My initial order was late but Nikita emailed me (went into my junk mail) to inform me that the item was damaged on arrival their end and a new one will be coming out asap. Another week later I receive... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Speedy delivery and well packaged. The cream is reasonably priced too. Happy with the company I will use them again.
Unternehmen hat geantwortet
Pleased to receive my heat pads, you were very quick on delivery which is good so thank you
Love this new online platform. Makes it easy to navigate and find exactly what I’m looking for. The team was so helpful with my order and queries. Great initiative with their informative posts on inst... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Direct2Customer is a proud family-owned UK online retailer with over 10 years of experience in health, beauty, wellness, and personal care. Our mission is to make premium products accessible to everyone through competitive pricing, reliable service, and fast UK delivery. We carefully select trusted brands and quality products to help our customers look and feel their best, while providing a smooth and secure online shopping experience. With thousands of happy customers across the UK, we take pride in delivering excellent customer service, great value, and dependable next-day delivery options. At Direct2Customer, customer satisfaction is at the heart of everything we do.
Kontaktinformationen
83 , Pinner Road, HA6 1QN, Northwood, Vereinigtes Königreich
- 07852716809
- info@direct2customer.co.uk
- direct2customer.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service
Good experience
Team were really helpful and a wide selection of products! Would definitely recommend.

Antwort von Direct2customer
I will never buy again
I will never buy again
Overcharged me paid triple the price
Never again

Antwort von Direct2customer
Excellent from start to finish.
Excellent from start to finish.. communications on the day of collection and delivery were perfect. We would use again without hesitation.

Antwort von Direct2customer
Site easy to use a d free gift included…
Site easy to use a d free gift included in purchase win win all round

Antwort von Direct2customer
Received my order very quickly and…
Received my order very quickly and included several free samples.

Antwort von Direct2customer
Good priced products with fast
Good priced products with fast, safe postage and excellent communications throughout. Very impressed with whole service - thank you.

Antwort von Direct2customer
5* for customer service
My initial order was late but Nikita emailed me (went into my junk mail) to inform me that the item was damaged on arrival their end and a new one will be coming out asap. Another week later I received the item which had been damaged in transit to me. I sent pictures and Nikita kindly phoned me personally (on a weekend) again to apologise and organised a 2nd replacement which arrived in one piece. Despite the delay I would use this company again based not just on their reasonable pricing but customer service - a friendly, polite and personal service which is hard to find nowadays! It counts for a lot. Thanks Nikita.
Good customer service
Good customer service! My original parcel is got damaged in transit and the company is very quicker to sent the replacement and contacted me for the solution. I am very happy with this purchase and warmly recommend to everyone.
Excellent service all round
Really excellent value, prompt delivery and I also liked the fact that there was no plastic in the packaging. Very impressed. What more can you ask for.
Bioderma micellar water love this product
Bought Bioderma micellar water and it’s not the first time I’m purchasing it my skin loves it , as my skin is extra sensitive I have tried so many other products and it’s the only one was suitable for me. Also received few moisturising testers thank you so much for that I’d love them to try ❤️ Thank you again
Prompt Delivery and excellent customer…
Prompt Delivery and excellent customer service.
Very good service
Pleased to receive my heat pads, you were very quick on delivery which is good so thank you
Very quick delivery and great prices
Very quick delivery and great prices! Easy to use website, was able to talk to someone online to help with a product query via the chat function - great customer service, thank you!
Excellent service
Excellent service, good price and easy check out .
Great service!
Love this new online platform. Makes it easy to navigate and find exactly what I’m looking for. The team was so helpful with my order and queries. Great initiative with their informative posts on insta too! Thank you D2C, will recommend to friends and family!
Speedy and great!
A really fast, first class service!
Amazing customer service
Quick Delivery, and amazing Customer Service!! Better prices than other competitors
Easy company to deal with
Easy company to deal with, was my second time ordering from them. Good choice of products with a quick delivery! Thank you
Great Customer Service and quick…
Great Customer Service and quick delivery. I has some query on product and D2C was quick to respond and very prompt. Highly recommend.
This is the second time I've used this…
This is the second time I've used this company. Due to their superb pricing and very fast delivery, I highly recommend them!
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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