Very pleased with the quality of the supplied canvas print. Initially there was an issue with the Groupon coupon code and it's application at the payment stage. However, an email to the company quick... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The quality of the product~ medium personalised photo pillows are outstanding and the fabric used is durable and soft and made a great present!, only down side was the posting which is per item even... Mehr ansehen
I purchased a canvas from Groupon. The process of uploading a picture to checking and agreeing the canvas was very easy . Delivery was super speedy and the actual canvas was perfect! Great quali... Mehr ansehen
Unternehmen hat geantwortet
This item was amazing, I had a Groupon voucher and really wasn’t expecting anything brilliant. The canvas arrived quickly and it was really well packaged, the canvass was bright and colour vivid but t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Here at Custom Koala our aim is to help our customer bring their memories to life on a great range of high quality custom photo gifts, printed and manufactured right here in our UK facility! We know that every photo tells a story and holds a special place in our customer's hearts - that’s why our expert team at Custom Koala are passionate about providing personalised gifts that you, your family and your friends will love!
Kontaktinformationen
Vereinigte Staaten
- customkoala.co.uk
4,6
Hervorragend
147 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great and quick service
5. September 2023
Antwort von Custom koala
Thank you for the kind review. Regards, the Custom Koala Team 🐨
Very nice expensive looking canvas came…
Very nice expensive looking canvas came well packed and protected and arrived a couple of days after ordering was kept upto date with tracking information would recommend and will definitley order again from here
24. August 2023
Antwort von Custom koala
Thank you very much for leaving us this great feedback Kelly! We really appreciate it and we're pleased to hear you were happy with your order and services we offer!
Best Regards
Custom Koala Team 🐨
Antwort von Custom koala
Thank you very much Sharon, we're really pleased to hear you were happy with your product and we appreciate you taking the time to leave us this 5 star review!
Best Regards
Custom Koala Team 🐨
It does exactly what it says on the…
It does exactly what it says on the website. Delighted with my purchase
15. August 2023
Antwort von Custom koala
Thank you very much for this review Shona! We're so glad to hear that you're happy with the products you received from us!
Best Regards
Custom Koala Team 🐨
Antwort von Custom koala
Thank you Dariusz, for taking the time to leave us this review! We're very pleased to hear that you are happy with the service and products we offer!
Best Regards
Custom Koala Team 🐨
Very nice picture
Very nice picture, quick delivery. No problems, although difficult to order on website.
6. August 2023
Antwort von Custom koala
Thank you very much for taking the time to leave us this review Yvonne! We're very pleased to hear that you are happy with the products you received.
Customer satisfaction is important to us so we'd like to hear more about the issues you experienced when ordering through our website. Please do reach out to our customer service team at hello@customkoala.co.uk
Best Regards
Custom Koala Team 🐨
Great quality and fast delivery
2. August 2023
Antwort von Custom koala
Thank you very much for leaving us this great feedback Kathryn! We really appreciate it and we're pleased to hear you were happy with your order!
Best Regards
Custom Koala Team 🐨
Antwort von Custom koala
Thank you very much for taking the time to leave us this review Sue! We're very pleased to hear that you are happy with your gift and hope it can be of some comfort to its recipient.
Best Regards
Custom Koala Team 🐨
Antwort von Custom koala
Hi Stewart
Thank you for taking the time to share your thoughts on the products you purchased from us! We are delighted to know that you are pleased with your items! However, we sincerely apologise for any inconvenience caused by the shipping costs.
We understand that you may have expected combined shipping for your orders. Unfortunately, due to the specific structure of Groupon offers, we are currently unable to combine orders, which results in separate shipping charges for each individual order. We do want to emphasise that this information is stated on the Groupon product page - however we apologise once again for any confusion or inconvenience this may have caused.
If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team. We do hope you enjoy your garden cushions and we thank you for your feedback!
Best Regards
Custom Koala Team 🐨
Great quality picture
Great quality picture. Colours really nice and bright
Fast delivery
Good customer service
13. Juli 2023
Antwort von Custom koala
Thank you Sarah for the great feedback!
We really appreciate you taking the time to leave us this review on the products you ordered and the services we provide!
Best Regards
Custom Koala Team 🐨
Definitely use this company again
Delivered was very quick. I had a query about my order and responded within an hour. The colours on my canvas are perfect, exactly as the photo
Would definitely use this company again
2. Juli 2023
Antwort von Custom koala
Thank you vry much for the great review LittleS!
We really appreciate your feedback and we're glad to hear you were happy with our products and services.
Best Regards
Custom Koala Team 🐨
Great Cushions i love them
15. Juni 2023
Antwort von Custom koala
Thank you Eileen for the lovely review!
We really appreciate you taking the time to give us your feedback on our cushions.
Best Regards
Custom Koala Team 🐨
Good timely service.
12. Juni 2023
Antwort von Custom koala
Thank you very much for this 5 star review JC! We appreciate your feedback on the services we provide!
Best Regards
Custom Koala Team 🐨
Very easy upload photos
Very easy upload photos. Very quick delivery and the photos look great
12. Juni 2023
Antwort von Custom koala
Thank you very much for the lovely review Carol, we're really pleased to hear that you're happy with the service and products you received!
Best Regards
Custom Koala Team 🐨
Ordered and paid for 2orders of 2…sad
Ordered and paid for 2orders of 2 cushions and only received 2 parcels with 1 cushions in each so missing 2 cushions
12. Juni 2023
Antwort von Custom koala
Thank you for getting in contact with us regarding this issue Patricia, we appreciate your feedback and apologise that you have not received the service we usually provide our customers.
We have had an ongoing issue with our order desk customer service software and as a result some customer emails have not come through to us.
We are very sorry that no one responded to your request and would like to assure you that our customer service team will be reaching out to everyone effected by this problem to help resolve any issues with your order.
We apologise again for any inconvenience caused.
Best Regards
Custom Koala Team 🐨
Awful service
Awful service, they do not reply to emails and there is no phone number to contact them if it goes wrong
15. Mai 2023
Antwort von Custom koala
Thank you for reaching out to use with this review Nicola. We apologise that you have not received the service we usually provide our customers.
We have had an ongoing issue with our order desk customer service software and as a result some customer emails have not come through to us.
We have now rectified this issue and would like to assure you that our customer service team will be reaching out to everyone effected by this problem to help resolve any issues with your order.
Best Regards
Custom Koala Team 🐨
Prompt efficient service
9. Mai 2023
Antwort von Custom koala
Thank you very much for this kind review, we're pleased to hear your were happy with the products and service our team of Koala's provides! 🐨
Antwort von Custom koala
Thank you very much for taking the time to leave us this review Glynis! We're pleased to hear that you were so happy with the products you received from our team of Koalas!
Best Regards
Custom Koala Team 🐨
Antwort von Custom koala
Thank you for taking the time to leave our team of Koalas this lovely review! We're very pleased that you're happy with the products and services we provided!
Best Regards
Custom Koala Team 🐨
Great product,and great company
Great product,great price and great company. I would highly recomend it to everyone.
14. Dezember 2022
Antwort von Custom koala
Thank you Ramona, for this great review of the products and services you received from Custom Koala! We really appreciate your feedback and we're pleased your were happy with your order!
Best Regards
Custom Koala Team 🐨
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