We have been using Dental Sky as one of our main suppliers and have always found them excellent. Dan, our account manager, is consistently friendly, helpful, and very easy to get hold of. He res... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
You are doing very well! You dispatched the product promptly and the Optim Interdental Brushes that I ordered are far better than any that I could buy in places like Boots or Superdrug. Your courier i... Mehr ansehen
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Have been searching for a proper interdental brush to replace one that is no longer available, found just what I wanted at Dental Sky. Well designed brush at a great price, delivered next day, excell... Mehr ansehen
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This company has excellent communication ability and was able to change my preferred day of delivery by DPD very easily. My order was expedited efficiently and received the goods at the beginning of... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice, with express next day delivery.
Dental Sky Wholesaler Ltd
Vom Unternehmen geschrieben
- Keeping dentists working...Seamlessly
- Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice seamlessly with express next day delivery!
Fast & Free Delivery!
Free Next Day Delivery For Orders Over £50
All orders for 'In Stock' items over £50 being delivered to Mainland UK will arrive on your door the very next working day free of charge!
Orders under £50 will be charged £3.95 for next working day delivery.
Orders placed after 16:00 will not be delivered the next working day.
Kontaktinformationen
Unit E Foster Rd, Sevington, Willesborough, TN24 0SH, Ashford, Vereinigtes Königreich
- 08002944700
- trustpilot@dentalsky.com
- dentalsky.com
Special Promotions & Discounts
4,8
Hervorragend
3941 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
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Antwort von Dental Sky Wholesaler Ltd
Good Morning Chris,
Thanks for the feedback.
We can see you placed an order at 10.53pm (UK time) on the 15th April.
We can see that you input a shipping address in the USA but specified the country as the UK.
We are a domestic UK dental supplier and do not export which is why you cannot select the USA as a delivery country at checkout.
You didn't select a valid UK delivery address and because of this the order was cancelled.
You were informed of this, including the reason, at 8.27am on the 16th April when our offices re-opened.
If we had a US operation then we would have been happy to accommodate you but we don't export and don't allow addresses in the USA to be specified at checkout for this reason.
You selected the country as the UK when you entered the address.
We aren't immediately sure why attempting to order from a UK domestic supplier from another country, specifying a UK delivery address that's actually in the US, and that UK supplier being unable to accommodate you is something that warrants a 1 star review.
Our offices are closed today but one of our team will reach out to you after the weekend in case there's anything we can do to clarify or assist you further.
Kind regards
The Dental Sky Team.
I ordered some needle holders I needed…
I ordered some needle holders I needed for surgery. Website says available to order. Order never arrived and rang their line and told that order is out of stock!
Not a great experience at all!
I have taken a screenshot of the page in question which still shows available to order.
12. April 2026
Antwort von Dental Sky Wholesaler Ltd
Good morning Balraj,
Thank you for reaching out and we're sorry that there's an unexpected wait on the product you needed.
As specified on our shipping advice page ( https://www.dentalsky.com/shipping-and-returns ) we operate a traffic light system for stock availability statuses as follows:
GREEN - IN STOCK - The item is in stock in our warehouse and will ordinarily be dispatched to you either on the same day or on the next working day for evening or weekend orders.
AMBER - AVAILABLE TO ORDER - The item is not currently physically in stock but it is on order with the manufacturer. We are expecting it soon so it is available for you to backorder - Generally this means delivery to customers within 5-10 working days although this can vary - Backordered items do not incur any additional shipping costs and will automatically be dispatched to you as soon as they arrive with us. You can call 0800 294 4700, email us on sales@dentalsky.com or use our website's live chat feature for more precise information on the expected date of delivery.
RED - OUT OF STOCK - The item is not currently physically in stock in our warehouse and the manufacturer has not confirmed a likely delivery date so we're not accepting orders for it at the moment.
As you correctly state, the stock status on this item was an amber/orange 'available to order' meaning it is available for you to order.
All items with this amber/orange 'available to order' status trigger a large notification box to pop-up at the cart stage before checkout stating the following:
"We don't have the full quantity you requested, but we'll back order the remaining 1 which will be sent as soon as we have it in stock - Usually within 5-10 working days."
We've just double checked this and that notification is running correctly, you are welcome to verify this yourself by adding the product and progressing to the cart stage where you will see that prominently displayed.
We can also see that an order confirmation email was sent to you at 11.06am on the day you placed your order stating:
"Please note, any items not in stock at the time you placed your order will be backordered and sent on to you as soon as we receive them, this is usually with 5-10 working days but timescales can vary.
If you would like to check on items on backorder or have any other questions about your order, you can email us at helpdesk@dentalsky.com."
Our offices are currently closed for the weekend but we'll listen back to your phone call tomorrow and one of our team will be in touch to update and see if there's anything we can do to improve your experience.
We are sorry that there seems to have been some confusion on delivery expectations, we do try to make this clear but that seems to have not worked as intended in this instance.
Kind regards
The Dental Sky Team.
Excellent and very speedy service.
15. April 2026
Antwort von Dental Sky Wholesaler Ltd
Thank you for the review!
Fast service Great Communication & product (sterilisation pouches)…
Great product (sterilisation pouches) easy to order, very prompt dispatch with regular communication and delivery within 2 days.
14. April 2026
Antwort von Dental Sky Wholesaler Ltd
Thank you so much for the great review!
Antwort von Dental Sky Wholesaler Ltd
Thank you so much for the review!
Antwort von Dental Sky Wholesaler Ltd
Thank you for the review!
Antwort von Dental Sky Wholesaler Ltd
Thank you so much for the review!
Antwort von Dental Sky Wholesaler Ltd
Thanks for the review!
Antwort von Dental Sky Wholesaler Ltd
Thank you for the review!
Good gloves
Next day delivery has always been next day
Good price for 270 gloves xl fits my hands well
6. April 2026
Antwort von Dental Sky Wholesaler Ltd
Thank you for the review!
Will not reply to account deletion request
I have contacted the company three times asking how I delete my account and received no reply.
This is very concerning especially as our data is quite often sold to disreputable companies.
Update: details were registered. I did have an account which has now mysteriously disappeared. Why not tell me you have deleted it as requested instead of lying about it? I was able to log in yesterday and not today so there was obviously an account.
Weirdly deceitful.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Dental Sky Wholesaler Ltd
Good morning,
We can see multiple contact forms/messages sent yesterday on Sunday 12th April when our offices are closed.
That would be the reason why you did not receive a reply on the same day - There is no one in the office to reply on a Sunday.
We have no record of anyone with your email address ever having placed an order with us.
We also never sell customer data under any circumstances and never have done.
Please feel free to give us a call on 0800 2944700 or email us on sales@dentalsky.com if you feel there's anything left unaddressed here.
Kind regards
The Dental Sky Team
Jolanta
I am happy I found here what I need and at reasonable prices. Great service and surely the next day delivery, as they promise.
8. April 2026
Antwort von Dental Sky Wholesaler Ltd
Thank you so much for the review!
Antwort von Dental Sky Wholesaler Ltd
Thank you for the review!
Every step went smoothly ,quick and…
Every step went smoothly ,quick and efficient from searching for product to delivery.
2. April 2026
Antwort von Dental Sky Wholesaler Ltd
Thanks for the review!
Antwort von Dental Sky Wholesaler Ltd
Thanks for the review!
Antwort von Dental Sky Wholesaler Ltd
Thank you for leaving us a great review!
Antwort von Dental Sky Wholesaler Ltd
Thank you very much for the review!
Unable to receive package
Unable to receive package, due to working. Being unable to choose a alternative delivery option . No leave in safe place.
No leave at different address.
No leave with a neighbour.
Waste of time . Never again..
27. März 2026
Antwort von Dental Sky Wholesaler Ltd
Good evening Michael,
Thank you for getting in touch and we're sorry to hear that you weren't able to be at the delivery address that you provided to us at checkout on the days we attempted delivery.
DPD send customers full tracking and delivery information confirming a 1 hour delivery window in advance, if this is not convenient you can respond to nominate another day.
At the checkout stage you can provide any delivery address that you want to, or on many items you can select delivery to a local pickup location allowing you to collect parcels from your local shops, post office etc.
99% of our business is in supplying medical devices to healthcare settings and as such we need fully tracked 'signed for' delivery.
Nevertheless we are sorry that the service did not meet your expectations.
We can see that DPD attempted delivery three times unsuccessfully and didn't receive any further instruction from you when contacting you to see if they could arrange a better time.
After the 2nd failed attempt one of our team emailed you the below:
"Good morning,
We have received a notification from DPD to advise that there have been two failed attempts to deliver your order over the last two days.
I have rescheduled this to be redelivered tomorrow 2nd April. Please note that if this delivery fails for a third time it will be returned to our warehouse and a credit will be issued to your account.
If there is an alternative address, you would like this sent to please let me know and I will amend it for you."
We can't immediately see a response to that email.
It does seem that we tried to deliver to the address you specified to us at checkout 3 times and we didn't receive any feedback from you on an alternative time or date or address when attempting to contact you.
We do appreciate that it's frustrating to miss a delivery so we're sorry about that.
Our offices are closed now but one of our team will attempt to get in touch with you again after the bank holiday weekend to see if there's anything we can do to improve your experience.
Kind regards
The Dental Sky Team
The website is so easy to navigate and…
The website is so easy to navigate and purchasing is very simple, with fast delivery of items.
29. März 2026
Antwort von Dental Sky Wholesaler Ltd
Thank you so much for the review!
Antwort von Dental Sky Wholesaler Ltd
Thank you so much for the review!
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