Dezrez 

Danke, dass Sie Trustpilot besuchen. Leider ist die Abgabe von Bewertungen an dieser Stelle nicht mehr möglich, da die Website dieses Unternehmens nicht länger existiert. Bitte kontaktieren Sie uns, wenn Sie Fragen haben.

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Please don't use this company. They were our conveyancing company attached to bettermove. Total lack of communication, messed our buyers about, they ended up having to rent an air b&b so they didn't l... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Having previously written a glowing report for Dezrez (who handled sale perfectly ) they passed my purchase to another solicitor and her handling was so poor I would confidently claim she was negligen... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We've been using Rezi for a few years and I've always found the customer service very good. They offer regular training, and today we had a call from Rod (trainer) to check that we are happy with how... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We as a firm have recently upgraded to REZI premium after being with Dezrez and then Rezi since they began. Jonathan conducted a full training day for all our staff. Jonathan conducted the training da... Mehr ansehen

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

Dezrez is a leading provider of cloud-based CRM software for real estate and letting agencies of all sizes, from single-branch offices to large national brands. With over 25 years of experience, we understand the unique challenges faced by estate and letting agents and have developed a comprehensive suite of tools to streamline your operations and help you do more. Our platform offers integrated solutions for sales, lettings, property management, and client accounting, all accessible in the cloud. Key features include intuitive workflows, customizable dashboards, and a dedicated portal for vendors, buyers, landlords, and tenants, facilitating seamless communication and enhancing the customer experience. A key differentiator is our fully integrated, in-house conveyancing service through DezrezLegal. Their Legally Ready service gets clients to completion and agents paid up to three weeks faster, giving you a significant competitive edge. We're committed to providing innovative solutions and exceptional customer support to help your agency thrive.


Kontaktinformationen

Alle Bewertungen

(83)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Worst than Dezrez

Worst than Dezrez. Made more complicated. Still OK to use but why make it more restrictive? The diary does not work for a Valuer/Viewer from an iPhone. Having to keep calling the office costs so much time and money. I would pay more money to revert back to the old DezRez.

28. Juli 2023
Bewertung ohne vorherige Einladung
Dezrez-Logo

Antwort von Dezrez

Dear, Keith

We understand the frustration that arises when our software doesn't meet your expectations. We are determined to rectify this situation for you and your team. To further understand the issues that you are facing and to keep you up to date on our software enhancements, a member of our team will be in touch with you today. Your satisfaction is our top priority, and we want to ensure that your concerns are addressed.

Best regards,
Dezrez Services

Bewertet mit 4 von 5 Sternen

Simple but effective

I've worked with Rezi since 2018. The system itself is easy to use but some of the reports that I require need to be more in depth. This has been highlighted a few times but still waiting on a resolution.

16. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Always room for improvement :)

I've worked with Rezi since 2018. The system itself is easy to use but some of the reports that I require need to be more in depth. This has been highlighted a few times but still waiting on a resolution.

1. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This system is the best ever

This system is the best ever, makes our working day and environment a lot easier. Very Professional system

13. Juli 2023
Bewertung ohne vorherige Einladung
Dezrez-Logo

Antwort von Dezrez

Thank you for your great feedback. We are thrilled to hear that our Rezi CRM solution has made your working day and environment a lot easier. Delivering a professional system is one of our top priorities, and we're glad to know that you and your team are enjoying using it.

The Dezrez Team

Bewertet mit 1 von 5 Sternen

Worst Software, worst company and worst support ever.

We've been using Dezrez One for about a decade. The software was extremely outdated and frequently crashed. Dezrez promised that their new software would be a cutting-edge, time-saving solution.
They promised a smooth transition from the old to the new system, but it was a nightmare with little assistance. We expected the new Rezi and ReziPM to make our lives easier after the migration, but we were duped. Although the design is modern, the software is still in beta and requires significant development to deliver on its promises. It is constantly crashing. The most basic features don't work, or you have to go through 20-30 steps to do something that any professional software would do automatically.

13. Dezember 2022
Bewertung ohne vorherige Einladung
Dezrez-Logo

Antwort von Dezrez

Hello

We are sorry to hear that our service did not match your expectations. We set a high standard for ourselves and would like to contact you directly. Please can you provide the best contact details for us to be able to do this, or alternatively please contact us via our direct telephone number 01792 610000 where a member of staff will be able to help.

The Dezrez Team

Bewertet mit 5 von 5 Sternen

Really pleased with the service

Really pleased with the service and support we have had from everyone at Dezrez. Kayleigh was very on the ball with help and always there when we needed her.

15. März 2022
Bewertung ohne vorherige Einladung
Dezrez-Logo

Antwort von Dezrez

Hi James, thank you so much for your review. We agree - Kayleigh is an excellent member of our team and will be really pleased to hear your feedback.

The Dezrez Team

Bewertet mit 5 von 5 Sternen

We have used Dezrez for many years and…

We have used Dezrez for many years and decided to upgrade to Rezi. The whole team have been extremely professional and helpful at every step of the way. The migration has been seamless, everyone has been really helpful and have guided us through the whole process and the training was brilliant. We are really happy! Thank you all!

7. Jänner 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great communication and personable service

We have just started our business after years in corporate estate agency and chose Dezrez for our CRM system. I have to say the service received so far from Kayleigh and John on the training has been excellent. We hope to work with you for years to come.

6. Jänner 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I've used Rezi for a number of years…

I've used Rezi for a number of years and when the time came to change jobs and setting up a new software, my first thought was Rezi. I have to say, this is my first time setting up an agency from 'scratch' and the entire onbording team have been excellent. Thank You for all your support :-)

25. Oktober 2021
Bewertung ohne vorherige Einladung
Dezrez-Logo

Antwort von Dezrez

Hi Rafike, thank you so much for this great review. We will feed back to our Rezi Teams who will be delighted to hear that all is going well. If there is anything else you need at all, please do not hesitate to get in touch.

Best regards,

The Dezrez Team

Bewertet mit 5 von 5 Sternen

Dez Rez support are always most…

Dez Rez support are always most helpful. Always friendly but professional. We are a small team here so important we are running at 100%. They soon have us back in action. Amirah especially seems to often be the one to help us out, she is fab!

16. September 2021
Bewertung ohne vorherige Einladung
Dezrez-Logo

Antwort von Dezrez

Hi Jess,

Its very nice of you to leave such a positive review. Thank you very much.

Have a great weekend!

The Dezrez Team

Bewertet mit 4 von 5 Sternen

Extremely helpful

Been using Dezrez for several years and we are now upgrading to their current software. Had an issue with Dezrez today but Amirah was extremely helpful and fixed the issue quickly. Very happy!

14. September 2021
Bewertung ohne vorherige Einladung
Dezrez-Logo

Antwort von Dezrez

Hello Buckey & Ward, thank you ever so much for your kind review. We are sorry yo hear of you issue, but pleased that Amirah was quickly on the case to assist. If you need anything further, please do not hesitate to get in touch.

Kind regards,

Your Dezrez Team.

Bewertet mit 5 von 5 Sternen

Really prompt and friendly service…

Really prompt and friendly service thank you

9. September 2021
Bewertung ohne vorherige Einladung
Dezrez-Logo

Antwort von Dezrez

Hi Victoria,

Thank you very much for this review. Feedback like this is always very much appreciated.

Thanks again,

Your Dezrez Team.

Bewertet mit 1 von 5 Sternen

worst property software on the market…

worst property software on the market and you will not enjoy the experience both for sales and letting.

you weren't able to fix the issue when i was paying you and I paid 1400 to leave. Please take note they listen allot but fix very little.

8. September 2021
Bewertung ohne vorherige Einladung
Dezrez-Logo

Antwort von Dezrez

Hi Dean,

I’m David, Head of Customer Services at Dezrez.

I was very saddened to read your review this afternoon. We have a high standard of customer care and I would personally like the opportunity to discuss this further with you.

If you would be kind enough to get in touch directly (01792 610000) I am more than happy to listen.

Thank you very much,

David.

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