Digital Zakka Bewertungen 

106
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The package arrived quickly, the product was exactly as pictured, and the description was very accurate. Their customer service was also very friendly. I initially wanted to return it, and they immedi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great customer service.First product didn't work,contacted Digital Zakka followed their troubleshooting instructions still no go.They issued RMA mail label . Refund issued promptly. Wish all custo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A good experience with Digital Zakka. They had the lowest price for my item. The price was almost half of what others were charging. As my multimeter was coming from China, it took over 14 days to... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Scammy website and service. They accept cumulative coupons, then flag your order as dangerous and do not ship the product. I did receive a refund, but the service does not respond to further questions... Mehr ansehen

Unternehmensdetails

  1. Elektrofachmarkt

Vom Unternehmen geschrieben

Digital Zakka is an online shopping platform specializing in electronic products, with a strong focus on DIY electronics tools. Our warehouse is strategically located in China, enabling us to efficiently serve our primary markets in Europe and America. We are committed to offering a wide range of high-quality electronic components and gadgets to enthusiasts and professionals alike. Our goal is to empower our customers by providing the tools and resources they need to bring their innovative projects to life. At Digital Zakka, we pride ourselves on our extensive collection of electronic products, competitive prices, and our dedication to customer satisfaction. Join us on your next DIY project journey, and explore the endless possibilities that our products can offer.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

106 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(106)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I received my order really quickly

I received my order really quickly . The item I received was exactly the same as what I ordered.

5. April 2026
Digital Zakka-Logo

Antwort von Digital Zakka

Hi Marina,

Thank you so much for your kind feedback! 😊
We’re really glad to hear your order arrived quickly and that everything was exactly as expected.

We truly appreciate your support and hope to serve you again in the future!

Best regards,
Bo
Digital Zakka Team

Bewertet mit 4 von 5 Sternen

It was indeed my ordered..

It was indeed my ordered... Now it's time to charge the battery and see how it works.

12. Juni 2026
Digital Zakka-Logo

Antwort von Digital Zakka

Dear Peter,

Thank you for your update and for confirming the delivery 😊

We’re glad to hear you’ve received your order. Please go ahead and fully charge the battery before use for best performance. If you have any questions or encounter any issues while testing it, feel free to reach out to us anytime—we’re here to help.

We truly appreciate your support and hope the product works well for you 👍

Best regards,
Bo
Digital Zakka Team

Bewertet mit 4 von 5 Sternen

Delivery time was a bit long

Delivery time was a bit long, but acceptable, Overall, I'm happy with the price.

10. Juni 2026
Digital Zakka-Logo

Antwort von Digital Zakka

Hi Riley,

Thank you for your honest feedback! We’re glad to hear that you’re happy with the price, and we appreciate your patience regarding the delivery time. We’re always looking for ways to improve, and your comments help us do that.

We hope to serve you again soon!

Best regards,
Bo
Digital Zakka Team

Bewertet mit 5 von 5 Sternen

The package arrived quickly

The package arrived quickly, the product was exactly as pictured, and the description was very accurate. Their customer service was also very friendly. I initially wanted to return it, and they immediately gave me a return label, but I later realized I had made a mistake. So I contacted customer service for assistance, and they were very professional and responded promptly, so I cancelled the return. I will definitely shop here again in the future, thank you!

7. Juni 2026
Digital Zakka-Logo

Antwort von Digital Zakka

Hi Brianna,

Thank you for taking the time to leave us a review.

I'm glad everything arrived quickly and that the product matched your expectations. I'm also happy we were able to help when there was some confusion with the return request.

We really appreciate your support and look forward to serving you again in the future.

Thank you for shopping with Digital Zakka!

Best regards,
Bo
Digital Zakka

Bewertet mit 1 von 5 Sternen

Scammers selling fake goods

I've been searching for Sonoff S55 outdoor sockets and was disappointed that they aren't sold anymore. then i foud this Digital Zakka offering them. I've immediately ordered 2 of them just to see on delivery that they sockets have nothing to do with sonoff, it's just some cheap brand that works with tuya (different chip, different circuit board, different app). Yet when i've contacted them i was told that it's a product of the same factory just without the sonoff printing and if i don't want them i could send them back to a address in Germany. Since there was nothing mentioned about the seller covering the shipping costs i assume that would be up to me and it would pretty much cost as much as the goods themselves. Long sotry short, don't shop there if you don't want to get fake goods.
Since i wrote this review i can confirm that i've recieved a full refund, thank you for that.
I took the time and contacted Sonoff directly to celrify your calim that it's a sonoff product just without a logo. The answer from Sonoff is: "All SONOFF products are compatible with our official app, eWelink. If you are unable to pair the device with our app, it is not one of our products."
So please stop telling people that it is a sonoff product when it clearly isn't.

26. Mai 2026
Bewertung ohne vorherige Einladung
Digital Zakka-Logo

Antwort von Digital Zakka

Hi Jan,

I personally reviewed your order and investigated the case in detail. We would like to clarify the following for transparency:

The products you received are genuine SONOFF S55 smart plugs sourced through official manufacturing channels. SONOFF is a Chinese smart home brand, and the units are produced in its own factories.

The S55 has undergone hardware revisions over time. The units we shipped correspond to the current production version listed in our store. They use upgraded Wi-Fi chipsets and improved performance, while maintaining full compatibility with Google Home and Amazon Alexa as stated in the product description.

The “older version” mentioned appears to be based on a misunderstanding, as the item delivered matches the specifications shown in our listing, not legacy eWeLink-era versions.

Your order included two units at $17.99 each, with a 5% discount applied. While the customer paid $4.99 for shipping, we additionally covered the remaining international shipping and EU customs-related costs. After all adjustments, this order was fulfilled below standard margin.

For EU orders, returns are processed via our Germany return hub. Although the issue was not caused by us, we still approved a full refund as a one-time goodwill resolution.

We remain committed to providing authentic products, accurate listings, and fair customer support.

— Digital Zakka

Bewertet mit 5 von 5 Sternen

I was a little concerned about the

I was a little concerned about the
Security issues. I would have liked to have known about them before. I purchased a product instead of after. It would've been nice to know that there is going to be a hold rather than finding.Out about it on the back door

18. April 2025
Bewertet mit 1 von 5 Sternen

Scammy website and service

Scammy website and service. They accept cumulative coupons, then flag your order as dangerous and do not ship the product. I did receive a refund, but the service does not respond to further questions, such as if whether they do accept any coupon, or if I am looking at another waste of time and useless data sharing. Look elsewhere.

17. April 2025

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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