Diversediagnostics Bewertungen 

454
•
TrustScore 4.5 von 5

4,7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A member of my family was diagnosed with ADHD through DD but has been struggling since to obtain medication through the shared-care system to her detriment. She is extremely unwell at the moment s... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Not great to be honest , I’ve been using this company on and off for a couple of years . The administration leaves a lot to be desired, I’ve never seen the same psych twice , I suspect they don’t ha... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really recommend Diverse Diagnostics! All the staff have always been really helpful and friendly. Any issues I've had have been dealt with quickly and they are always very quick to get back to m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Cara was exceptional. She gave me a clear and thorough explanation of the process and was able to provide me with answers to every question I asked. On a personal note, her tone and manner made the w... Mehr ansehen

Unternehmen hat geantwortet


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4,7

Hervorragend

TrustScore 4.5 von 5

454 Bewertungen

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4,7

Alle Bewertungen

(454)

290 Bewertungen in den letzten 12 Monaten

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Bewertet mit 4 von 5 Sternen

Response to email good and ordering…

Response to email good and ordering prescriptions straight forward.
Hayley is an outstanding clinician.
I was less impressed with the psychiatrist we saw at the beginning and Lawrence really did not enjoy talking with him. He did not involve lawrence in the discussions. He’s a report was brief and Inaccurate in places. We felt he had not thoroughly listened to us.

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Diversediagnostics

Thank you for taking the time to share your feedback. We’re pleased to hear that communication and prescription management have been straightforward, and that Hayley’s support and clinical care have had a positive impact on your experience.
We also appreciate your comments regarding the initial assessment. We’re sorry to hear that you and Lawrence felt the assessment and report did not fully reflect your experience. As part of our assessment process, clinicians gather information from both the individual and their parents or carers where appropriate, as understanding a person's developmental history is an important element of a comprehensive assessment. However, we recognise how important it is that everyone involved feels listened to, understood and included throughout the process. Feedback such as yours helps us continue to review and improve the care we provide. If you would like to discuss your concerns further, please contact our team directly.

Bewertet mit 5 von 5 Sternen

Excellent from the word go!

From the initial free consultation and throughout the whole process, every member of staff i came across were so friendly, helpful, knowledgeable and made the whole process so simple for myself and my daughter. Although we were seeking a private diagnosis, the focus was on doing what was best for my daughter and not the clinic "money grabbing" like the common perception of private practice. This was a big deal for my daughter at age 10 but she actually came out of her appointments feeling happy! Could not recommend Diverse Diagnostics enough!

28. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Diversediagnostics

Thank you for sharing your experience. We’re glad to hear the process felt clear, supportive and centred on what was best for your daughter throughout.

It’s encouraging to know our team helped make such an important assessment feel manageable for both of you, and that your daughter felt comfortable and positive after her appointments.

Bewertet mit 5 von 5 Sternen

Dear Diverse Diagnostics Team,

Dear Diverse Diagnostics Team,

I wanted to take a moment to express my sincere gratitude for the continued support you have shown me since my ASD diagnosis. Navigating services has been incredibly challenging, and your kindness, patience, and guidance have made a profound difference.

Dr Imran and every member of the team have shown a level of compassion and understanding that truly brought tears to my eyes. Your willingness to help, to listen, and to stand with me through each step has been nothing short of life‑changing.

I am deeply grateful and in awe of the consistent care and humanity you show in your work. Thank you for seeing me, supporting me, and making a difficult journey feel less overwhelming.

With heartfelt appreciation,

Deborah.

27. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Diversediagnostics

Thank you, Deborah, for taking the time to share such thoughtful feedback. We’re glad to hear that the support you received following your ASD diagnosis has helped make a challenging journey feel more manageable, and that Dr Imran and the wider team were able to provide the compassion and understanding you needed.

It’s encouraging to know you felt listened to, supported and cared for throughout the process. We wish you all the very best moving forward.

Bewertet mit 5 von 5 Sternen

Good customer service

Deianira was very helpful when I had questions about the process and forms. It’s been a helpful experience overall selecting the relevant option to go for and understanding what’s involved.

27. Mai 2026
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Antwort von Diversediagnostics

Thank you for your feedback. We’re glad to hear Deianira was able to provide clear guidance and support with the forms and assessment process, helping you understand the options available and what to expect.

It’s encouraging to know the experience has been helpful and informative so far.

Bewertet mit 5 von 5 Sternen

I’ve had my last two medication review…

I’ve had my last two medication review appointments with Pete Downer and they’ve been really helpful. As someone who really understands ADHD from personal experience, his advice feels very relatable and easy to apply. I thought I was stuck with the side effects of my medications, but it’s been reassuring to learn there are ways to manage things better when someone genuinely wants to help. I really appreciate his support and would definitely recommend him.

27. Mai 2026
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Antwort von Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Pete’s support and guidance have been helpful, particularly in finding practical ways to manage medication side effects and make treatment work better for you.

It’s encouraging to know his personal insight and clinical approach helped you feel understood and supported during your reviews.

Bewertet mit 5 von 5 Sternen

Excellent service

Diverse Diagnostics supported my daughter right up until her ongoing care was transferred to the NHS, and throughout the whole process we found them excellent.

All the staff were helpful, friendly and professional, and they were always very responsive to any email queries we had. The appointment system worked smoothly, and it was reassuring to see the thorough checks and assessments carried out before medication was commenced, which demonstrated a very high level of professionalism and care.

I would not hesitate to recommend Diverse Diagnostics to others.

26. Mai 2026
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Antwort von Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear your daughter felt well supported throughout her care journey and that the transition to NHS services was smooth.

It’s encouraging to know our team’s communication, professionalism and thorough approach to assessment and medication monitoring helped provide reassurance throughout the process.

Bewertet mit 5 von 5 Sternen

Great service from Diverse Diagnostics

Great service from Diverse Diagnostics. Communication and response times were excellent throughout, and Cara was brilliant with me recently — really helpful, professional and reassuring. All staff I dealt with were friendly and supportive. Would definitely recommend.

25. Mai 2026
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Antwort von Diversediagnostics

Thank you for your feedback. We’re glad to hear the communication and support from our team were consistent throughout your experience, and that Cara was able to provide reassuring and professional support when needed.

Bewertet mit 5 von 5 Sternen

Staff are sooooo kind!

I have been in and out of different mental health services for almost 15 years now, for the first time I feel like I am being listened to! I am feeling very excited for my future and I owe a lot of that to the kindness of the staff at Diverse Diagnostics :)

12. Mai 2026
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Antwort von Diversediagnostics

Thank you for sharing your experience. We’re glad to hear you’ve felt listened to and supported by our team, particularly after such a long journey through different services.

It’s encouraging to know you’re feeling more hopeful about the future, and that the care and kindness shown by our staff have made a positive difference.

Bewertet mit 5 von 5 Sternen

Rebekah was brilliant

Rebekah was brilliant. Very knowledgeable and knew the right questions to ask. I didn’t feel any distress when talking about difficult times during my life and felt listened to.

21. Mai 2026
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Antwort von Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah helped you feel listened to and supported, particularly when discussing more difficult experiences, and that her approach made the conversation feel comfortable and constructive.

Bewertet mit 5 von 5 Sternen

Highly recommended!

Rebekah was brilliant at listening and empathising whilst I was speaking, she explained very clearly a breakdown of the stages of assessment. Lovely speaking with her and I look forward to working with diverse diagnostics to understand myself better ❤️

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah made you feel listened to and supported, and that the assessment process was explained clearly and thoughtfully.

It’s encouraging to know you feel positive about moving forward and gaining a better understanding of yourself through the process.

Bewertet mit 5 von 5 Sternen

I had a consultation with Rebeka and…

I had a consultation with Rebeka and she was very understanding of my situation and advised me in the right direction! I was happy to speak very happy to speak with her and I felt heard by a really nice person

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Diversediagnostics

Thank you for your feedback. We’re glad to hear Rebekah made you feel listened to and supported, and that the consultation helped provide clear guidance for your next steps.

Bewertet mit 5 von 5 Sternen

The staff at Diverse Diagnostics are so…

The staff at Diverse Diagnostics are so helpful and accommodating. They really do make the process very seamless. Definitely recommend!

11. Mai 2026
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Antwort von Diversediagnostics

Thank you for your feedback. We’re glad to hear our team has been helpful and accommodating, and that the process felt smooth and well supported throughout.

Bewertet mit 5 von 5 Sternen

The whole process was very…

The whole process was very straightforward, and everyone was very easy to talk to. Most importantly my daughter felt included with the process and felt comfortable speaking with them. They were patient with her and answered her questions in a way she could understand. We had explored lots of different avenues to get the answers we needed and we finally felt like someone understood and listened.

12. Mai 2026
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Antwort von Diversediagnostics

Thank you for sharing your experience. We’re glad to hear your daughter felt comfortable, listened to and included throughout the process, and that our team were able to communicate with her in a supportive and accessible way.

It’s encouraging to know you felt heard after what sounds like a long journey to find answers and support.

Bewertet mit 5 von 5 Sternen

Excellent and kind staff!

Throughout each step of the entire process of having my interviews, receiving a diagnosis and being given a prescription, the staff had been excellent in all ways. They were extremely patient and considerate, consistently answered all of my questions and concerns in detail, and overall did a great job at giving a thorough overview and explanations of each step whenever I was confused. They made what at first seemed like a daunting task, significantly easier to follow and deal with. The staff have been and continue to be a pleasure to work with and it is clear to see the effort and care they put in to give the best experience possible! I can’t recommend enough! I would also like to extend my heartfelt thanks to any staff that may read this, thanks for doing what you do <3

7. Mai 2026
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Antwort von Diversediagnostics

Thank you for your thoughtful feedback. We’re glad to hear our team helped make the process feel clearer and more manageable, and that you felt supported and listened to throughout each stage of care.

It’s encouraging to know the patience, communication and professionalism of our staff had a positive impact on your experience.

Bewertet mit 5 von 5 Sternen

I used diverse diagnostics for my daughters adhd diagnosis

I used diverse diagnostics for my daughter’s adhd assessment. The admin team were very helpful and prompt at getting us an appt with dr Basra who was lovely.
Her diagnosis took 4 weeks from start to finish.
Medication reviews are always very good and they send detailed letters of updates to gp and myself.
I’d recommend diverse diagnostics to anyone looking for help with neurodiverse diagnostics. In fact I regularly recommend them on Facebook when I see posts from parents needing help with their children. I’d no problem getting my daughter on the camhs waiting list after diagnosis and I’m lucky to have a go that does shared care so we only pay for reviews and not meds as well.

I’d advise people thinking about going diverse diagnostics to ask go if they facilitate shared care before booking so you know exactly what the costs will be.

6. April 2026
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Antwort von Diversediagnostics

Thank you for taking the time to share your experience. We’re glad to hear your daughter’s assessment and ongoing reviews have been well supported, and that Dr Basra and our admin team helped make the process smooth and timely.

We also appreciate your balanced comments regarding shared care arrangements and costs, as this can vary between GP practices and is an important consideration for families exploring private care.

Bewertet mit 5 von 5 Sternen

Rebekah did a good job

Rebekah was very nice and polite. She responded quickly to my emails. She let me know some feedback, without making any absolute assertions, about what I was saying which is good. I thought I might not get any feedback at all today because it is early in process but it is good to get some and not have to wait. It has been made clear to me a lot of times that I can contact at any time with any questions which is good.

4. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Diversediagnostics

Thank you for sharing your experience. We’re glad to hear Rebekah’s communication was helpful and responsive, and that you felt supported and informed early in the process without feeling pressured or rushed.

Bewertet mit 5 von 5 Sternen

Absolutely Amazing Team & Service

At 46 I have been struggling for many years or as long as I can remember. Never perused anything as I thought I was just different, and always had to work harder to achieve things than others. Working in a very senior role in the NHS things were becoming more challenging and I found myself unable to mask like previous and sadly found myself burning out, due to the personal cost of overworking, over preparing things just got too much. I attended my GP and took sometime of work for the first time in over 20 years. I asked my GP to refer to local MH services for an ADHD assessment of which he was reluctant to do. Eventually he agreed but I was declined and advised that I should attend my Local OH services (still not clear why as they are not a diagnostic service) at this point I felt lost and let down and very unsupported. I done some research into private assessments which was a minefield. Came across Diverse Diagnostics and I’m so glad I did. From the user friendly website to the excellent service at free 15 min pre screening consultation all the way though to the assessment with Dr Alan Cross and medication appointment with Kelly Warnock. Both of these staff were and have been amazing. I was very nervous because of my age and my profession. I had so many thoughts and feelings about how I would be perceived, and I had no reason too. Dr Cross was honestly amazing, kind, supportive and understanding. At the end when the diagnosis was given I felt so validated, emotional and Dr Cross was so good at making me feel better. I received my report at the two week mark which was helpful and easy to read and understand. My medication appointment with Nurse Kelly Warnock was equally supportive and understanding. There was no sense of pushing down one Particular route and very informative and supportive. We agreed on the best course of medication to take and I received my medication very fast 3 days later.
I honestly couldn’t fault this company and any of the staff that work there, even anytime
I called for advice or updates they were all so amazing. My next battle will be to get my GP to take over shared care which I’m not looking forward too! To anyone who is considering assessment please seriously consider this company as you will not regret it! Absolutely Amazing team and service

3. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Diversediagnostics

Thank you for taking the time to share such a detailed account of your experience. We’re glad to hear you felt supported and understood throughout your assessment and treatment journey, particularly by Dr Alan Cross and Kelly Warnock, and that the process provided clarity and validation at an important time for you.

We recognise how significant this step can be, especially later in life and whilst balancing professional pressures, and it’s encouraging to know our team helped you feel at ease throughout. We wish you all the best with the next stage of your care.

Bewertet mit 5 von 5 Sternen

Very friendly and helpful staff

Very friendly and helpful staff. Made the process very straightforward.

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Diversediagnostics

Thank you for your feedback. We’re glad to hear our team made the process feel straightforward and that you found everyone helpful and approachable throughout.

Bewertet mit 5 von 5 Sternen

Very friendly and explain everything…

Very friendly and explain everything and the process very clearly leaving no question’s unanswered.

29. April 2026
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Antwort von Diversediagnostics

Thank you for your feedback. We’re glad to hear you found our team friendly and that the process was explained clearly and thoroughly throughout your experience.

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