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Dishpatch Bewertungen 2 866

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered a fish dish from Paul Ainsworth. The instructions were clear and the monkfish portions were generous. The dishes came together very well and were absolutely lovely. The only negative with th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

You can only create such indulgent and amazing flavours and quality at home with Dishpatch. Every menu we have tried has been glorious. So much easier and better than travelling miles to sit in a nois... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had the Winner’s Table and the food was amazing, especially loved the lobster tail dish, which presented beautifully and tasted wonderful. The package was well wrapped and delivered correctly. Th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely stunning menu. The lobster tail starter was delicious and the beef main was probably the best I've had. Lovely chocolate tart dessert which wasn't too sweet but still indulgent.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferservice
  2. Lebensmittel-Lieferservice

Vom Unternehmen geschrieben

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

2866 Bewertungen

5 Sterne
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Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 5 von 5 Sternen

Five stars for the brilliant service…

Five stars for the brilliant service after reporting very poor DPD handling, which resulted in a broken & leaking dip container, plus some damage to the top of the main dish. Fortunately the Gnocchi main dish was not affected, & was delicious. The side salad, rocket leaves for which a dressing was supplied, was rather unimaginative, as was the bland focaccia, albeit intended for the dip which had almost all leaked into the delivery carton.

13. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Hi Wendy,

Thank you for getting in touch and our support team is always more than happy to help out should there ever be any issues.

Best Wishes,
Team Dishpatch

Bewertet mit 2 von 5 Sternen

Unreliable

The food from Dishpatch can be very good, but it is expensive, and so really is a special occasion thing. And that’s where my problems started.

Dispatch use DPD for delivery, and take no accountability for whether your order will arrive on time or not. I ordered 2x the Rick Stein Cornish Seafood feast as a family dinner for my wife’s birthday (£160 total). The idea was my teenage sons would be able to cook it up and we’d all enjoy together. Delivery was scheduled for the birthday day (a Saturday); on the morning of that day I got a confirmation email to say that delivery would be between 4.30 and 5.30pm. 5.30 came and went, and no sign of my delivery, no updates from either Dishpatch or DPD. Finally by installing the DPD app and digging around for my delivery I was able to find a message saying “Your delivery is delayed”. By this time it was already early evening, too late to get anything else for dinner. Dishpatch customer service have gone, DPD online chat is no help at all. So I was left scrabbling around the cupboards and freezer to find something to cook.

The next day, half of the order arrived. What happened to the rest remains a mystery. Dishpatch customer service response to this is to blame DPD, tell me not to eat the food that did arrive because it’s perishable, and offer me a refund and a £20 voucher. Great, so I don’t have to pay for food I can’t eat, and I have £20 that buys me nothing on Dishpatch so is useless.

To make it worse, a week later I still hadn’t received the refund, and had to chase Dishpatch to send it through.

So, if you’re OK to take your chances, Dishpatch might work for you. If you need certainty about delivery, don’t do it.

7. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Hi Michael,

Thank you for leaving us your review and we completely hear you on this. We never wish any of our customers to have such an experience and as mentioned in our conversation - Whilst we can not control DPD and the service they provide, we do hold them to the same standards that we hold ourselves here at Dishpatch and we're always more than happy to help however we can.

DPD delivery issues such as these are a rarity, though it's a shame that this had such an impact on your trust with us and we can only apologise further.

Best,
Team Dishpatch

Bewertet mit 5 von 5 Sternen

Did not disappoint!

Restaurant quality food, by famous chefs, in the comfort of your own home and worth every penny!

I would provide pictures if I could!

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Wonderful review Aissa, thank you so much!

Best Wishes,
Team Dishpatch

Bewertet mit 5 von 5 Sternen

Wonderful Valentine’s meal

Wonderful Valentine’s meal! We have a baby so it’s difficult for us to go out for dinner very often but this was a wonderful option to enjoy at home.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Thank you so much for your review Rosie and it's always great to bring that little bit of restaurant love to the home, especially with little ones.

Best Wishes,
Team Dishpatch

Bewertet mit 5 von 5 Sternen

Michel Roux valentine meal…

We ordered Michel Roux valentine meal which was excellent. All the ingredients were quality and the instructions were very easy to follow. Really enjoyed it and will definitely order again.

13. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

This is amazing to hear Karen, thank you for sharing your experience with us and we hope you dine with us again sometime soon.

All the best,
Team Dishpatch

Bewertet mit 4 von 5 Sternen

Lovely

A lovely experience!
Food VERY good
The Soup and bread starter with scallops was good but lacked a punch.The scallops had also broken up slightly on cooking.
The main of beef wellington, Pomme Anna with geeen beans and peppercorn sauce was wonderful. Sauce could have been a bit punchier.
The passion fruit dessert was a bit tart for my liking.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Thank you so much for your review and feedback (wish we knew your name) It's greatly appreciated.

All the best,
Team Dishpatch

Bewertet mit 3 von 5 Sternen

Disappointing

We have had two of Paul Ainsworth's meals at Dishpatch and were looking forward to this for Valentines day. The scollops for the starter was small and compared to the scollop starters for Rick Steins Lobster Thermidor or Richard Corrigan's Sugar Pit Pork nothing to write home about. But all in all fine. The main course was a huge let down. It could not in any form or fashion compared to Ainsworth's Shrimp Brown Butter Monkfish. The champagne sauce was underwhelming and did not elevate the dish over and above the ordinary. The Desert was good and maybe the best part of the meal. All in all, at the cost of £115 I would expect a lot more. As mentioned the Shrimp Brown Butter Monkfish meal for £20 less is worth £20 more than this meal.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Thank you for your review Espen and we greatly appreciate your feedback on this.

Best,
Team Dishpatch

Bewertet mit 3 von 5 Sternen

OK but too expensive

OK but too expensive
Food lovely but always one element disappointing.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

HI Sharron,

Thank you for your review and we're sorry to hear that you feel like the menu quality isn't reflected in the price point. We do always price our menus as reasonably as possible.

Best,
Team Dishpatch

Bewertet mit 5 von 5 Sternen

Superb at home valentine’s day meal

Delicious Paul Ainsworth menu arrived for valentine’s day. Very fresh fish and delicious sauces. Love the at home fine dining that Dishpatch gives us.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Thank you for taking the time to leave us your review Debbie and we're glad to hear that you've been enjoying your experience with us!

Best Wishes,
Team Dishpatch

Bewertet mit 5 von 5 Sternen

Restaurant quality

It was very nice, restaurant quality food to have in the comfort of your own home. Cooking was fairly straightforward and portions were generous.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Thank you for your review Phillip! We're glad to hear you enjoyed the portion size.

Best Wishes,
Team Dishpatch

Bewertet mit 5 von 5 Sternen

Best beef ever!

The Michel Roux beef Wellington was the best beef I've ever eaten in my life, alongside the deep savoury flavours from the peppercorn sauce was incredible. The portion size was generous and I felt full and happy. The saffron flavour from the soup was so tasty I couldn't believe I was eating something so complex in flavour like this at home.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

This is huge praise Haze! Thank you so so much for your review and we're so pleased that you enjoyed your Beef Wellington and we hope you dine with us again sometime soon!

Best Wishes,
Team Dishpatch

Bewertet mit 5 von 5 Sternen

Totally delicious.

It was a very easy meal to assemble, with good cooking instructions. We could drink cocktails and enjoy the delicious starter whilst the main cooked and not worry about having to cook a meal for ourself which was such a treat and made for a very easy date night without lots of faff. It was all delicious and perfect portion size.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Thank you so much for your review Tom and it's great to hear that you thoroughly enjoyed your experience with us!

Best Wishes,
Team Dishpatch

Bewertet mit 3 von 5 Sternen

Tasty but missing elements

The food was good quality and tasted lovely however one of the main elements was missing so cannot give any more than 3 stars.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Thank you for leaving us a review Philip and we're so sorry to hear about this! If you haven't already been in touch with our support team regarding this, please by all means do, as they'd be more than happy to help with this.

Best,
Michael

Bewertet mit 5 von 5 Sternen

A great treat for Valentines evening-…

A great treat for Valentines evening- all very straightforward and tasted wonderful.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

This is amazing to hear MamaG, thank you so much for sharing your experience with us.

All the best,
Team Dishpatch

Bewertet mit 5 von 5 Sternen

As close to the full restaurant…

As close to the full restaurant experience as you can get at home

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

This is a massive compliment Susan, thank you so much!

Best Wishes,
Team Dishpatch

Bewertet mit 5 von 5 Sternen

Sabrina's Fragrant Middle Eastern Poussin

We have had Sabrina's food before from Dispatch and as this was a different meal I wanted it for our stay at home valentines. The food was amazing quality and simple to cook. The balance in flavours was sensational, with richness balanced by a light salad. I could not recommend Sabrina's food on dispatch more.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Thank you for your review Neil and we hope you get to dine with us again sometime soon!

Best Wishes,
Team Dishpatch

Bewertet mit 5 von 5 Sternen

We tried the Champagne Monkfish…

We tried the Champagne Monkfish Celebration by Paul Ainsworth and the whole meal was excellent from starter to sweet. There was just the right amount of 'hands on' preparation/cooking.

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

Thank you for your review Peter!
We do always try to strike the right balance of preparation and enjoyment with our menus so we're glad to hear this.

All the best,
Team Dishpatch

Bewertet mit 5 von 5 Sternen

Highly recommend - full of flavours and worth every penny.

Perfectly designed, full of flavour, delivered on time and with all items in excellent condition. Instructions were super easy to follow - made me look like a Michelin chef!! Husband is the biggest critic and has a Caribbean heritage - so we went for Andi Oliver’s Caribbean Coconut Shrimp - he absolutely loved it. A wonderful way to celebrate Valentine’s Day without all the commercial overkill at home and at a price point that matched the quality. Thank you!!

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Dishpatch

This is an amazing review Alison! Thank you so much for sharing your experience with us and we're glad to hear you thoroughly enjoyed your menu.

All the best,
Team Dishpatch

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