Agent was polite, very knowledgeable & not all pushy. The procedure was explained in detail and it was very easy to insure the car & may I add at competitive rates We would recommend this company
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Initially my payment could not be accepted on line as it was through some system that I am not familiar with and am not a member of so I telephoned and spoke with Shaun (sp?). Shaun was everything a... Mehr ansehen
As I approach the magic age of 80 my existing travel insurance won't cover me & I have had good reports of CSIS. Their cut off age for a new policy is also 80, but once taken out, there is no age lim... Mehr ansehen
Unternehmen hat geantwortet
Very helpful, polite and friendly. Delighted with the price. Can't fault my experience so far. However, any insurance can only be really judged once you need to claim, which I have not experienced.
Unternehmen hat geantwortet
Unternehmensdetails
- Versicherungsmakler
- auch in
- Haushaltsversicherung
- Kfz-Versicherung
- Reiseversicherung
- Versicherungsagentur
- Wohnwagen- und Wohnmobilversicherung
Vom Unternehmen geschrieben
CSIS is a Not for Profit organisation which was founded in 1890 to provide great value car, home and travel insurance products to all current, former and retired Civil and Public Servants, and their partners. All employees of privatised companies are also welcome to try us, such as BT, Royal Mail, Network Rail, and many more. Being a Not for Profit organisation, all available profits are donated back into Civil and Public Service charitable organisations, helping you and those around you.
Kontaktinformationen
1st Floor Gail House, ME15 6NB, Maidstone, Vereinigtes Königreich
- 01622766960
- insurance@csis.co.uk
- csis.co.uk
4,9
Hervorragend
1461 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We were recommended by a very happy…
We were recommended by a very happy couple. The premium price is extremely good .
8. Oktober 2026
Bewertung ohne vorherige Einladung
Initially my payment could not be…
Initially my payment could not be accepted on line as it was through some system that I am not familiar with and am not a member of so I telephoned and spoke with Shaun (sp?).
Shaun was everything a customer service representative should be. Polite, knowledgeable, patient, intelligible and he sorted out my insurance.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Excellent service
Agent was polite, very knowledgeable & not all pushy. The procedure was explained in detail and it was very easy to insure the car & may I add at competitive rates
We would recommend this company
6. Oktober 2026
Bewertung ohne vorherige Einladung
The agents I have dealt with have been
The agents I have dealt with have been, very helpful, knowledgeable and prompt in dealing with any queries I had
13. Oktober 2026
Bewertung ohne vorherige Einladung
Good friendly team taking
Good friendly team taking time to explain without rushing through things and a good price
6. Oktober 2026
Bewertung ohne vorherige Einladung
Very simple to buy the policy and…
Very simple to buy the policy and refreshing not to have to complete a medical screening process.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Competative pricing
Competative pricing; helpful staff
1. Oktober 2026
Bewertung ohne vorherige Einladung
Good overall.
Initial 'phonecall answered in a reasonable time. Staff appear well informed, polite & friendly. Rather long - winded explanation of terms & conditions; but offered suitable policy at a competitive price. Have also purchased travel insurance with CSIS.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
Thank you for taking the time to share your feedback. We're delighted to hear that you found our team friendly, polite and knowledgeable, and that we were able to arrange a suitable policy at a competitive price.
We appreciate your comments regarding the explanation of terms and conditions. While we aim to ensure our customers fully understand their cover and can make an informed decision, we understand the importance of keeping the process as straightforward as possible and we will taker your feedback on-board.
Thank you for choosing CSIS for your travel insurance. We value your support, and look forward to assisting you again in the future with any of your insurance needs.
Really quick response to my call
Really quick response to my call. Friendly agent answered all my questions with clear, understandable replies. The whole process took less than 15 minutes. Very affordable which was a lovely surprise.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
It's great to know that all of your questions were answered in an easy-to-understand way and that we could arrange suitable cover in less than 15 minutes. We're especially pleased that you found the policy affordable and good value for money.
Thank you for choosing CSIS. We truly appreciate your support and look forward to assisting you again in the future.
Travel Insurance
Took out travel insurance over the phone. All straight forward, no problems.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
Providing a simple straightforward service is something that we aim to provide, so we are delighted to hear that we were able to deliver this. Thank you for choosing CSIS, and please keep us in mind for all your insurance needs. Kind regards, Spencer
Very helpful
Very helpful, polite and friendly. Delighted with the price. Can't fault my experience so far. However, any insurance can only be really judged once you need to claim, which I have not experienced.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
We are delighted to hear that you found our team helpful, polite and friendly and that you were also pleased with the price. Your feedback is greatly appreciated.
We also appreciate your honest comments regarding the claims experience. While no one wants to find themselves in a position where they need to make a claim, we understand that this is the true test of any insurance policy. Should you ever need to claim, we'll do all we can top ensure that the process is as smooth and straightforward as possible.
Thank you for choosing CSIS, and please keep us in mind for all your insurance needs.
Great value for money
The process was clear and efficient. The cost for a couple was very reasonable with great cover.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
It is very pleasing to know that you found the travel insurance to offer great value, whilst providing the reassurance of comprehensive cover for you both.
Thank you for choosing CSIS. We hope that you enjoy your upcoming trips, and please let us know if we can assist you in the future with any of your insurance needs. Kind regards
Spencer
Easy to deal with on the phone
Easy to deal with on the phone. Lee was very helpful.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
Thank you for taking the time to leave a review. We're delighted to hear that you found us easy to deal with and that Lee was able to provide such helpful service. I will pass on your thanks.
Thank you for choosing CSIS, and please keep us in mind for any of your other insurance needs.
Kind regards
Spencer
COMBINE TWO HOUSE POLICIES…
I WANTED TO COMBINE TWO HOUSE POLICIES BUT WITH DIFFERENT END DATES AND CSIS MADE THIS SEEMLESS AND EASY
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
We're delighted to hear that we were able to make the process of combining your two home insurance policies seamless and straightforward, despite the different renewal dates. We understand that arranging insurance changes can sometimes feel complicated, so it's wonderful to know that our team was able to make everything easy and hassle-free for you.
Excellent interaction.
The person I dealt with was very friendly, knowledgeable and patient. Just the right amount of information. No pressure to seal the deal.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you found our team friendly, knowledgeable and patient, and that you felt you were given the right amount of information without any pressure.
As a valued NFOP member, you may also be able to benefit from discounts on our car and home insurance so if you'd like to find out more, our team would be happy to help.
Thank you for choosing CSIS.
Staff always try their best to help
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
We really appreciate your kind words and will be sure to share your feedback with the team.
Thank you for choosing CSIS
Easy to navigate the website and no…
Easy to navigate the website and no difficult questions to answer which makes a change from other insurance providers
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
We're delighted to hear that you found our website easy to navigate and that getting a quote was straightforward. We understand that insurance can sometimes feel complicated, so we've worked hard to make the process as simple and hassle-free as possible.
It's great to know that this stood out compared with your experiences elsewhere, and we really appreciate your feedback.
The singer and the song wins the day…
The friendly and super efficient staff who seemed to able to explain complex issues so as to be easily understood. The attitude of each member of staff I spoke to displayed a willingness delve into issues without creating any form of pressure or time constraint.
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
We are delighted to hear that our team was able to explain complex information clearly and make the process easy to understand. Providing friendly, supportive service without placing customers under pressure is something we strive for, so it's wonderful to know this came across in your experience.
Your kind comments about our staff's willingness to take the time to fully explore any issues and provide assistance are greatly appreciated, and we will be sure to share your feedback with the team.
Thank you again for your support and for choosing CSIS.
Recommend by a friend
Recommend by a friend, I needed travel insurance however online quote's were astronomical,£1700 for 1 year. I decided to join the scheme that enabled me to get a membership number so that I could phone and get a quote. A very nice man went through the necessary information and quoted me £599 for 2 of us,I immediately accepted.This insurance company came well recommended ,my friend had an accident on holiday and had excellent service.
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that a recommendation from a friend led you to CSIS and that we were able to provide cover at a competitive price for you and your travel companion. It's especially pleasing to know that our adviser was able to guide you through the process and make arranging your insurance straightforward.
We're also grateful for your comments regarding your friend's positive claims experience. Providing support when our members need it most is incredibly important to us.
Thank you for choosing CSIS. We hope you have a fantastic trip and look forward to being of assistance again in the future. Don't forget, we may also be able to help with your home and car insurance needs, so please keep us in mind when it's time to renew.
Excellent service and a very…
Excellent service and a very competitive price. Just what I wanted. The house insurance saved me over £1,000!
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Civil Service Insurance Society
Thank you for taking the time to leave such a fantastic review.
We're delighted to hear that you received excellent service and were able to make such a significant saving on your home insurance. Knowing that we've helped our members secure the cover they need at a competitive price is always wonderful feedback to receive.
Thank you for choosing CSIS. Don't forget that we may also be able to help with your car insurance, so we'd be delighted to provide a quote when your renewal comes around.
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