Custom Neon® Bewertungen 

1 513
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We absolutely love our neon sign! It’s exactly what we wanted and adds such a classy touch to our salon. We get so many compliments on it, and lots of our clients use it as a backdrop for selfies an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really fast and reliable. We needed our sign quickly and Kat made it happen. We were delighted with the finish and feel it’s made our food truck look amazing. We spoke to loads of alternate light comp... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We ordered a custom neon light for a colleague's leaving present. The whole process was extremely easy. We contacted the customer service team when we realised that we'd forgotten to specify that we n... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

They were pretty communicative as the order processed, which I appreciated because it take so much time to create and then ship. The final product is gorgeous--exactly what my husband wanted. The ligh... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schildergeschäft
  2. auch in
  3. Beleuchtungsgeschäft
  4. Neonleuchtreklameanbieter

Vom Unternehmen geschrieben

Custom Neon is an experienced illuminated signage company offering LED Neon Signs and Backlit, Front Lit, Face & Halo Lit 3D Illuminated Letters & Logo signs for commercial, business, and personal use. * Indoor & Outdoor Signage * Free Standard Shipping * Rush Orders Available * Design Your Sign Online or Use Our Free Design Service * 5 Star Customer Service * Warranty Included * Tree Planted for Every Order


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1513 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1 513)

11 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Top quality and great service

The website was one of the best I found, making it easy to design the sign. The sign arrived before the due date, well in time for my daughter's birthday. The sign itself is of very high quality and I would recommend it.

6. November 2023
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Barny. Thank you so much for taking the time to share your experience! It's such amazing feedback to hear that you found our website so easy to use, and that your sign arrived so promptly for your daughter's birthday. We hope that she loves her new Custom Neon® sign!

Bewertet mit 5 von 5 Sternen

Easy to order and really simple to…

Easy to order and really simple to install, very happy with the quality of the signs too! I ordered two in white and blue colour and love both

7. November 2023
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Alanna. Thank you so much for taking the time to share your experience! It's such amazing feedback to hear that you found it so easy to order and that you're so happy with the quality of your sign. Please let us know if we can do anything for you in the future!

Bewertet mit 5 von 5 Sternen

What a great product and service

What a great product and service. We absolutely love the sign we bought.

3. November 2023
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Ian. Thanks for this fantastic review! We're so happy to hear that you love your new Custom Neon® sign.

Bewertet mit 5 von 5 Sternen

Kat and the team embraced the tight…

Kat and the team embraced the tight time line we had and made the whole process seamless and easy. Our neon arrived early and looked fantastic. I would recommend Custom Neon every time :)

15. November 2023
Bewertung ohne vorherige Einladung
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Connie. Thank you for this amazing review! The team at Custom Neon® are thrilled that you received such fantastic customer service from Kat, and that she was able to meet your timeline seamlessly. We have passed this feedback on to celebrate Kat's amazing work! We really appreciate your recommendation.

Bewertet mit 5 von 5 Sternen

The best for LED Neon.

As a print & signage Project Management company we are only as good as the suppliers that support us. We have worked with Custom Neon on numerous occasions and will always continue to do so as they are simply the best at what they do. What more can I say. Jonathan Smartt, Director, THINK Group, Ireland.

26. Oktober 2023
Bewertung ohne vorherige Einladung
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Jonathan. Thank you so much for this fantastic review! We pride ourselves on our customer service, so it's such valuable feedback to hear that you consider us the best at what we do. If we can assist you in the future, please don't hesitate to reach out.

Bewertet mit 1 von 5 Sternen

They don't make Neon signs, only LED signs.

I searched on google looking to buy a custom Neon sign. This company does not make Neon signs, only LED signs. this misappropration of technology should not be allowed.

29. November 2023
Bewertung ohne vorherige Einladung
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Tulio.
While we appreciate you taking the time to share your feedback, we can see that you are not a customer and have not experienced our product for yourself. At Custom Neon®, we are very transparent and proud that we sell LED signs. This is because LED is more affordable, sustainable, and durable compared with traditional glass neon. As you can see from our 1000+ 5-star reviews, our customers are extremely satisfied and impressed by the products that we offer!

Bewertet mit 5 von 5 Sternen

Love it

So happy with our neon light

13. Oktober 2023
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Caroline. Thanks for this review! We are SO happy that you love your new Custom Neon® sign.

Bewertet mit 5 von 5 Sternen

Really fantastic product and service

Really fantastic product and service. We ordered a large custom sign with quick turnaround and it was delivered on time and looks amazing.

23. November 2023
Bewertung ohne vorherige Einladung
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Nick. Thank you for taking the time to share this great feedback! We are so happy to hear that your new Custom Neon® sign looks amazing, and that you received fantastic service from us.

Bewertet mit 1 von 5 Sternen

Worst experience

I recently had the unfortunate experience of dealing with the customer service team regarding my malfunctioning neon sign. To say that I am disappointed would be an understatement. This has been, without a doubt, the worst customer service experience I have ever encountered.

Firstly, my neon sign stopped working just under two years after purchase. Considering the price I paid for it, I expected it to last much longer. However, I understand that technical issues can arise, so I reached out to the customer service team for assistance.

Little did I know that this would be the beginning of a never-ending cycle of frustration. I have been going back and forth with customer service for over four weeks now, and I have received absolutely no resolution whatsoever.

I have made numerous attempts to contact the customer service team, both through phone calls and emails. However, the responses I have received have been vague, unhelpful, and lacking any sense of urgency. It is clear that they do not value their customers or take their concerns seriously.

I have provided all the necessary information and even followed their troubleshooting suggestions, but to no avail. It seems that they are more interested in avoiding responsibility than in providing a satisfactory resolution. This level of negligence and disregard for their customers is simply unacceptable.

I expected better from a company that claims to prioritize customer satisfaction. Unfortunately, my experience has been nothing short of a nightmare. I am left with a malfunctioning neon sign in a busy salon and no hope of receiving any assistance from the customer service team. I often recommend products to my clients for weddings and events. Unfortunately, I can no longer in good conscience recommend this neon sign to anyone. The lack of quality and the abysmal customer service experience I have had with this company is not something I want my clients to go through. It is important for businesses to stand behind their products and provide reliable customer support, and this company has failed on both fronts. I will be sure to inform my clients about my negative experience and steer them towards more reliable options.

I strongly advise potential customers to think twice before purchasing from this company. Their lack of accountability and poor customer service are indicative of a company that does not value its customers. Save yourself the frustration and disappointment by seeking out a more reputable and customer-centric brand.

21. November 2023
Bewertung ohne vorherige Einladung
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Madina. We completely understand your disappointment.

As you are aware, our team has been discussing this with you and we have organized to send you a new adapter in hopes of resolving the issues that you’re experiencing with your sign. This is the first step in our troubleshooting process, and once we determine if this new adapter resolves your issue, we will be able to assess how to move forward with our warranty options.

This is definitely not the experience we want our customers to have, so we appreciate you sharing this feedback with us. We apologize that you have felt there has been a lack of urgency from our team, and we can assure you that we take your and our customer’s concerns very seriously. We look forward to working with you to find a positive solution to ensure that your sign continues to shine bright in your salon.

Bewertet mit 5 von 5 Sternen

We recently purchased a neon sign from…

We recently purchased a neon sign from Custom Neon, and our experience exceeded all expectations. The quality of the product was exceptional, and the level of craftsmanship was outstanding. From the ordering process to the final delivery, the team at Custom Neon demonstrated professionalism and attention to detail. We are thrilled with our new neon sign and highly recommend Custom Neon to anyone seeking high-quality custom neon designs.

13. November 2023
Bewertung ohne vorherige Einladung
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Tarcisio. Thank you so much for your 5-star review! We are absolutely thrilled to hear that we have been able to exceed all of your expectations, and that your Custom Neon® sign is exceptional quality. If we can assist in the future, please let us know!

Bewertet mit 5 von 5 Sternen

Great quality lights which are very…

Great quality lights which are very durable and look very impressive - I had 2 made for my business. Brilliant customer service from Rafiu also. Thanks.

17. November 2023
Bewertung ohne vorherige Einladung
Custom Neon®-Logo

Antwort von Custom Neon®

Thank you for this fantastic review! It's such valuable feedback to hear that Rafiu provided you with such great customer service, and we have passed on this feedback to celebrate his amazing work. Please let us know if we can assist in any way in the future!

Bewertet mit 5 von 5 Sternen

Great service

Great service, great products, fair price. What else can you ask for?

1. November 2023
Bewertung ohne vorherige Einladung
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Isaac. Thanks for this great review!

Bewertet mit 5 von 5 Sternen

Best Customer Service Going

Danny made this entire process seamless. Absolute best Customer Service I have received for a very long time. have not received the product as yet but will be more than happy to leave another review (& pictures) when it arrives. Thanks again Danny for service, it was great.

15. November 2023
Bewertung ohne vorherige Einladung
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Debbie. Thank you for taking the time to share your experience with us! We are absolutely thrilled to hear that Danny provided such excellent customer service, and we have passed this feedback on to celebrate his amazing work. Please feel free to reach out to Danny if you need anything in the future!

Bewertet mit 5 von 5 Sternen

Great Service

Danny provided great and prompt service from the beginning until the end.

12. November 2023
Bewertung ohne vorherige Einladung
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Elle. Thank you so much for this fantastic review! It's amazing feedback to hear that Danny provided such great customer service. If there's anything we can do to assist you in the future, please don't hesitate to reach out to Danny!

Bewertet mit 5 von 5 Sternen

Fantastic product

Fantastic product. So easy to order and make very detailed choices.
Arrived quickly and safely. Highly recommend.
Thanks team

17. September 2023
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Dot. Thank you so much for taking the time to leave this amazing review! It's such great feedback that you found it so easy to order from Custom Neon®, and to hear that your sign arrived so quickly. If you need anything in the future, please let us know!

Bewertet mit 5 von 5 Sternen

Excellent product

Excellent product. Quickly made and delivered. Very pleased. Would highly recommend 🙂

19. September 2023
Custom Neon®-Logo

Antwort von Custom Neon®

Hi Sarah. Thank you so much for your 5-star review!

Bewertet mit 5 von 5 Sternen

Beautiful product

Beautiful product. Color is amazing! Love the fact that it’s dimmable.

1. August 2023
Bewertung ohne vorherige Einladung
Custom Neon®-Logo

Antwort von Custom Neon®

Thanks for your review, Andrea! It's great to hear that you love the remote and dimmer that was included with your sign.

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