CS Catering Equipment Bewertungen 

13
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Fachhandel für Küchenbedarf
  2. Gaststättenbedarf

Vom Unternehmen geschrieben

CS Catering Equipment is one of the leading suppliers of commercial catering equipment, tableware and kitchen accessories in the United Kingdom. With over a decade's experience in the industry, we have established a varied network of suppliers and manufacturers that share our values. This enables us to develop and evolve alongside our partners while also offering our customers with exceptional deals and great prices. Currently, we stock and supply in excess of 20,000 products, from leading brands such as Lincat, Foster, Rational, Churchill, Cuppone and Zanolli. However, our focus is not to simply provide a wide range of market-leading products at low prices. Whether you are calling from a small high street cafe or large, multinational restaurant chain, we're committed to delivering a high level of customer service, backed up by a wealth of first-hand product knowledge. Our talented team of sales, support and service staff work out of our headquarters in Sherburn in Elmet. Located on the outskirts of Leeds, our head office features a workshop and a spacious warehouse facility. We can supply any type of business with the full range of catering essentials and necessities, and even help you kit out a commercial kitchen from scratch.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

13 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4,2

Alle Bewertungen

(13)

0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Great service

Quick and efficient service by Holly Walker ensured we were able to get our school a new dishwasher quickly which minimised disruption to the school.

11. November 2024
Bewertung ohne vorherige Einladung
CS Catering Equipment-Logo

Antwort von CS Catering Equipment

Thank you Helen, Holly is always happy to help, glad everything went well for you - CS Catering Equipment

Bewertet mit 5 von 5 Sternen

Great experience

Excellent service, very helpful and great prices.

17. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von CS Catering Equipment

Thanks for your kind words Jonathan, glad we were able to help - CS Catering Equipment

Bewertet mit 4 von 5 Sternen

Good communication

Good communication, and quick repair.

2. November 2023
Bewertung ohne vorherige Einladung
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Antwort von CS Catering Equipment

Hi Robin. Thank you for taking the time to review us, much appreciated. - CS Catering Equipment

Bewertet mit 5 von 5 Sternen

Great guy

Great guy ! Great service 👏

26. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von CS Catering Equipment

Thanks for the Great review Paul! - CS Catering Equipment

Bewertet mit 5 von 5 Sternen

Good experience

Good experience. Just came here to say thanks to Jason from this company’s sales and service department. He was very helpful and sorted out quickly and efficiently a minor issue with a pan. A trustworthy company to go with for kitchen equipment.

24. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von CS Catering Equipment

Thanks for your kind words, I passed them on to Jason and the team. - CS Catering Equipment

Bewertet mit 1 von 5 Sternen

Shocking Outfit

Shocking Outfit, unhelpful and slow. Purchased a cooler unit, of which was mis represented in its description (not entirely cs-caterings fault), but the sheer attitude was shocking! Rude and offensive, but never the less the item could have been returned, yet at my own expense!? with a huge 're-stocking' charge??!! In 30 years of dealing with Electrical products and thousands of companies and suppliers I have never ever experienced such bad customer service. That said, I do enjoy listening to the phone call i eventually received from time to time, just for sheer inspiration and enthusiasm for life given by the employee/call...jeeez....

16. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

Great service from Holly I ordered several items all competitively priced and arrived promptly.

6. September 2023
Bewertung ohne vorherige Einladung
CS Catering Equipment-Logo

Antwort von CS Catering Equipment

Thank you for the great review, I have passed your feedback onto Holly and the team. - CS Catering Equipment

Bewertet mit 3 von 5 Sternen

I bought a Parry AGFP LPG Gas Fryer.

I bought a Parry AGFP LPG Gas Fryer.

The product is very good and high quality. I gave a different delivery address than the billing address for delivery, another person was to receive the product. The product was delivered without any warning and confirmation mail. If I didn't follow up, we wouldn't know. I asked the company the following questions:

Where was it delivered?
What is the tracking number?
Why was there no delivery information sent to me?

the answer given to me

"Hello,
Please see POD attached."

Customer service "ZERO"

Update in response to the company's response

Your apology is bigger than your fault.

1- If a purchased product is on its way, the tracking number should be notified by SMS or email, which you did not do.

2- Even if you give me a tracking number after the product is delivered, who benefits from it?

3 - You send me a delivery manifest after I ask for it, but without answering my questions.

4- Your apology was not accepted, your customer service is very bad.

25. September 2023
Bewertung ohne vorherige Einladung
CS Catering Equipment-Logo

Antwort von CS Catering Equipment

Hi
We are sorry that our adviser’s reply was a little brief and they appreciate that they could have given you more detail in the email itself.

However, the answers to your first two questions were on the POD they supplied. Your item had been delivered to the exact delivery address and contact person you provided.

Regarding the third question, we are sorry that wasn’t addressed in the reply but your invoice email specifically stated that an estimated delivery time could not be given.

Bewertet mit 5 von 5 Sternen

Fast and efficient service

I recently purchased a Pastaline machine and had great communication with Holly with my enquiry and purchse Fast and efficient and had my item within a couple of days. Recommend this company to purchase any catering equipment you may require

11. August 2023
Bewertung ohne vorherige Einladung
CS Catering Equipment-Logo

Antwort von CS Catering Equipment

Thank you for the kind words, i've passed them on to Holly. We hope to help again in the future! - CS Catering Equipment

Bewertet mit 5 von 5 Sternen

First class service from CS Catering

First class service from CS Catering, special thank you to Jason and Holly. I'm a repeat customer and wouldn't buy from anywhere else.

5. Juni 2023
Bewertung ohne vorherige Einladung
CS Catering Equipment-Logo

Antwort von CS Catering Equipment

Hi Sarah.

Thank you for your kind words and for your continuing business. I've passed your comment on to Jason and Holly.

Kind Regards, CS Catering Equipment

Bewertet mit 1 von 5 Sternen

Cancelled Order after 4 confirming emails

Ordered a Rice maker, that was at a good price. Went through the payment process and completed the deal.

Got two confirming emails of the purchase and two more confirming the delivery date and details.
Got a snotty emails from customer support, telling me the price had been incorrectly put up (by them) and the items was £200 more. Why that is my problem? It them made the item poor value.

Deal was cancelled. with a long delay to put the money back in my account. What a waste of time dealing with cs-catering-equipment. co.uk One to avoid.

5. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Spot on

Need a new catering freezer to some specific measurements, once I emailed them, they came back to me straight away. Order placed and had a call from the delivery company in the next two days to tell me when it will be delivered. Spot on!

20. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered a small drinks fridge last week…

Ordered a small drinks fridge last week and paid by card on-line. Order accepted. I received an email today saying that due to "social distancing" they had to charge an extra £45 + VAT for delivery? Unjustified. Disgusting. Order cancelled.

4. Mai 2020
Bewertung ohne vorherige Einladung
CS Catering Equipment-Logo

Antwort von CS Catering Equipment

We're very sorry about this. It's something that has been sprung on us by one supplier. Products of a certain size, where the customer would usually be asked to help the driver, are now being delivered on a pallet in order to ensure the customer's and the driver's safety through social distancing. All affected products have now had their prices updated to incorporate this change.

Kind Regards, CS Catering Equipment

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