I spoke with Mia at Cuckoo Fibre, who helped me sort out my bill and renew my contract, and I honestly couldn’t be more grateful. She was kind, compassionate, and incredibly generous with her time... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I emailed Cuckoo as we had been experiencing Internet dropout. Turns out our router was an older model and needed upgrading. Abdulah was quick to respond to all of my emails. He explained the situatio... Mehr ansehen
Unternehmen hat geantwortet
I am super happy and grateful for the help I received from cuckoo pacifically Mia! I would 100% refer friends had my internet back on within 10 minutes very polite very lovely staff so glad I renewed... Mehr ansehen
I had no problem with the “non human” element of Cuckoo service but they really let me down when it came to moving house. First of all because my buyer had made a request with another company they cou... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Full fibre speeds and the best customer service you've ever had. We're on a mission to make broadband simple, for good. We’re as fed up with broadband as you are, with its terrible service, complex deals and sky-high prices. Fancy switching broadband for the very last time?
Kontaktinformationen
Milford House, Pynes Hill, EX2 5AZ, Exeter, Vereinigtes Königreich
- customercare@cuckoo.co
- cuckoo.co
4,5
Hervorragend
7706 Bewertungen
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very Polite on phone and very helpful…
Very Polite on phone and very helpful and I have had no problems since been with Cuckoo very happy
17. April 2026
Great CS
After having some difficulties I called and spoke to Stevo who was very friendly and a great help getting me set up.
Great customer service from a great guy
15. April 2026
Bewertung ohne vorherige Einladung
Very good service!
Vladimir was very very clear in explaining the bill and assisted me with all my queries.
17. April 2026
Excellent
Excellent. Polite, courteous, understood and resolved in quick fashion. Delighted!
17. April 2026
Adisha was a great help easy to explain…
Adisha was a great help easy to explain everything. She was lovely
17. April 2026
Mia was very helpful and explained the…
Mia was very helpful and explained the situation clearly. She then proceeded to set up my direct debit and payment plan.
Thank you Mia for your help.
Kind regards
Charles
17. April 2026
Bewertung ohne vorherige Einladung
Excellent service by Irma
Today I was helped by Irma and would like to thank her and the team at Cuckoo for a prompt and professional service. Irma directly resolved my query with a very positive outcome. Would recommend Cuckoo
17. April 2026
Bewertung ohne vorherige Einladung
Mia at Cuckoo Fibre
I spoke with Mia at Cuckoo Fibre, who helped me sort out my bill and renew my contract, and I honestly couldn’t be more grateful. She was kind, compassionate, and incredibly generous with her time, making sure everything was clear and that I got a brilliant deal.
In the past, I haven’t had the best experience with Cuckoo and often felt unimportant as an “old customer.” However, Mia completely turned that around. She went out of her way to help me and genuinely restored my faith in the company.
Thank you, Mia — your support really made a difference.
17. April 2026
I had a issue and was sorted very…
I had a issue and was sorted very quickly
Thank you
17. April 2026
Edvin was great
Edvin was great, he understood the problem and was methodical in his approach. He sorted the problem for us within a couple of hours.
I really do think that when customer service is this good, its worth talking about.
16. April 2026
Cause it was all sorted and they were…
Cause it was all sorted and they were helpful and really polite
16. April 2026
The person u spoke to was very nice and…
The person u spoke to was very nice and gentle. I hope more people end up choosing cuckoo from fibre
16. April 2026
Bewertung ohne vorherige Einladung
Mia was clear and very helpful
Mia was clear and very helpful. She managed to resolve my issue very quickly.
16. April 2026
Stevo helped me save money today
Stevo helped me save money today.
Cuckoo have always been a great provider. Never had an issue.
16. April 2026
Bewertung ohne vorherige Einladung
Cuckoo customer service
Mia from Cuckoo dealt with my case very well- she was pleasant and informative.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Cuckoo Broadband
Thank you for your feedback! We’re glad to hear that you were happy with the work and the communication. We really appreciate you taking the time to share your experience.
Thanks for choosing Cuckoo Broadband!
The Cuckoo Support Team
Steve was able to save me a lot of…
Steve was able to save me a lot of money on my broadband with Cuckoo. Very happy 😀
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Cuckoo Broadband
Thank you for your great feedback! We’re delighted to hear that Steve was able to help you save money on your broadband and that you’re very happy with the outcome. We’ll be sure to pass your kind words on to him.
Thanks for choosing Cuckoo Broadband!
The Cuckoo Support Team
Antwort von Cuckoo Broadband
Thank you for your kind feedback! We’re really pleased to hear that you found the support helpful and clear. We truly appreciate you taking the time to share your experience.
Thanks for choosing Cuckoo Broadband!
The Cuckoo Support Team
Fantastic service, very helpful on the phone,to get my broadband services working,I’m very happy customer
Customer service
16. April 2026
Antwort von Cuckoo Broadband
Thank you for your wonderful feedback! We’re delighted to hear that our team was able to help get your broadband up and running and that you had a positive experience over the phone. It’s great to know you’re a happy customer!
Thanks for choosing Cuckoo Broadband!
The Cuckoo Support Team
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