Dignipets Bewertungen 1 023

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We are so pleased that we chose Dignipet to help our beautiful golden girl Holly to pass peacefully & stressfree in the comfort of our home with us & Hazel our cocker present. The 1st phone call was h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I cannot express how grateful we are for your service. You treated our dog Casey and us with such care and compassion at what was a truly heartbreaking time. Georgia helped to make our heavy hearts... Mehr ansehen

Bewertet mit 5 von 5 Sternen

There was such kindness and consideration in the whole process, from arranging the appointment, to helping us understand what would happen, giving us lots of time to spend the last precious moments wi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I called Dignipets, when I had to make the decision about my lovely dog Storm. I was heartbroken but I new his time had come. The vet from Dignipets came, and I can only say how caring and professio... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Tierarzt
  2. Tierärztlicher Notdienst

Vom Unternehmen geschrieben

Veterinary in-home hospice and end of life care for pets. Our team of vets offers home euthanasia and hospice consultations. We are an independent veterinary practice with a team of mobile veterinary surgeons in the Midlands. We specialise in compassionate consultations for hospice care and dignified home euthanasia.


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4,9

Hervorragend

TrustScore 5 von 5

1023 Bewertungen

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Bewertet mit 5 von 5 Sternen

Care and comfort for all when most needed

Dignipets were amazing in helping us to say a final goodbye to our beloved dog. The vet in attendance took time to talk us through exactly what would happen and what to expect. Nothing was rushed, the vet gave us time alone with our dog and was very caring. Everything was geared up to ensure both Dottie and we were comfortable. You can do no more for a pet than to give them a great life and comfortable death. Dignipets ensured the latter. Thank you

31. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for trusting Dignipets to help you say a final farewell to your beloved dog Dottie - we're deeply honoured that Paula the vet's care helped provide a comfortable goodbye.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands

Bewertet mit 5 von 5 Sternen

I have nothing but praise…

I have nothing but praise for Dignipets and the vet who came to our house to put our cat to sleep.

The cat was in obvious pain and his condition would only have got worse. I can only wish that when I suffer someone like Kelly will come to put me to sleep.

Kelly was extraordinarily patient, sympathetic, and kind. She gave us all the time we needed to say our goodbyes, never rushing us for a moment. She explained everything gently and clearly, and the way she cared for our cat — and for us — was deeply comforting at one of the hardest moments we’ve faced.

Thank you Kelly

2. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for this beautiful praise and for trusting Kelly to help your cat.
We're deeply honoured that Kelly's patient, sympathetic, kind care, being gentle with both your cat and you, provided the peaceful experience you both deserved.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets Taunton.

Bewertet mit 5 von 5 Sternen

Outstanding service

Yesterday after comparison and reading many reviews, we used the services of Dignipets for euthanasia at home of our beloved dog Harvey.
From the minute Paula entered our home to leaving she was outstanding.she showed such compassion and care making what was such a traumatic situation into a personal and special one.
She explained to us what would happen throughout and left us with our beautiful boy at each stage.
After leaving, Paula took him straight to the crematorium and we received a call to confirm that he had been passed to them.
From my initial enquiry to the visit, communication was key via email and receiving a call from Paula when she was on her way.
I would without doubt recommend Dignipets to family and friends.
Thank you once again Paula and Dignipets.

30. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for choosing Dignipets and for trusting Paula to help your beloved dog Harvey yesterday - we're deeply honoured that Paula's outstanding compassion and care from the minute she entered to when she left, transformed such a traumatic situation into a personal and special one.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

Euthanasia at home …

I wanted to leave a review incase anyone is unsure whether to use Dignipets. I can honestly say they handled the whole process with such care and professionalism. This made a very sad situation as positive as could be. Peaceful, stress free and most importantly my nervous whippet was totally relaxed and crossed over rainbow bridge completely at ease. Thank you to Donna for handling this so wonderfully.

29. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for leaving this review, we're deeply honoured that Donna's wonderful handling of the whole process made a very sad situation as positive as could be, and most importantly that your beloved whippet was totally relaxed and crossed over rainbow bridge completely at ease in a peaceful, stress-free way.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport
Our thoughts are with you at this difficult time.
With deepest sympathy,
Dignipets Telford.

Bewertet mit 5 von 5 Sternen

DigniPets is definitely the way to go…

DigniPets is definitely the way to go when it is time for your pet to say goodbye. Silvie - the vet who came to our home - was absolutely outstanding she handled our schnauzer Griffin with such care and compassion and the support we received from her was invaluable. She allowed us the time to say goodbye - never rushing the process - and the way Griffin was managed medically helped him to pass away with dignity (not invasive) and calm knowing he was loved to the very end, in his armchair that he loved with familiar smells and those that loved him. Thank you Silvie for all you did for him and us.

29. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for trusting Silvia and Dignipets when it was time for your schnauzer Griffin to say goodbye - we're deeply honoured that Silvia's outstanding care, compassion, and invaluable support in handling Griffin allowed you unhurried time to say goodbye with dignity in his beloved armchair surrounded by those who loved him.
Your conviction that DigniPets is definitely the way to go means everything to us and will help other families know there's a peaceful alternative available.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

Fantastic empathy from Bruce .Lilly was…

Fantastic empathy from Bruce .Lilly was very dear to us and we wanted to do the best for her .She was 15 with lots of issues and we decided to PTS .We chose Dignipets after a recommendation from another service .We are so pleased we did .

22. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for trusting Bruce and Dignipets after being recommended by another service to help your very dear Lilly with her many issues - we're deeply honoured that Bruce's fantastic empathy allowed you to do the best for her, and we're so pleased you chose us.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets Leicester, Coventry and Derby.

Bewertet mit 5 von 5 Sternen

LOGAN

We had to make the very difficult decision to say goodbye to our 13 yr old Boxer Logan after a short illness. My Son had already registered ready for when the time had come as going to the Vets would be too stressful for Logan and for us! Katherine came out and was nothing but kind, Empathetic and patient and gave us the time we needed. It was so dignified and so lovely that we could say goodbye holding and kissing him in his own home. I have already given the details to 4 of my Friends when the time comes for them as we were so very impressed. Thank you for caring!

14. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for trusting Katherine when the time came to say goodbye to your beloved Boxer Logan after his short illness - we're deeply honoured that Katherine's kind, empathetic, and patient care gave you the unhurried time you needed to hold and kiss him in his own home, making it so dignified and lovely without the stress of going to the vets. Your decision to share our details with 4 of your friends shows how impressed you were, and we're grateful that your recommendation will help them when their time comes.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy and thanks for caring,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

Dignipets Made a Heartbreaking Time Gentle and Loving

Dignipets were incredibly supportive during one of the hardest times of our lives. Wendy’s quality-of-life assessment helped us understand how to keep our 21.5-year-old cat comfortable as she neared the end. When the time came, Alex provided an in-home euthanasia service with such calmness and sensitivity, creating a dignified and loving environment. We were able to hold our beautiful cat until she passed peacefully. I highly recommend Dignipets for their compassion and professionalism—thank you, Alex and Wendy, for making such a sad time feel safe and precious.

15. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for this beautiful recommendation, - we will pass on your very kind words to both Wendy and Alex, as they will a lot to both of them.
We're deeply grateful that Wendy's quality-of-life assessment helped you understand how to keep your beloved cat comfortable as she neared the end, and It was a privilege for Alex to be there when the time came, creating the dignified, safe environment where you could hold her and spend those precious final moments together in your own home.
Knowing that we provided the loving, calm experience you had hoped for—a truly dignified farewell for such a cherished family member who blessed your lives for over two decades—brings us immense comfort.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

Dignipets were outstanding for our beloved pet Lula

We contacted dignipets.the staff were very friendly.the vet that visited was very kind and caring.the vet katherine was outstanding.making us feel relaxed at this upsetting time.there was no rush .the communication was very clear.and she was vey empathetic.

3. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for this strong recommendation - we're deeply honoured that our sensitive, unhurried care ensured Lula passed peacefully and with dignity in the comfort of her own home.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

Saying goodbye

When we realised that our much loved Golden retriever Charlie was not going to recover. We were so relieved to know he could be euthanised at home with no fear or pain from being driven to our vets.
We contacted Dignipetts and Bruce came to our home very quickly.
Bruce was so kind and reassuring that we were making the right choice. He showed us patience to say our goodbyes and explained everything to us.
I would recommend Dignipets to any pet owner. Thank you Bruce x

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for trusting Bruce and Dignipets when you realized your much-loved Charlie was not going to recover - we're deeply honoured that Bruce could come quickly and spare Charlie the fear and pain of being driven to your vets, while showing you patience to say your goodbyes and providing kind reassurance that you were making the right choice with clear explanations throughout.
Your recommendation to any pet owner means everything to us and will help other families know there's compassionate support available during these heart breaking moments.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets Leicester, Coventry and Derby.

Bewertet mit 5 von 5 Sternen

A very gentle goodbye

We cannot thank DigniPets enough for the compassion and care shown to us today during such a heartbreaking time. From start to finish, the service was handled with dignity, kindness and professionalism.

Sylvia was absolutely exceptional. She took the time to explain everything clearly, never rushed us, and treated our cat with such tenderness and respect. Her calm, gentle manner brought us comfort when we needed it most, and it was clear how much she truly cares about animals and their families.

Saying goodbye to a beloved pet is one of the hardest things you can do, but DigniPets — and especially Sylvia — made the experience as peaceful and loving as it could possibly be. My cat was able to die without pain or suffering and in the comfort of her home with her mum & dad. We will be forever grateful.

19. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for these beautiful words about Sylvia's exceptional care during today's heart breaking goodbye - we're deeply honoured that from start to finish, her calm, gentle manner, combined with the tenderness and respect she showed your beloved cat, brought you comfort, and made the experience as peaceful and loving as possible, so she could spend her last moments in the comfort of home with her mum and dad.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy and gratitude for your trust,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

A very sad day made so much easier, thanks to the wonderful vet, Paula

Our elderly dog was really struggling and we knew his time had come. We called Dignipets who were very respectful and helpful, and arranged to visit that same day to put him to sleep. The vet, Paula, was incredibly helpful, explained everything clearly and asked us before taking each step in the process. Slinky had a bowl of his favourite food, fell asleep quickly after and died peacefully surrounded by his family. Paula was especially helpful with managing our other dog during the process, and helped him to say goodbye before taking Slinky away. The whole thing was so well-managed and made a very sad and difficult day so much easier. Thank you Paula; thank you Dignipets. We were so comforted to receive Slinky's pawprint and fur clippings after he was taken for cremation; this was a lovely touch and these will be treasured.

12. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for trusting Paula and Dignipets when your beloved dog Slinky was really struggling and you knew his time had come - we're deeply honoured that we could visit that same day, and that Slinky was able to enjoy his favourite food and fall asleep quickly, passing peacefully surrounded by his family. The care shown by Paula, shows exactly the compassionate care we believe provides comfort during these heart breaking moments. Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

Organised, respectful, empathetic and kind vets.

Amazing service. Not cheap but covered by pet insurance (at least with Petplan). Organised, respectful, empathetic and kind vets.

5. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for this wonderful review recognizing our organised, respectful, empathetic, and kind vets - we're honoured that you found our amazing service worth it.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

Kind and sympsthetic service.

The decision to free Bullet, our 15 year old Patterdale, from his decline, was the hardest ordeal.
Paula from Dignipets came to our home and made his journey a painless, peaceful one.
She was calm, reassuring and so kind to us all. She gave us time to grieve and say our goodbyes in a sympathetic manner. Thank you Dignipets.

5. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for trusting Paula to help your beloved Bullet .
We're deeply honoured that Paula's calm, reassuring, and kind presence made his journey painless and peaceful while giving you time to grieve and say your goodbyes in a sympathetic manner.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

At home end of life care

Alex came out to our home to put our beautiful dog Milly to sleep. We cant Thank Alex enough for making the whole experience as comfortable & with such sensitivity, utmost respect & empathy towards both our dog and us as a family . He took his time, and was really professional & empathic. It was a better experience than any vets . He was reassuring & even the added touch of placing a rose on top once she was respectfully wrapped up & placed in a bed . She was certainly treated with dignity & comfortably within her own home . We can’t thank Alex enough, he definitely showed so much passion in his job , and all respect to him in what he does and how he helps the animal & the family . We would give him 10/10 and recommend Dignipets to any pet owner that needs to make the heartbreaking decision of putting their beloved animal to sleep. It honestly was like how a human is treated at end of life through at a hospice . Definitely as the family at the heart & forefront of what they do . RIP our beautiful Milly x

12. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for these incredibly moving words about Alex's care for your beautiful dog Milly - we're deeply honoured that his sensitive, respectful, and empathetic approach with your family, combined with his professional manner and thoughtful touches like placing a rose on top after respectfully wrapping her in a bed, created a better experience than any vets and treated her with dignity in her own home.
Your recommendation means everything to us, and shows exactly the compassionate service that keeps families at the heart and forefront of what we do.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you remember your beautiful Milly.
With deepest sympathy,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

I had to make the heartbreaking…

I had to make the heartbreaking decision to say good night to my beautiful cat Frankie, over a couple of days I was in contact with reception staff and a veterinary nurse with regards my hard decision they were absolutely wonderful and listened to me and gave me comfort. Paula the vet who came out was absolutely wonderful she sat and talked to me about Frankie and made me feel supported she explained very step to me and didnt rush, she made sure I was also ok through the process. She was kind and gentle and gave me time to say good bye once he closed his eyes, she was always respectful to him and treated him with the utmost care even wrapping him in his blanket to make him comfortable for his final journey. I cannot praise Dignipets enough they certainly comforted us both and my cat was able to be at home in his familiar surroundings warm, comfortable and peaceful.

31. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for trusting our reception staff, veterinary nurse Wendy and Paula over those couple of days as you made the heart breaking decision to say goodbye to your beautiful cat Frankie - we're deeply grateful that everyone listened to you.
Paula's kind and gentle care, shows exactly the compassionate service we believe allows beloved companions to be at home in familiar surroundings, surrounded by those that love them.
Your high praise means everything to us and confirms that we were able to comfort you both during this difficult time.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

Alex was a very caring professional

Alex was a very caring professional, he showed empathy and explained every step. We were not rushed and the procedure went at our pace. Our little dog was very nervous at the vets, and so was more relaxed at home. We will miss her terribly she was a best friend to us all, but Alex supported us at this sad time ensuring Holly was cared about

12. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for trusting Alex to help your little dog Holly, who was a best friend to you all - we're deeply honoured that his caring, professional and empathetic approach allowed her to be relaxed at home.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

Choosing to say goodbye to our beloved…

Choosing to say goodbye to our beloved boy, Marley, was the most devastating decision we have ever faced. However, we are eternally grateful that we chose Dignipets, and thankful Alex was here to guide us through this moment

We chose the at home service because we wanted Marley to be comfortable in his bed and warm by the fire, surrounded by those who love him.

Alex was exceptional. He arrived with a deeply calm and reassuring presence, immediately putting us and Marley at ease. He was respectful of our space and took the time to explain every step clearly, ensuring we felt fully prepared.

The process itself was simply beautiful and peaceful. We were given plenty of time with Marley before, during, and after the procedure. There was absolutely no rushing, which allowed us to focus completely on showering him with love in his final moments. It was truly a peaceful journey for our sweet boy.

The dignity and care shown during the aftercare were incredibly touching. Alex carefully placed Marley on a soft bed with his favourite blanket and toy and added a beautiful white rose on top of him, a compassionate detail that ment the world to us.

Our other dog was present as we wished for him to also get to say goodbye, Alex was very mindful of him attentive and kind and even asked if he was able to fuss him.

We are also grateful to receive a card from Alex a few days later expressing his sympathy. This was very thoughtful, thankyou.

Thankyou Alex and Dignipets for honouring Marley and making the most painful day of our lives as gentle and loving as it could possibly be.
We highly recommend this compassionate service to any family facing this heartbreaking farewell and will use them again ourselves in the future.

29. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for these incredibly beautiful and detailed words about Alex's care for your beloved boy Marley - we're deeply honoured that choosing Dignipets and having Alex guide you through the most devastating decision you've ever faced allowed Marley to be comfortable in his bed, surrounded by love in a simply beautiful and peaceful process.
Alex's calm and reassuring presence, his respectful explanation of every step, the dignity shown in placing Marley on a soft bed with his favourite blanket and toy topped with a white rose, his mindfulness toward your other dog who was saying goodbye, and the thoughtful sympathy card all demonstrate exactly the gentle, loving care we believe honours precious companions like Marley.
Knowing that we made the most painful day of your lives as compassionate as it could possibly be, and that you highly recommend us and will use our service again in the future, means everything to us.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this heart breaking time.
With deepest sympathy,
Dignipets West Midlands.

Bewertet mit 5 von 5 Sternen

Our French Bulldog Harry



---

I can only praise the exceptional level of service provided by Alex.
In one of our darkest hours, he showed genuine compassion, empathy, and sympathy, guiding us through every step of the process with patience and clarity. He took the time to explain each stage of what would be done for our little boy, HARRY, ensuring we understood and felt supported throughout.

The care he provided was far more dignified than simply taking HARRY to our local vet. Alex went above and beyond—he even asked for some of Harry’s favourite toys so they could accompany him on his final journey. The moment he gently placed a white rose on Harry was both heartbreaking and profoundly touching.

Rest in peace, our little Harry.
You will be missed by everyone whose life you brightened.

9. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Thank you so much for these incredibly moving words about Alex's exceptional service for your French Bulldog Harry - we're deeply honoured that in one of your darkest hours, Alex could show genuine compassion, empathy, and sympathy while guiding you through every step with patience and clarity, ensuring you felt supported and understood throughout.

The thoughtful touches of favourite toys to accompany him on his final journey and gently placing a white rose on him demonstrate exactly the dignified care that goes far beyond a simple vet visit, creating those heart-breaking yet profoundly touching moments.
Harry clearly brightened so many lives, and we hope that knowing Alex could help him rest in peace with such exceptional care brings you comfort.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you and everyone whose life Harry touched continue to miss him.
With deepest sympathy,
Dignipets West Midlands .

Bewertet mit 1 von 5 Sternen

Appalling Service.

We thought we would use Dignitpets to put our poorly dog to sleep. We made the decision and called at 9am.

We were told that some vet (one of 3 possible) would call sometime between 12:00 and 20:00.

No estimate was given, just that a Vet would call "when we are next".

It was agonising, sitting with our terminally ill pet, waiting for a call. Bad enough when waiting for a delivery, (even DPD can give you an estimate and updates) but for the end of life of a beloved pet this is totally appalling service.

We couldn't wait any longer and cancelled at 4pm and visited a local vet for a very dignified end-of-life for our girl.

Avoid.

5. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Dignipets

Dear Mark,

Thank you for taking the time to share your feedback. We're truly sorry that your experience didn't meet expectations, and we understand how difficult it is when you're preparing to say goodbye to a beloved pet.

Looking back at your booking, we can see that our team explained the 12-8pm visit window during your call and confirmed this again by email. We know waiting is hard, especially during such an emotional time.

We genuinely wish we could have been there for you both. If there's anything we can do to support you, or if you'd like to discuss this further, please don't hesitate to reach out directly. You can call me on 07717 217414 or email nurse@dignipets.co.uk

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr