade.