speedy service, kept informed. However... I only had a few hours notice of delivery. The e-mail came through on a tuesday afternoon, about a 7.30 - 10.30 am delivery slot the next day and I didn't hav... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered a single door and cancelled my order within 15 minutes because of lack of information on door sizes. I Emailed text and chat box cancellations within the 24 hour period but they class a ful... Mehr ansehen
Unternehmen hat geantwortet
Absolutely brilliant quality doors, so good we ordered another one. So we’ve had 2 altogether on separate occasions. Very professional and communicative throughout the whole process - great value for... Mehr ansehen
Unternehmen hat geantwortet
Finally a door company that feels human. I have bought a number of doors over the years and generally always feel like another sales target. Daves Doors full service is clearly laid out on the website... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
I do not pay trustpilot the £7K p.a. fee to edit the reviews on this profile. We are a very small independent with over 36'000 previous customers over 18 years of trading. If you have an issue with an order please contact us directly. We have no affiliation with trustpilot and therefore may not see your details or requests posted to this page. All the Best!
Kontaktinformationen
London, Vereinigtes Königreich
- davesdoors.co.uk
3,4
Akzeptabel
201 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I ordered a solid oak door and frame
I ordered a solid oak door and frame, the frame came as just lengths of wood to make my own frame? (£300)
I have emailed twice, no response, I have rang twice, no answer and no call back, not a good company to deal with. I wish I had gone to a different company.
Alan Martin
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Daves Doors UK
Thanks for your review Alan. Sorry to see it is 1 star? Sounds that you have ordered the Universal Oak frame? Is there an issue with your order or delivery? We are LIVE on chat 24/7 however for this reason we do not have a customer phone number, not sure who you called but this will explain your confusion... please get in touch if you have an issue so that we can get your stars up to 5! All the best!
Havnt hung the door yet but so far so…
Havnt hung the door yet but so far so good easy transaction good communication and quick delivery
5. August 2026
Antwort von Daves Doors UK
Hi Sarah, thanks for your kind words and glad to see that you are happy with our products, service and communication. Best of look with your door installation and for any future renovation projects. Thanks.
speedy service
speedy service, kept informed. However... I only had a few hours notice of delivery. The e-mail came through on a tuesday afternoon, about a 7.30 - 10.30 am delivery slot the next day and I didn't have time to change work plans and work from home. They still delivered and popped it in my garage but it felt a bit risky to leave an expensive door exposed. \
22. Juli 2026
Antwort von Daves Doors UK
Hi Sarah, thanks for your kind words and feedback. Sorry to hear that your delivery tracking was a little short notice, we try to get the tracking text message sent 24 hours before the email reminder however it appears that in your case this didn't quite work out I'm afraid... Glad to hear that you were overall happy with your 6 day turn around and that you were kept informed. All the best with your new door installation!
Great product range
Great product range, great website, very informative, easy to order from.
22. Juli 2026
Antwort von Daves Doors UK
Hi Paul, thank you for your kind words and we are pleased to hear that you had a positive shopping experience using our website and that you found the product range expansive and our information informative. All the best with your renovation project, Have a great weekend!
See refunds policy before ordering
I ordered a single door and cancelled my order within 15 minutes because of lack of information on door sizes. I Emailed text and chat box cancellations within the 24 hour period but they class a full refund minus £6.46 transaction fee which isn’t clear on their ordering process.
I feel I’ve been duped!!!
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Daves Doors UK
Hi Les. As explained by Jon on live chat, myself within your account and finally by the owner of the business on several occasions, you have been issued a full refund. The transaction fee for your online payment (£6.46) is not received by ourselves and was taken by the bank at the point you made your payment. Thanks
Check Howden's catalogue
Check Howden's catalogue, DavesDoors are a middleman operation who are apalling at comms for that reason if no other. Great mark-up tho
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Daves Doors UK
Thank you very much for your kind words Caroline, we are happy to hear that you found our system and service prompt and easy to use! All the best.
An first class service
An first class service, the door arrived on time and is of an excellent quality.
1. Juli 2026
Antwort von Daves Doors UK
Thanks for your kind words Mary and all the best with your door installation and renovation projects!
Antwort von Daves Doors UK
Thanks for your kind words Maxwell, we are pleased to hear that you find our products are of good quality and that our delivery service was speedy! All the best with your door installation and any further renovations!
If you like your glazing with obvious…
If you like your glazing with obvious manufacturing faults, this is your place to shop. No time or effort has been wasted checking the quality of the product prior to shipping. As a bonus, if you try and contact them about it, they won’t waste any of their time trying to resolve it! Come on down to Dave’s Doors, and have your pants pulled right down…
1. April 2026
Bewertung ohne vorherige Einladung
The basic door has been good, but.....
The basic door has been good. Unfortunately, the items I bought from the firm for installing the door: >large storm board for the outside – split in 2 days. Remedied it myself by using hardwood dowels.
>sash lock – seized up in 5 days and the replacement sent by the company was too small for the opening created by the joiner, so I bought my own branded quality lock
>rubber gaskets lining the frame were far too small and the rubber gasket at the bottom of the frame to stop water coming in fell out within a few days of installation. I had to remedy it myself with an oak bar.
10. März 2026
Antwort von Daves Doors UK
Thanks for your review Giles and glad to hear that you are impressed with the quality of your door.
Sorry to hear that you have had issues with your installation and should certainly get in touch with us directly (this is an unmanned account owned by trustpilot not ourselves) and we could advise of the correct installtion of your threshold etc...
All the best!
Good price
Good price, well made and packaged, good communication and looks great after treatment.
24. April 2026
Antwort von Daves Doors UK
Thanks for your review Kim. We are very happy to hear that you found our products good value for money and that they are well made and well packaged. We are also happy to hear that you found our communication and Live tracking very handy. All the best!
Antwort von Daves Doors UK
Thanks for your review Mrs Davidson and we are very pleased to hear that you found our service excellent and the high quality of the doors provided. All the best!
DO NOT USE THIS COMPANY
DO NOT USE THIS WEBSITE.
They have no way of contacting them. They do not reply to emails, phone calls or the love chat on website.
I tried to cancel my order via email, after not being able to contact them regarding delivery and a query I had not being answered. I then received a notification from a courier company a few days later saying that they had just received information to deliver. I've managed to cancel the delivery to not waste anyone's time. Not heard anything from Dave's doors and have had to seek out chargebacks from credit card on the transaction due to no contact availability. If for any reason they had delivered and there was an issue with the product I would imagine you'd be lost for any kind of replacement or refund. Avoid at all costs
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Daves Doors UK
Simon. We can see from your order time stamp that this order was placed on Easter bank holiday and confirmation sent to simongunnpp@gmail.com of which you can reply to with any queries etc. Although bank holiday, you can still contact us in regular working hours via Live Chat (9am-11pm, where you can also create a ticket for email response), alternatively you can contact via Email direct, via our contact form on the website, and via your customer login/account hub. You can also request a call back via Live Chat if preffered. We can see that you got in touch via calling dispatch on the contact number provided in your delivery text message over the bank hoilday (this is exactly the reason these text messages are sent, thanks) We also see that you received a call from our MD on day 2 of your lead time (48 hours in..) but had already filed a Chargeback with your credit card. As explained once a chargeback is filed the transaction is 'under investigation' with the bank. This can take up to 90 days to complete during which time the bank 'holds' the transaction meaning we are unable to action or refund the amount until the investigation is completed and funds released by the bank. Although your order was Processed during the Easter bank holiday within 48 hours, and your order was due to be delivered on day 4 of your 14 day lead time, unfortunately your actions over the bank holiday before contacting us directly have resulted in this freeze by the bank who's rules we can only abided by we're afraid... All the best!
Very well made and a solid door.
10. März 2026
Antwort von Daves Doors UK
Thanks for your review Paul and we are very happy to hear that your new door is solid and well made. All the best!
The delivery driver was very…
The delivery driver was very communicative and helpful
27. Februar 2026
Finally a door company that feels…
Finally a door company that feels human. I have bought a number of doors over the years and generally always feel like another sales target. Daves Doors full service is clearly laid out on the website, with humans available on chat or email until you’re ready to chat in person. Perfect.
25. Februar 2026
Bewertung ohne vorherige Einladung
Dreadful customer service
This door is LPD not Daves Doors
After purchasing our door we noticed deterioration after a couple months
We contacted Daves Door and it took them 5 MONTHS to reply to tell us we had used the wrong sealant........in case you're wondering this information about sealants is on the FAQ of their website, not obvious instructions.
If they had replied to our emails in a timely fashion the door would have been salvageable. It is now beyond repair.
To top it all the handle sheered off on the inside today, also purchased from Daves Doors for over £200.
Don't waste your time or money here
30. Jänner 2026
Bewertung ohne vorherige Einladung
Sturdy and Solid
We bought a stable door from Daves, and was really pleased with it, as was the carpenter when he fitted it.
A nice hard wood, lovely design and well packaged.
17. Dezember 2025
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