Shannon Williams, Cruises .com agent that assisted with my cruise request was on the ball. Helped with every aspect of my vacation planning. Very happy to have her in the future. Thank you Shannon.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Barbara spent an inordinate amount of time to set me up for the right cruise for the right price. She was highly professional, patient and accommodating. She even looked up details on what was above a... Mehr ansehen
We have used Cruises.com for our last three cruises. They have a rewards program that gives you points that can be used for onboard spending. On their website it states that you get free points for co... Mehr ansehen
Christine helped us book a great trip to the Virgin Islands on the Royal Caribbean allure of the sea. It was really good because she had been on that shit before and knew all the benefits and best pla... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Cruises.com is the smart way to book cruise vacations. Combine the cruise lines' offers with exclusive Cruises.com offers for the most value at sea. Cruises.com customers are able to easily book online or call 24/7
Kontaktinformationen
100 Quannapowitt Pkwy, Suite 100, 01880, Wakefield, Vereinigte Staaten
- 800-288-6006
- customerexperience@cruises.com
- cruises.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to book online
Easy to book online. Very informative with chat. Called for more information and the woman was very helpful.
Cruises.com ext 38426
Great cruise associate (Connor Cross). He has helped us for several years.He is the best.
Linda Ledbetter has been our Cruise.com…
Linda Ledbetter has been our Cruise.com agent for over 10years. She is thorough, knowledgeable and is absolutely fantastic to deal with. I highly recommend requesting her!!!
The customer service representative
The customer service representative, Eddy was so kind, patient and helpful. This is the 5th time booking cruises with them. It’s always been a good experience; usually with some extra perks too
A great co
A great co. to work with. The staff was great.
Very friendly
Very friendly. Answered all of my concerns
Professional representatives, supportive team, prompt return call back, great feedback about cruise ship,and activities
One good friend cruise to Alaska often, and enjoy her adventure every time. She highly recommend cruising with the Royal Caribbean.
First time booking a cruise
I am still waiting to see how well this site works. Not sure how long it will take to show up on my Royal Caribbean account
Do not use cruises.com
Do not use. Had to pay additional fees to select a cabin.. not made clear in online booking. Customer support offered no remedy.
I logged onto the Cruises
I logged onto the Cruises. Com Website. Ease of locating and Cruise, was quite easy. Would recommend SITE to Others.
Briana (travel agent
Briana (travel agent! was knowledgeable, pleasant, thorough and very helpful!
Great customer service
Great customer service. I love your prices. Everyone in your company is very helpful
Pleasant person
Do not use cruis.com
This company will promise you things like on board credit and will not follow through. When I called about it, my agent never called back and the agent I finally talked to told me it was my fault because I didn't call them enough and remind them. They did not come through with other services (putting in my cruise line loyalty numbers, putting in the celebrations we had on the cruise). I had to do all of that myself.
Decided last minute to book a cruise…
Decided last minute to book a cruise for this month. Had the pleasure of working with Luke Gonzalez again, he is always friendly, efficient and thorough. He always makes booking Quick and easy
DO NOT BUY THE INSURANCE From…
DO NOT BUY THE INSURANCE From CRUISES.COM DIRECTLY!!!
We Bought the insurance through cruises.Com. We were unfortunately lost our house in hurricane Helene. A uninhabited home was covered under AON insurance. We filled all the paper work along with our other friends. It has been 6 mo. All I get is a request for more of the same paper work or someone else’s paper work . I continue to send the same paperwork in over and over it’s like 50 first dates! Cruises.com said we can’t help you we only sell it!! But they told the insurance company we took a credit??? I got a letter from Virgin Cruises that I did not take a Credit. And when you call them on it they hang up on you!
My advice get your own Insurance.
Easy booking
The website states to call in to make…
The website states to call in to make reservation for the free parking deal. It does not say there is a minimum cabin value amount required. The agent refused to give me the promo. I use cruises.com all the time. If I had known I could not get the parking promo I would have booked on line and not spend a 10-15 wait time for an answer over the phone. Very disappointing.
This is our 2nd time using Cruises.com
This is our 2nd time using Cruises.com. Both times have been Flawless. Sara is excellent and has been very responsive and helpful!
Working with Scott was wonderful
Working with Scott was wonderful. He took so much time finding us the best river cruise at an amazing price. He was very knowledgeable and offered so much great advice.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








