A member of my family was diagnosed with ADHD through DD but has been struggling since to obtain medication through the shared-care system to her detriment. She is extremely unwell at the moment s... Mehr ansehen
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Das sagen Bewerter
Not great to be honest , I’ve been using this company on and off for a couple of years . The administration leaves a lot to be desired, I’ve never seen the same psych twice , I suspect they don’t ha... Mehr ansehen
Really recommend Diverse Diagnostics! All the staff have always been really helpful and friendly. Any issues I've had have been dealt with quickly and they are always very quick to get back to m... Mehr ansehen
Unternehmen hat geantwortet
Cara was exceptional. She gave me a clear and thorough explanation of the process and was able to provide me with answers to every question I asked. On a personal note, her tone and manner made the w... Mehr ansehen
Unternehmen hat geantwortet
4,7
Hervorragend
454 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Rebekka was fantastic,actually listened…
Rebekeh was fantastic, actually listened to what I had to say, it wasn’t easy to make this call waited years and felt understood for the first time in a long time .
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear Rebekah took the time to listen and helped you feel understood, especially after waiting so long to make that first call.
It’s encouraging to know her compassionate approach made such a positive difference. We’ll be sure to share your kind feedback with Rebekah and the wider team.
The entire experience with Diverse…
The entire experience with Diverse Diagnostics has been amazing. I have found them to be patient, caring, professional and super efficient. Thank you.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for your kind feedback. We’re glad to hear you found your experience with our team to be patient, caring, professional and efficient throughout.
It’s encouraging to know we were able to provide the support you needed, and we appreciate you taking the time to share your experience.
Very happy with Diverse Diagnostics
Very happy with Diverse Diagnostics. From first contact to my diagnosis of ADHD I’ve had a very pleasant experience. Response time is excellent and staff are very helpful, especially Caitlyn Aitkin. Many thanks.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear you’ve had a positive journey with us from your initial enquiry through to your ADHD diagnosis, and that our team’s communication and support have met your expectations.
It’s especially encouraging to know Caitlyn made a positive difference to your experience. We’ll be sure to share your kind feedback with her and the wider team.
Beyond poor service
Really poor service,not really interested in anything else but getting money from you. Appointments getting getting cancelled and now I hear nothing from them. Stay well clear of this place. Young girls reading off a script from a screen,then trying to relate to what you’re saying. Thousands of pounds wasted
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has left you feeling disappointed, particularly regarding appointment scheduling and communication.
We are committed to providing patient-centred care and take concerns like yours seriously. If you are willing to discuss your experience further, please contact our team directly so we can review what happened and address your concerns.
Excellent Experience Throughout Our ADHD Journey
We have had an excellent experience with Diverse Diagnostics throughout our child’s ADHD assessment and medication journey. Every member of the team has been kind, professional and supportive, and communication has been clear and prompt from the very beginning.
It’s clear that they genuinely care about the children and families they support. We are incredibly grateful for the service we’ve received and would highly recommend Diverse Diagnostics to any family seeking an ADHD assessment or ongoing care.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear your family has felt supported throughout your child’s assessment and medication journey, and that our team’s communication and care have made a positive difference.
It’s especially encouraging to know you felt our team genuinely cared for both your child and your family. We appreciate your recommendation and your trust in our team.
Very quick and helpful
Very quick and helpful! Brianna supported our very quick turnaround request which we are very grateful for.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to share your feedback. We’re glad to hear Brianna was able to support your request and help achieve the quick turnaround you needed.
It’s encouraging to know her prompt and helpful approach made a positive difference to your experience. We’ll be sure to pass your kind comments on to Brianna.
Great had a lovely experience
Great had a lovely experience
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for your kind feedback. We’re glad to hear you had a positive experience with our team and that your journey with us was a good one.
We appreciate you taking the time to share your review and thank you for choosing Diverse Diagnostics.
Caring
Amy was thoughtful and informative throughout -- she took the time to properly explain the options and answered my questions clearly. Really helpful, thank you!
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for sharing your feedback. We’re glad to hear Amy took the time to explain your options clearly and answered your questions in a thoughtful and informative way.
It’s encouraging to know you felt well supported throughout the conversation. We’ll be sure to pass your kind comments on to Amy.
Lovely call handler very attentive
Lovely call handler very attentive
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to leave your feedback. We’re glad to hear you found our call handler attentive and that your experience was a positive one.
Providing a supportive and welcoming service from the first point of contact is important to us, and we appreciate you sharing your experience.
Really good made to feel relaxed all…
Really good made to feel relaxed all through conversation
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for sharing your feedback. We’re glad to hear you felt relaxed throughout your conversation and that our team helped create a comfortable and supportive experience.
Providing clear, compassionate care is important to us, and we appreciate you taking the time to leave your review.
Great Experience so far- Excellent Team
I have found all communication with Diverse Diagnostics to be positive so far. From initial appointment to diagnosis and ongoing support for medication initiation. Always getting back to me within a reasonable time and they do what they can to answer my questions or find a solution for me. Although, I imagine, they are a very big company, they always make the communication feel personal and are authentically kind and understanding that this is a challenging time for those coming to term with a recent diagnosis. Their staff all seem very well trained and mostly appear to have lived experience which is profoundly helpful and reassuring.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to share such thoughtful feedback. We’re glad to hear you’ve felt supported throughout your journey, from your initial appointment and diagnosis through to medication initiation, and that our team has been able to provide timely, personal communication along the way.
It’s especially encouraging to know our approach has helped you feel understood during what can be a challenging time. We appreciate your kind comments about our team and the care you’ve received.
Very patient
Very patient, professional, polite and understanding.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for sharing your feedback. We’re pleased to hear you found our team patient, professional, polite and understanding throughout your experience.
Providing supportive, respectful care is important to us, and we appreciate you taking the time to leave your review.
Staff are very helpful
I spoke to Amy Duncan on the phone and she was extremely helpful when it came to booking an appointment and understanding my needs as a person with ADHD.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to leave your feedback. We’re glad to hear Amy Duncan provided helpful support during the booking process and took the time to understand your individual needs.
It’s encouraging to know you felt listened to and supported from your very first interaction with our team. We’ll be sure to share your kind comments with Amy.
Excellent telephone call this morning
Excellent telephone call this morning. The staff are friendly, very helpful and understanding. I left the call very much at ease with myself.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for your kind feedback. We’re glad to hear our team made you feel comfortable and supported during your telephone call, and that you came away feeling more at ease.
It’s encouraging to know you found our staff friendly, helpful and understanding. We appreciate you taking the time to share your experience.
Had a pre assessment call with Robyn…
Had a pre assessment call with Robyn and was handled with an amazing amount of care from start to finish. Really clear and concise regarding the process for the rest of the assessment journey and put me at ease straight away.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Robyn’s caring approach helped put you at ease and that she provided clear guidance about what to expect throughout the assessment process.
It’s encouraging to know your pre-assessment call left you feeling informed and supported. We’ll be sure to pass your kind feedback on to Robyn and the wider team.
Made a free consultation and was very pleased.
Made a free consultation and spoke to Amy during that time. She was very polite and professional.
After my conversation Amy helped me with my booking and talked me trough it all.
Very helpful and feel a lot better after our chat. Thank you for all your help.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to share your feedback. We’re glad to hear Amy’s professional and supportive approach helped you feel more at ease, and that she guided you clearly through the booking process.
It’s encouraging to know your consultation left you feeling more confident about your next steps. We’ll be sure to share your kind comments with Amy and the wider team.
Chloe was brilliant to talk to
Chloe was brilliant to talk to. Explained everything about the process and assessment. Very helpful and understanding.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to share your feedback. We’re glad to hear Chloe helped you feel supported and that she explained the assessment process clearly.
It’s encouraging to know her understanding and helpful approach made a positive difference to your experience. We’ll be sure to share your kind comments with Chloe.
Team Communications
Sophie was so prompt and accommodating to my requests. The client care makes managing my ADHD so much easier!
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to share your feedback. We’re glad to hear Sophie was able to respond promptly and accommodate your requests.
It’s encouraging to know our client care has helped make managing your ADHD a little easier. We’ll be sure to share your kind comments with Sophie and the wider team.
Very good experience with Pete Downer…
Very good experience with Pete Downer (Clinical Nurse Specialist)
He always makes me feel at ease chatting to him , he’s genuinely interested in how I’ve been doing and offers great support and encouragement. I leave our calls feeling upbeat moving forward.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear Pete Downer’s supportive and encouraging approach has helped you feel at ease during your appointments.
It’s encouraging to know you leave your consultations feeling positive and supported, and we’ll be sure to share your kind feedback with Pete.
Positive Experience
Each step leading up to the assessment was clear. The Diverse Diagnostics team was helpful and answered any questions I had within a reasonable amount of time. I appreciated all the information (including timelines) I received ahead of the assessment, so I knew what to expect.
After the assessment, I also received a good amount of support. Every staff member I communicated with demonstrated courteousness, professionalism, and empathy.
Overall, I had a positive experience and I'm grateful to the Diverse Diagnostics team.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear you felt well informed throughout the process and that the information and timelines provided helped you know what to expect.
It’s encouraging to know you felt supported both before and after your assessment, and that our team’s professionalism, empathy and communication made a positive difference. We appreciate your kind feedback.
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