Detop 

Werkt niet! Als trackers v plaats veranderen duiden ze nog steeds de start aan. Dus wanneer ze zijn opgezet voor de eerste keer. Ook heb ik er vier besteld, 1 tracker kon zelfs niet opgezet worden. Werkte gewoon niet. Alles uitvoerig getest, enorm teleurgesteld en contact met service gehad maar willen geen retour aanvraag maken. Is echt erg dat zoiets kan.

Pas satisfait par la qualité du produit, j'ai voulu faire jouer la garantie de 14 jours et me faire rembourser.
Nombreux échanges par mail pour apprendre que les frais de transport, les droits de douane applicables ainsi que des frais de remboursement de 15 % seront à ma charge.
Ceci n'était pas clairement spécifié dans les conditions de vente, c'est vraiment de l'arnaque.
La bague semble fonctionner pour le moment, mais je doute que ça dure vu la qualité du produit.

A fuir DETOP absolument ! La bague est arrivée par la poste sans facture et elle n’a fonctionné qu’une semaine. J’ai alerté à plusieurs reprises l’entreprise pour demander un retour comme stipulé dans les conditions de vente. Je n’ai eu droit qu’à des messages émanant de robot et je me retrouve dons avec une bague à 150 euros que je vais jeter car elle ne fonctionne plus.

These people are fraudsters. My ring did not last more than a day without needing charging. This despite claims that it should last a week plus. They ignore you for ages then some robot sends a message. I complained & they made me pay £30 to pay to have a replacement ring sent. This never arrived. They now want £15 more to sort the problem. DO NOT USE THIS COMPANY!!! I am £180 in now and do not have a working product. Disgusted, duped, defrauded,

Do not buy this ring if you get it working it does not do for long and can’t contact. I believe they are using another website called Newinone

First of all the company and the website seems to be in the UK BUT THEY ARE ACTUALLY IN CHINA .
No phone the only way to contact them is by email and you need to be patient to receive any update i had a complicate transfer with them and i ask the refund and the communication stopped No more response not fair at all as i ordered 2rings. I was so desperate that i even ask a partial refund but no news since

Bought a smart ring for £149 in February. By beginning of April it stopped charging. I sent countless emails and proof including videos of it not charging. They have now said I am out of the guarantee period and if I want a new one I have to pay £30 postage and packing !!! Has anyone reported this company to Tradkng Standards?

WAARDELOOS!!! Ik heb een smart ring gekocht, deze werkte in het begin niet naar behoren en gaf foutieve metingen en al vrij snel na gebruik van de ring werkte deze helemaal niet meer. Geprobeerd contact te zoeken om de ring te retourneren (viel nog ruim binnen de garantie) maar het bedrijf is totaal niet klantvriendelijk en blijft de klant de schuld geven...

Absolute scam of a company. Sold faulty products and doing anything to not give a refund. Be ware and don't buy from here

Awful.
Sleep tracker is unreliable.
Period tracker is inaccurate, regardless how many times we adjusted.
Won't give refund and completely ignoring their 14 day refund guarantee.

DO NOT TRUST. Scam that has cost me 150€!!! Never received anything!!

Total misleading site! advertises full money back guarantee to reel you in. Ordered a ring then immediately cancelled, they responded to my cancellation in minutes but claimed they couldn't find my order even though i sent them a screen shot of their own order confirmation! They sent me a ring sizer i didn't want so i returned it to the return address stipulated on their own package. I requested a refund and now they are trying to state they can deduct 30% fees from the refund, surely a breach of Consumer Law?? Misleading, dishonest, scam with the intention to keep money regardless of what the customers expresses. AVOID.

shouldn't even be a 1 star! Wont refund, dodges my question and then replies to say no refund as nothing wrong with the product! SCAM!!! Wont connect to Garmin, Strava or Wattbike

I tried their rings however the sizes don’t fit and I have very small fingers, and explained how to product wouldn’t be suitable for me, however they refuse to reply me and accept that I would like to cancel my product. Has anyone else successfully received a refund ?

Website pushes you to buy with a countdown for a sale. If you wait for it to run out, the same one will start again. And again. And again.

This false advertisment and lies prove the customer is not in first place for this company.

One star is one too many for this scam site, the worst customer service. Refusing to refund even though the item was cancelled. The website has no details worth reading the pictures are photoshopped the whole this a scam to steal money. They even sent an email begging me to buy this item, run away from them even consider them

Still trying to get a return address from this scam known as Detop, it is a bogus scam don’t touch them, they are selling cheap products especially the smart ring £17 on eBay no proper app just a con Beware

Loving this ring after a few days! It connects smoothly with the app, which has useful health tracking features. It's comfy, fits just right, and I don't even take it off for showers.

I made a purchase with this company but I then changed my mind. I reached out to Detop to arrange my return as per their instructions on their website and it took about a week and several emails to receive a reply in broken English. Their replies were very obstructive and to date they still haven't provided me with an address to send my order back to. There is no phone number so I can't speak to anyone. I find the way this business conducts itself very suspicious and I highly doubt that I will get my money back. My belief now is that this is a scam business operating in China. Please think twice before you order from Detop and read the previous reviews!

Wish I hadn't bothered.
What a pain. Got the ring sizing kit sent and consequently decided it wasnt for us. Now after about three messages trying to get me to still accept the ring they have decided I have to pay for the rindlg sizing kit (actually fair enough), but also a 15% transaction fee for the refund which they claim is on their website, but the only mention of 15% is a restocking fee, and since nothing has been sent this seems unreasonable to me.
No idea if the ring is any good but their service is pretty shite.
Ive no idea if I will ever actually see my refund. Cross your fingers for me.