customsdeclaration.ie Bewertungen 

669
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The understanding, professionalism and helpfulness extended to us during what was a very complicated process was top class. It was all finalised in just one day. Each of the staff we dealt with... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My experience with this company has been nothing but timeless and smooth. Great customer service and very informative. Thank you to my broker Natasha who was magnificent.

Bewertet mit 5 von 5 Sternen

From the moment I contacted them the process was effortless. So friendly to deal with and took all the stress out of a very complicated looking process for me. Would definitely recommend them to a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was looking for a quick turnaround for a car I purchased from the UK to Ireland. Firstly I spoke to Natasha and she was incredibly patient and knowledgeable. Then I spoke to Paula who was equally kn... Mehr ansehen

Unternehmensdetails

  1. Zollmakler

Vom Unternehmen geschrieben

We provide a customs declaration service where we will complete you customs declaration by acting as your customs agent. Since brexit we have helped hundreds of customer successfully import cars and other vehicles from the UK to Ireland. After you purchase this service, one of our team will follow up with you directly to prepare your declaration.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

669 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(669)

108 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Do not use. Do it yourself

They tried to charge me 7000 euro for a tax bill that was not required. I questioned them and they were not able to advise correctly. Asked for a refund of the 120 euro cost but they refused claiming they gave me advice. Well their advice was not correct. I would avoid using this crowd.

10. März 2026
Bewertung ohne vorherige Einladung
customsdeclaration.ie-Logo

Antwort von customsdeclaration.ie

This review is not reflective of the customer service we provide. We have over 600 Five star reviews on trustpilot and make a huge effort to assist our customers to the best of our abilities and this is reflected in the other trustpilot reviews over the last 4 years.

Please read other reviews to get a realistic perspective of our customer service

The reason for this 1 star review is because we refused to issue this customer a refund of €120.

Here are the facts:

1: The customer ordered a customs declaration online and paid €120.
2: A customs declaration involves the payment of taxes generally 10% customs duty and 23% VAT.
3: The customer emailed us their vehicle documentation and we prepared the customs declaration the customer had ordered and calculated the taxes.
4: We emailed the prepared customs declaration to the customer
5: The customer asked us if it would be possible to import the vehicle as an NI vehicle that was in use in the North for a reasonable period of time.
6: We provided a comprehensive expert advise which outlined their options.
7: We were asked for a full refund of our fee, despite (i)spending a considerable amount of time helping the customer (ii)preparing the customs declaration for the customer and (iii) providing additional comprehensive expert advise,
8: in the interest of full transparency I have included the email we sent to the customer advising them how to proceed, just prior to their refund request

*************************
Hi Sean

"Proof will be required that the vehicle has been in private ownership for a reasonable period of time."

This vehicle is registered to XX financial services a finance company and has no MOT history.

We are not the decision makers but the VRT/revenue may not accept the V5C as they can argue that XX financial services were not users of the vehicle therefore the V5C is insufficient proof of NI use/ownership.

The only way to find out is to take the vehicle to the VRT/NCT centre and see will they accept the V5C as is or provide additional proof of NI use/ownership.

Do you have any other proof of NI use/ownership?

If VRT/NCT centre refuse to accept the V5C, we can contact revenue directly (an additional fee may apply) on your behalf but they will not engage with us until the vehicle has first been presented to a VRT/NCT centre . Again revenue can refuse to accept the V5C for the reasons outlined above.

I know this is not what you want to hear but hopefully it clarifies the current situation.

Regards

Patrick

Bewertet mit 5 von 5 Sternen

Really helpful deal with and fast…

Really helpful deal with and fast responses. Made the customs process very clear and had it all wrapped up with no trouble at all. Thanks for the help Paula! Wouldn’t hesitate to recommend. Chhers!

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Out of this world

Absolutely brilliant service and customer service (Paula/Carol) 2nd to none
Would recommend this company to anyone that’s importing their vehicles.

19. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast and Efficient Service

Reasonable price. Great communication. Fast and efficient with processing the documents required. Great for anyone on a deadline.
I imported a motorcycle to Ireland from the UK and Norma from customsdeclaration.ie made the process much easier and stress free. I would highly recommend.

12. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast and efficient

From the first call I found this company easy to deal with and extremely helpful. They explained the process in plain terms and they were always available to take my calls

3. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quick and easy

I’m very satisfied with the support I received. The team was helpful, responsive and made the process clear and easy for me. Thank you for your service!

3. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very satisfied experience

Norma was appointed for my declaration. He is very helpful, very responsive and very professional. Overall I am greatly satisfied with the service. This is my first time importing a car from Japan for personal use. So, I know nothing about importing a car and Norma did all the heavy lifting of document submission and requesting correct/necessary docs from me.

3. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

it's my first car

it's my first car and the things went very well
The Agent are very helpful, by explaining the steps very clearly.

18. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant customs agent

Brilliant customs agent — fast response times, clear communication, and a very professional approach throughout. Made for me the whole process easy and stress-free. Would 100% use again.
Thanks to the team again, Jack

12. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant service

I needed prompt assistance in preparing paperwork for importing a car from the UK. I spoke to Norma and emailed Paula back and forth. Both were extremely helpful and patient and professional. The whole process was executed smoothly. I would definitely use them again.

28. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really can’t recommend this company…

Really can’t recommend this company enough . I needed customs clearance for my car quite last minute and the team got it for me in less than 24 hours with such a straight forward and stress free process . Emails are replied within 5 minutes and thy had every little detail sorted for me ! Thanks so much and will definitely be coming back in the future

26. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I'm Impressed!

I bought a UK reg car in Northern Ireland and brought it down south. It was a lot to do given my wife is disabled and has a Primary Medical Cert so we could adapt the car for her.

I had the great fortune of finding CustomsDeclaration online. The team were super knowledgeable, efficient, available and helpful as we went through the customs clearance process.

Every time I called, you could speak to anyone in the team and the experience would be the same. They really have a great work culture, set of values and work effic. Thank you Paula, Natasha and team. You guys are IMPRESSIVE!

22. Jänner 2026
Bewertung ohne vorherige Einladung

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