I ordered a large amount of top soil and mulch from Dandy’s and there was an issue with the local delivery company. Guy at Dandy’s was really helpful and the same day sorted out the misdelivery and f... Mehr ansehen
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So I made a mistake. I put the wrong delivery address in on the online order. When we found out Dandys could not of been more helpful. ( the delivery truck was outside ) No drama, No hassle.... Mehr ansehen
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Guy Hillman sorted me out with a speedy delivery upon request, managed to shuffle delivery schedules about which he absolutely did not have to do. Effort like that is rare! Would absolutely buy from d... Mehr ansehen
Fantastic service and product (we got the top soil). Staff in the office were really helpful and polite and the delivery guy was brilliant. Highly recommend
Unternehmen hat geantwortet
Unternehmensdetails
- Gartencenter
- auch in
- Anbieter von Rindenprodukten
- Mulchlieferant
- Oberbodenlieferant
- Rasenlieferant
- Sand- und Kieslieferant
Vom Unternehmen geschrieben
Dandy's Top Soil & Landscape Supplies Centre since 1826. UK Suppliers of top quality top soil, play area bark, gravel chippings, compost, slate, rock salt and hoggin nationwide.
Kontaktinformationen
Yew Tree Farm, Sealand Road, CH1 6BS, Chester, Vereinigtes Königreich
- 01244280008
- sales@dandys.com
- dandys.com
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Antwort von Dandy's Landscape Supplies Centre
Thank you for the great feedback! We’re really pleased to hear your order arrived on time and that you were happy with the service.
We really appreciate you choosing Dandy’s and taking the time to leave us a review. 😊
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Fantastic service from start to finish
Fantastic service from start to finish. The ericaceous top soil has enabled me to extend my fernery beneath oak and holly trees, now ready for planting. Quality of the topsoil is exceptional.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
We’re delighted to hear that our Ericaceous Top Soil has helped you extend your fernery and create the perfect space beneath the oak and holly trees.
It’s fantastic to hear you were impressed with the quality of the topsoil. We hope the planting goes brilliantly and that your new fernery flourishes!
Thank you for choosing Dandy’s and for taking the time to share your experience with us.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Prompt delivery with the driver…
Prompt delivery with the driver dropping the grab bag exactly where we needed it. Excellent children's play bark, very happy with the qualitiy.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Thank you so much for taking the time to leave us such a lovely review! We’re really pleased to hear the grab bag was delivered exactly where you needed it and that you’re happy with the quality of our children’s play bark.
It’s great to know you’re pleased with your purchase, and we really appreciate your support. 😊
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Super company
Super company. Product of a high quality. Delivered as promised. Good pricing.
20. Juli 2026
Antwort von Dandy's Landscape Supplies Centre
We love hearing feedback like this! 😊
It's great to know you were happy with the quality of the product, the pricing and the delivery service. We really appreciate you taking the time to share your experience with us.
Thank you for choosing Dandy's, and we hope to see you again in the future! 🌿
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Poor quality turf & topsoil - lawn died!
We normally use another local company for turf supplies but tried Dandys - within 3/4 weeks grass was dead and brown, top soil was bone dry although we watered every day to keep on top of it (husband is a local gardener) I complained to them and was told it was the aftercare!! I advised them the grass was dead, the top soil was dried out - I then sent a further email and no reply this time, £ down the pan. We have been advised to use soil soaker and the grass has grown back in parts after seeding which should never have happened to start with. Would never use again aftercare if poor!
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Hi Jane,
Thank you for your review.
When we discussed the issue with you, we did explain that the lawn had not been watered anywhere near enough, particularly given the warmer and drier conditions at the time the turf was laid. Newly laid turf requires a significant amount of water to establish, and consistent hydration is particularly important during periods of warm, dry weather.
The fact that a specialist has since recommended using a lawn soaker would also suggest that the area required considerably more hydration. A lawn soaker is specifically designed to help improve water penetration and retention within the soil, providing the moisture that the lawn was lacking and helping to encourage stronger rooting and greener growth. It is therefore positive to hear that the lawn has started to recover in areas following additional watering and reseeding.
We had not received any other complaints regarding the turf from this particular batch, and based on the photographs you provided, the symptoms being experienced were visibly consistent with a lawn that was not receiving sufficient moisture rather than an issue with the turf itself.
We are also sorry that you feel your further email was not responded to. We did respond to your last email, but we have not received anything further from you since then, so we were under the impression that the matter had been resolved.
Kind regards,
Jordan
Sales Manager.
Good info and good advice
It was easy to find info on the website and when I needed advice Guy was really helpful and helped with adjusting my order. Can’t wait for the order! Thanks
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
It's fantastic to hear that your experience with us got off to such a great start!
We're really pleased that you found the information you needed on our website and that Guy was able to help you adjust your order. We'll be sure to pass your kind comments on to him.
Thank you for your review and for choosing Dandy's! 💚
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Thanks Guy, excellent service!
I had an issue with my order where the couriers had damaged the pallet and caused my gravel bags to rupture, I wrote to dandy’s straight away and Guy got back to me within minutes profusely apologising and processed a refund for the damaged bags immediately. Couldn’t ask for more, you don’t get service like that any more!
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Thank you so much for your lovely review! 🌟
We're really sorry that your order arrived with some damaged bags, but we're delighted to hear that Guy was able to get everything sorted for you quickly. Providing the best possible customer service is something we pride ourselves on, so it's fantastic to know this came across.
Thank you again for your kind words 😊 We really appreciate your support and hope to be able to help you again in the future.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Good communication with Dandy's
Good communication with Dandy's who were always polite and respectful. Goods delivered on the date requested. Delivery man courteous and respected my propery
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Thank you so much for your wonderful review!
We're delighted to hear that you were pleased with the communication from our team and that your order was delivered on your requested date. It's also great to know that our delivery driver was courteous and treated your property with respect.
Thank you for choosing Dandy's. We really appreciate your kind feedback and hope to be of service again in the future.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Great products
Great products, great service from Dandy's as ever.
Very helpful delivery was great as always.
Will continue to use them
Multiple orders over the last 2 years. All first class products and service.
Mike W
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Thank you so much for your fantastic review!
We're delighted to hear that you've continued to have such positive experiences with both our products and service over the last two years. It's wonderful to know that our delivery service has been consistently helpful too.
Thank you for your continued support and loyalty, it really does mean a lot to us.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
We had 4 tonnes of stonnes and in 24…
We had 4 tonnes of stonnes and in 24 hrs we have used 3 of them , we ordered way too much , but the last bag wil go on surrounding stones already in the yard wen we replace them . Thank u dandys will use u again in future for front garden renovation .
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Thank you so much for your 5-star review!
We're delighted to hear that your project is coming along so well! It's always better to have a little extra than not quite enough, and it sounds like you've already found a great use for the remaining bag.
Thank you for choosing Dandy's. We really appreciate your support and look forward to helping you again.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Staff were friendly and very…
Staff were friendly and very professional. A shout out to Kate who went above and beyond with her help and plant knowledge, an excellent sales person too.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Thank you so much for your wonderful 5-star review!
I'm so glad I could be of help, and it really means a lot to hear your kind words.
Thank you again for taking the time to leave such lovely feedback. We really appreciate your support and look forward to helping you again in the future!
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
These guys and girls are legends
These guys and girls are legends! The quality of the mushroom compost is amazing, can’t find anything local as good as quality. Customer service was amazing, they gave me a 20 percent discount as bought something after the offer started but still honoured it.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Thank you so much for your amazing review!
We're thrilled to hear that you're so pleased with the quality of our mushroom compost and that it stands out from anything you've found locally.
It's also wonderful to know that our customer service made a positive impression. We're always happy to help.
Thank you again for your kind words and for choosing Dandy's. We really appreciate your support and look forward to helping you again in the future!
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Really good quality compost
Really good quality raised bed vegetable compost. Helpful delivery driver too.
17. Juni 2026
Antwort von Dandy's Landscape Supplies Centre
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that you were pleased with the quality and that our delivery driver was helpful too.
We really appreciate the feedback.
Thank you again for your support, and we hope to be of service again in the future.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Updated - Terrible service
The delivery was left on the public pavement outside my house despite clear instructions to place it inside the garden or beside the house in the gynnel. As a result, it obstructed the pavement and caused understandable concern among my neighbours. I received no phonecall or contact at the time of the delivery to alert me to any issues with the instruction.
When I contacted customer service to raise the issue, I was met with the response, "What do you want me to do about it?".
The product itself may be fine, but the delivery and customer service were extremely disappointing. I wouldn't use this company again based on this experience.
Update 7 July - The company, having read my review, while unable to come back to move the delivery, offered to refund the delivery cost plus 20% discount on the product.
They also informed me of further training / guidance to be provided to their delivery driver and customer service staff.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Hi Sara,
Thank you for your feedback.
Having discussed the delivery with the driver, he explained that there were two cars parked outside your property which prevented him from positioning the crane where he would normally have done. He knocked on both your door and your neighbour's door but received no response.
The driver positioned the bag as close to the wall and the ginnel as the crane would allow with the parked vehicles restricting access. From his assessment, the bag was close enough to the wall that it was not obstructing the pavement. Had he believed it was causing an obstruction, he would have returned the bag to our depot rather than leave it there.
As we only operate our free crane delivery service into the Manchester area once a week, the driver believed leaving the bag in the safest location available would be preferable to taking it away and delaying your delivery until the following week. Unfortunately, it appears this caused more inconvenience than anticipated, and for that I am sorry.
Kind regards,
Jordan
Sales Manager
Ordered Welsh topsoil
Ordered Welsh topsoil. Good quality and delivered as described. Was kept updated on delivery and it was during the time frame stated. Definitely recommend.
17. Juni 2026
Antwort von Dandy's Landscape Supplies Centre
Thank you for taking the time to leave us a review!
We're delighted to hear that you were pleased with the quality of our Welsh topsoil and that your delivery arrived within the expected timeframe. It's also great to know our delivery updates kept you well informed throughout the process.
Thank you for your recommendation, it really does mean a lot to us.
We appreciate your support and look forward to helping you again in the future.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Excellent product, great service
An altogether friendly and efficient service. Good product too. Would use again.
17. Juni 2026
Antwort von Dandy's Landscape Supplies Centre
Thank you very much for your review!
We're so pleased to hear that you found our service friendly and efficient, and that you were happy with the product.
It's great to know you would use us again!
Thank you for your support, and we look forward to helping you again in the future.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Order arrived quickly and was delivered…
Order arrived quickly and was delivered with care. It was a really full bag of topsoil and good quality. First class in all respects and l would recommend to others looking for bulk topsoil.
17. Juni 2026
Antwort von Dandy's Landscape Supplies Centre
Thank you so much for taking the time to leave us such a lovely review!
We're delighted to hear that your order arrived quickly, was delivered with care, and that you were pleased with the topsoil.
Your recommendation means a great deal to us, and we're thrilled that you had a first-class experience from start to finish.
Thank you again for your support, and we look forward to helping you again in the future.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Dandys are a very efficient company…
Dandys are a very efficient company with good priced products. The delivery is always on time and they keep you informed every step of the way. The drivers are always polite and professional, will place your delivery where you want it, even if you leave instructions when you are not there.
Thank you Dandys once again for 5 star service 😆👍
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Thank you so much for your brilliant review!
It means a lot to hear that you've had such positive experience with us. We're really pleased that you've found our products good value, our communication helpful, and our delivery service reliable.
We'll be sure to pass your comments on to our drivers, they'll really appreciate hearing them.
Thank you again for your continued support and for awarding us 5 stars. We look forward to helping you again soon.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Fabulous bark what a difference it has…
Fabulous bark what a difference it has made to our garden. Highly recommend. The delivery driver was so accommodating he moved it for me on my path so I could get my car past
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Thank you so much for your wonderful review!
It's fantastic to hear that you're so happy with the bark and the difference it has made to your garden. We're also really pleased to know that the delivery driver was able to help by placing it in a convenient location for you.
Thank you for your recommendation and for taking the time to share your experience. We really appreciate your support and hope to help you again in the future.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
Excellent service and quality hoggin
Excellent service and quality hoggin. Reliable and good discounts offered.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Dandy's Landscape Supplies Centre
Thank you for your great review.
We're pleased to hear that you were happy with both the quality of the hoggin and the service you received. It's also wonderful to know that you found our pricing and discounts to be good value.
We really appreciate your feedback and thank you for choosing Dandy's. We hope to be of assistance again on your next project.
Warm regards,
Katie
Dandy's Landscape Supplies Centre.
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