Ordered baby mattress from boots and it come wrong size, boots informed me it had to be returned to Cuddle co. Pick up arrange, no-one turned up for 3 consecutive days even though promising and no I'v... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Ordered baby mattress from boots and it come wrong size, boots informed me it had to be returned to Cuddle co. Pick up arrange, no-one turned up for 3 consecutive days even though promising and no I'v... Mehr ansehen
Unternehmen hat geantwortet
My little boys bed side table arrive and i assembled it. I already wasn't happy with the quality, you can tell even just after opening the box what a shoddy operation is being run in this company. N... Mehr ansehen
Unternehmen hat geantwortet
Do not buy from this company. I have been trying to contact them for a month. No one picks up the phone and I have no progress on email enquiries. I am still waiting for a replacement... Mehr ansehen
Unternehmen hat geantwortet
I looked at the reviews for CuddleCo before placing an order and decided to risk it. I have to say I had no issues with my order and the products I purchased were of good quality and would have no iss... Mehr ansehen
Unternehmen hat geantwortet
At CuddleCo, we design nursery furniture and baby essentials combining safety, comfort, and practicality to support everyday family life. From the first nights through to the toddler years and beyond, our collections are created to grow with your child while fitting effortlessly into your home. Based in Manchester, UK, we are a dedicated team of designers, product specialists and parents. Our experience shapes everything we create, from cot beds and nursery furniture sets to playroom furniture and baby accessories, helping families feel confident from day one.
2 Brindley Road, M16 9HQ, Manchester, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 78 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Cot mattresses are sent via a courier who consider them “too big” to deliver. Over a week later the mattress hasn’t arrived and I’ve had to cancel the order and shop elsewhere.
Absolutely love the Luna Nursery Furniture set and we are soo glad we got it, it’s such good value for money with the quality and the pictures really do not do it justice! We were missing a box from our delivery but this was resolved very quickly :)
Mattress arrived on time in good condition. It fits well into our existing cot which is an added bonus as the cot is a family heirloom and constructed with imperial measurements.
I would certainly recommend this item to everyone.
We purchased a three piece furniture set plus shelf, mattress & changing mat from cuddle. Although we didn’t receive our changing mat with our order, once I emailed Cuddle they were quick to rectify the mistake.
Our furniture was delivered promptly with two very nice gentlemen who put it in the room of our choice.
The furniture itself was fairly easy to build and very sturdy & of good quality.
I would certainly use cuddle again.
Beautiful furniture once built!
Excellent customer service and delivery
I found this company online and saw the good reviews. An I can see why the customer service team for booking your delivery time we lovely and friendly an it so helpful that they book days that’s work for you to drop orders off. The drivers where great a put all furniture in the room for me. Unfortunately I am yet to put up the furniture but hoping the goodness continues! Will do another review when ensembled .
The wardrobe is nice and it looks lovely in my daughter’s room. Unfortunately the brand should change the delivery company… first delivery the box arrived broken and the internal pieces too..
Second delivery ok but the box outside was full of foot steps marks!!! Someone walked several times on top of it!!! Thanks god this time the pieces weren’t broken…
Two orders from cuddle co, both with items missing when delivered.
The furniture (Luna) is ok value for money, but two of the screws are broken so can’t put it together. And only one box of two arrived for the dresser/changer. Annoying as they called to say they had all the items and arrange a specific delivery time (taken time off work), and then it didn’t even all arrive.
I contact CuddleCo a few days ago as a mattress was missing from a previous order and they did send another with arrived very quickly. The mattress are lovely and good value for money.
I ordered a stand for moses basket. the stand was very good value for money and was delivered much quicker than the 4-5 days promised. The delivery charge at £2.99 was most reasonable.
Really great quality and delivery. Thank you!
Scammers.
I bought Troll Torsten 2 Piece Set through Natural Baby Shower.
Furniture arrived with bits missing and extremely bad quality (unpolished parts, missing holes). Also it has very strong toxic smell, even after night in the room with open window.
Will be looking for full refund and I am 38 week pregnant. Such companies should not exist at all.
Website provides misleading information that cod is made of solid wood when on manufacture website this is MDF.
I posted bad review on their website that was not published.
Prices on website are jumpy 1,199 in one minute 899 for the same set.
Really lovely furniture.
Quite a while to put together, but guess that’s pretty standard, instructions were good.
Looks like and great quality. Really pleased!
Brilliant delivery service they said one to 4 days and it was delivered thank you 👍🏻👍🏻
Received mattress last week for my 2 year old child. I noticed last night when putting him to bed that the mattress already has a dip where he has slept. I would not expect this after 1 week of use and complaints of a sore back.
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