We've used Curtain Pole Store on numerous occasions for our projects, high quality products, very good customer service, and prompt responses. Would have no hestiation in recommending. Thank you.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent quality, sturdy poles and fixings. Prompt delivery. One fixing backplate was dented, but after sending an email and photo of the damage, a replacement was dispatched without delay.... Mehr ansehen
We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... Mehr ansehen
wanted to buy antique brass curtain track in a double, they sell the double brackets in white but not in AB, despite the listing stating it is available. Did not want to know after that and to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.
Kontaktinformationen
Vereinigtes Königreich
- sales@curtainpolestore.co.uk
- curtainpolestore.co.uk
4,5
Hervorragend
411 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Clear, efficient and courteous
I needed new curtain pole(s) for a bay window and with heavy curtains. Curtain Pole Store were fantastic throughout: Their clear website and general specifications made choices easy to manage. Very prompt delivery of the ideal product. Due to a slightly unusual wall layout, I needed some extra items in the following days and all arrived promptly. My queries were handled efficiently and courteously. Overall this company and its products are exemplary in all regards and I shall use them whenever I need curtain poles.
17. April 2025
Fantastic and efficient
I needed new curtain pole(s) for a bay window and with heavy curtains. Curtain Pole Store were fantastic throughout: Their clear website and general specifications made choices easy to manage. Very prompt delivery of the ideal product. Due to a slightly unusual wall layout, I needed some extra items in the following days and all arrived promptly. My queries were handled efficiently and courteously. Overall this company and its products are exemplary in all regards and I shall use them whenever I need curtain poles.
8. April 2025
Bewertung ohne vorherige Einladung
Quality product
Ordering process was easy, delivery swift. The goods were very well packaged and the finish of the wrought iron pole and fittings were exemplary. Sound attention to detail. Looks like a powder coated finish. I wanted a quality, refined look without it being forced, and this item delivered. High quality product, not cheap, but, I'd buy again. Made in England and they look chic and refined in my garden office!
24. April 2025
Exactly what we ordered excellent…
Exactly what we ordered excellent quality.
Prompt and safe delivery .
22. April 2025
GREAT COMPANY TO DEAL WITH
Easy to navigate website wide choice of products Quick to deliver Well wrapped parcel Great service and reasonable price
22. April 2025
Good quality curtain pole
I ordered a curtain pole from this amazing company a couple of weeks ago and it arrived the very next day! I was very surprised. The pole was very well packaged and we are very pleased with it. It was easy to put up and it looks great.
22. April 2025
Fantastic ease of transaction and…
Fantastic ease of transaction and delivery..bought online recieved within a week and was kept informed via e mail the progression of delivery..fantastic thank you
22. April 2025
Very good quality pole
Very good quality pole, very simple to install and it arrived well protected and quickly. Recommend highly.
22. April 2025
It is a good quality curtain pole…
It is a good quality curtain pole although would have liked male and female connectors built into the pole for joining the two halves. The advice is to cut the pole where it joins in the middle but more sensible to cut at the ends as the finials cover the cuts and as mentioned if you have in built connectors in the middle it makes things easier. Screw for joining the two halves is not very good plus you have to be very precise drilling new hole.
22. April 2025
Good quality product at good price
Good quality product at good price. Delivery was quick and as quoted on website. Would recommend this company to anyone wanting curtain poles and rails
22. April 2025
Arrived in good packaging ,pole looks…
Arrived in good packaging ,pole looks great.
However I've not put it up yet as still decorating.
First impressions good.
22. April 2025
100% happy
Excellent service, competitive prices,fast delivery although the package was damaged during shipping even though the goods was well packaged i noticed one of the brackets was damaged, after a quick email reporting the matter a replacement arrived foc the next day.
will be using again in the near future
14. April 2025
Bewertung ohne vorherige Einladung
The curtain poles I bought are really…
The curtain poles I bought are really good, plain and simple (as I ordered) and a good price.
They were quick to post, and good effective communication, no hesitation to order from them again in the future when I redo another room. Thanks
11. April 2025
FINE POLE
The pole was very securely packaged and delivered safely. It was exactly what we wanted. Very Good.
11. April 2025
Shocking returns service…
The curtain pole is a good standard however when I tried to return some items I have had no response whatsoever, despite emailing twice. Shocking service.
The correct process and email address was followed. I have just sent everything on to you - again.
13. März 2025
Antwort von Curtain Pole Store
Dear Lesley,
We are very surprised to read your review, as customer service is of paramount importance to us.
If you have not received a response, it is possible that either the incorrect email address was used, or your order number was not included in the email, which is essential for us to quickly identify and address your inquiry.
Please use our inquiry form to send us a message about the order as this will be directed immediately to our return team.
*Update- We wish to inform you that your email has been received. We have determined that your specific communication was initially filtered due to its classification as suspicious.
Please be assured that this matter is currently under investigation. To ensure seamless communication, we recommend that you correspond with us directly via email rather than through Trustpilot, as the latter may affect the delivery of your messages.
Sincerely,
Curtain Pole Store
These curtain poles are as advertised…
These curtain poles are as advertised on the website. Of good quality and were delivered very quickly. I'm pleased with them.
11. April 2025
Great Service
Very efficient and easy ordering system. Excellent on delivery. The pole has been checked and everything fine, just waiting for the fitter to do the job. Having worked for 25 years as Head of a Soft Furnishings Department I know quality of goods and service is so important. Will always use again in the future. Christine
11. April 2025
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