I would give a zero, if I could because that's what I've gotten from this company. I placed an order on 9/24 for s cosmetic case. Today is 10/24, and I still have no make up case. I emailed twice an... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
THE PRODUCT, PERSONALIZED BILLFOLD, WAS ABSOLUTELY WHAT I WANTED, THE FEEL OF IT IS SO SOFT AND IT HAS SO MANY COMPARTMENTS FOR CARDS. THE DETAILS ARE EXACTLY AS DESCRIBED, SO I HAD TO ORDER ANOTHER O... Mehr ansehen
Unternehmen hat geantwortet
I ordered and received a tumbler from this company with no problem. The tumbler was so gorgeous I ordered another another one. Then I was notified this shipment was delivered. But I never received it,... Mehr ansehen
Unternehmen hat geantwortet
Let me say this, I was skeptical at first, but, when my sister-in-law received it, she was absolutely blown away. The quality of this item was just great. Her niece wants one so will others in her f... Mehr ansehen
Unternehmen hat geantwortet
4,1
Gut
35 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
One star because I can’t give less
One star because I can’t give less! I ordered a gift for my wife over a month ago. Still sitting in China. No help from there customer service. Don’t waste your money on this company!
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear Jeff R
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I ordered in Aug and never got my item
I ordered in Aug and never got my item! I contacted them and they questioned if I had order from them, I send the screenshot shop of the e-mail I had received from the company! After that I received another e-mail confirming that my order was in process! Now had another e-mail stating that it was would be sent! To this date I have not received anything! Am not only upset that my credit card has been charged but I have yet to see my item and it has taken this long to get it! Will never again buy from this company!
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear Penny Moore
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
product was damaged during shipping got…
product was damaged during shipping got a reply right away and a replacement on the way would recommend.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear Chelsea
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
EXCELLENT CUSTOMER SERVICE
The response was quick and my issue was solved with no hassle. I would definitely purchase from Customgiftbest again. Your customer service is fantastic.
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear Ro Brodeur
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Quick Response
They were very helpful on taking care of what I needed done.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear Donna Lee
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
What an outstanding service I got and…
What outstanding service I got and fast service about taking care of my problem. I thank them very much for taking care of it as fast as they did. Thank you very much. Lola
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear Lola Litteral
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
took care of the problem quickly and…
took care of the problem quickly and was great in every way . thank you.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear Susan Johnson Laack
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Product was as stated
Product was as stated. When I reached out to company, they were prompt to respond. Happy with the shopping experience.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear Rebecca Hansen
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Customer service
Customer service (Charlotte) was very helpful when checking the status of the special order cups I purchased. Will definitely order again.
31. August 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear Pamela Benson
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Customer service was fantastic
Customer service was fantastic in helping find a resolution to my problem. I highly recommend this company as they have creative gifts and excellent communication.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear Robin Hill
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great Customer Service
Vendors response to my delayed shipment has made me feel that I am a valued customer. The shipment was lost during carrier logistics and not the fault of original manufacturer and she (Charlotte) has stepped up to still provide the great services to me as a customer to help resolve issue. Great Customer Servive!
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear David Swift
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Jamie was extremely helpful.
Jamie was extremely helpful.
I ordered a custom name gift for my niece and sister, however, I failed to change the name in the second product.
Jamie took time to research my orders and confirmed my error.
Jamie provided a quick link for me to order a replacement with a different name. I will give my sister her's when I receive it.
Thanks Jamie for great customer service and support
Steven W.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear Steven Wait
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Antwort von Customgiftbest
Dear Manon Mongrain
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
My problem was taken care of by your…
My problem was taken care of by your personnel quickly advising me of my refund.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Customgiftbest
Dear SHERRY MILLER
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
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