Dh1 Bathrooms Bewertungen 10

Save yourself some time, frustration and money - organise it yourself.

We went with DH1 bathrooms due to their high reputation and reviews online. When meeting with their organising staff at first they were reassuring and professional up until we paid a £500 deposit.
There was no period between picking materials, to then receive samples of those materials to confirm your decision.
Throughout this process after this point we mainly liaised with Brian.
A “survey” was then undertook which was a payment of £2150- this was literally nothing more than a second set of bathroom measurements. We requested that the shower tray was to be flush to the floor as it was originally a large step up and we were reaffirmed that this was entirely possible. The “survey” failed to identify that the reason why the shower tray was raised was because the shower drain was directly align with a joist. This was only identified during fitting.
We then paid £2150 for delivery of materials which was done throughout one day by various couriers, no issue.
During bathroom fitting- Craig the fitter was fantastic and a perfectionist, offering us honest opinions about the materials selected and asking us for our personal preferences on some items. We can not rate him any higher.
As we had initially selected a vinyl flooring there was a requirement for a floor layer to attend, the floor layer laid vinyl on an unprepared floor- over exposed nail heads. This caused the vinyl to split on the surface, there was also no adhesive applied under the vinyl so it immediately started to lift. When fitting the Vinyl the floor layer had also caught the sink unit with his Stanley blade leaving damage to the unit. I informed Brian of all these issues and he suggested that it the same vinyl could be relaid and that replacement plinth for the damaged sink unit had a delivery time of 6 weeks. When the floor layer reattended I showed him the extent of the damage to the vinyl to which we agreed the floor needed to boarded out and new vinyl used for it to be laid. While I was contacting Brian over these issues he suggested that I contact the fitters myself, to which at this point I felt as if I was doing more leg work in organising than him.
We paid £1500 for completion.
The waste from the rip out of the bathroom was due to be collected within a week- it sat on our drive for 2 weeks. Brian said this was due to DH1 not being able to contact one of their regular waste removal contractors. This issue continued until I contacted DH1’s main office informing them of the issue and a different waste removal contractor was found for the next day.
The issue with the flooring still persisted. Brian had asked I discuss replacement vinyl with the floor layer. A replacement vinyl could not be agreed upon as those suggested were nothing remotely similar to what we had asked for. The floor layer said that I could find my own vinyl flooring regardless of cost. When I sent him the cost of some vinyl flooring that we liked he refused and said that it was too expensive.
At this point I called Brian and asked for a refund on the flooring and an update on delivery of a replacement plinth so that we can go our separate ways, he refunded us £140 for material cost and fitting. He also said that the delivery time on a replacement plinth was now 8 weeks and that he would send over an order acknowledgement for this- this we still haven’t received or have offered refund for the damaged plinth.

This bathroom cost us £6300 and it should be nowhere near that cost. We were told that bathroom would be complete in one week- it lasted 32 days and still didn’t get completed. If you use DH1 you may as well purchase the materials yourself, find reliable fitters and do all the organising yourself because it will save cost and frustration - you will end up doing all the organising of the fitting yourself and get strung along with inadequate communication and response when trying to resolve issues out of your hands, if your experience is anything like ours.

Very helpful from the beginning. Andy measured up we showed him what we wanted and he designed the whole thing with us . Date for fitting was arranged and Brian was only a phone call away. We are over the moon with the result .

This is the second bathroom we have had done by DH1 Bathrooms and again no problems . Andy came out to design it with us , booked the job in and Martin and the lads came on the day agreed . Job completed with no issues .

Happy with my bathroom. Found the company really easy to work with. Fitter Craig professional and hard worker. Would recommend.

How long have you got??? More to the point, unqualified bathroom fitters put not only me but my family in danger.

This is from a qualified electrician whom i had to get out to rectify the wiring in loft. WINN ELECTRICAL SERVICES.

Cables in ceiling are not protected and no earth sleeving, all connections at the light should be in an enclosure this is classed as a C2 ( potentially dangerous)
The light switch about the sink is also a C2 (potentially dangerous) you could switch the light off with wet hands from washing and get a shock
The light has now been rectified and the light switch has now been blanked off.

There was also the downstairs toilet which was of C2 danger zone as light switch was fitted ABOVE THE SINK.

The light cables were exposed, no sleeving on the earth cores and no enclosure on the wagon connections. This is classed as a C2 -potentinally dangerous.

They need to be taken off the trade list!! People's lives are putting in danger due to these incompetent workers.

Ive gone to press to warn other customers to get their electrics investigated. In total, Ive had to fork out over £500 in order to have the cables etc, done to British Standard.

Great company to have in .. very professional absolutely love the finished bathroom … thank you to Paul he has done a great job with the bathroom. Took 4 days .. old one out new one in …lovely lad …. Definitely recommend to anyone thank you

Really happy with my bathroom. Found the company really easy to work with, professional and actually did what they said they would do. Guys fitting bathroom were lovely. Would recommend.

Absaloutly excellent company, everyone was great, we loved the fact the owner of the company came out to see us and spend loads of time with us helping us design the bathroom and go through loads of different products and styles, the fitters were great and cleaned up everything after, we love our new bathroom,cant thank dh1 bathrooms enough!

It's worth mentioning first that the ranking is 10 from nearly everyone on Checkatrade, as I was encouraged to leave one. For me, it was "If you rate us a 10 on Checkatrade, we [the fitters] get an extra £50 bonus" I didn't feel too bad about it at the time - looked good, the floor was only mostly level but other than that it was nice.

Less than a year since I had the bathroom fitted, and I've already had multiple issues: the pipes connected to the towel rack are already fading away with their paint, the window trims have already broken off three times (two times the fitter has had to come back to re-seal them), the pipe from the sink has leaked, and the wastage pipe for the toilet has broken a second time, causing water to flood.

Independent engineers from my home insurance inspected my bathroom after the wastage pipe broke again, and confirmed the bathroom installation was not carried out correctly, pointing out other things I wouldn't have known such as how the toilet is glued in. Since then, I've had to have the waste pipe replaced entirely, and I have been advised there has been damage exposed by DH1 Bathrooms which shows a crack in my roof from how the original wastage pipe was handled.

For the £7000+ I paid, I expected a durable bathroom. I shouldn't have to be getting someone to re-fit my entire wastage pipe. I've been caused significant inconvenience, well before the first anniversary of my installation.