Doctor Care Anywhere Bewertungen 

1 202
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Video call was good quality, which makes communication a lot easier. The doctor was a good listener (always important) and very sympathetic. He was also very thorough with his tests for variou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

GP was thorough, listened to my issues and extremely professional. Would definately recomment this service and will use again. Thank you.

Bewertet mit 1 von 5 Sternen

Not fit for purpose. Tried to enrol via our company account but couldn't even process my address details, judging by the reviews ive probably saved myself a lot of hassle. Their CQC Overall rating is... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

For the first time in a long time I felt listened to and understood. The clinician, Dr Wilkings, was excellent; supportive and helpful, and made suggestions moving forward. Consultation notes were for... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Allgemeinmediziner
  2. Online-Apotheke

Vom Unternehmen geschrieben

At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

1202 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(1 202)

194 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent Advice without the Wait

Being able to get an appointment last minute in the evening was so great. The doctor I spoke to was really reassuring and understood my concern and was able to advise me and put my mind at ease.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hi Nicky,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Doctor Care anywhere is invaluable and…

Doctor Care anywhere is invaluable and unmatched. Immediate access to specialists and GP's when you need it, without waiting and from your home. The app is very easy to use. Video calls are flawless. Very quick notes and referrals. I could not speak more highly of the service and the GP's I've spoken to.

29. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Thank you for your wonderful feedback, Mark! We're delighted to hear that you’ve had such a positive experience using our service. It’s great to know that our platform, video consultations, and referral process have helped make accessing care simple and stress-free. Your kind words mean a lot to our team.

Best regards,
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

The Dr was knowledgeable kind caring…

The Dr was knowledgeable kind caring and listened , he gave me excellent advice discussed my blood results and suggested what I should look at going forward.
Sadly this is not what you get from your NHS Dr.

15. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hi Kathleen,

Thank you so much for your kind words and for sharing your experience. We’re really glad to hear that your clinician took the time to listen, explain your results, and offer helpful next steps — that’s exactly the level of care we aim to provide. If you need any support, please feel free to reach out.

Kind regards,
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Quick access to GP

Quick access to GP. Excellent consultants with empathy, understanding and kindness. Highly recommended.

28. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hello Asia,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Excellent easy and fast

Easy, on time, clear and just what I needed when I couldn’t get a GP appointment

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hi Nick,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

The doctor was thorough and friendly.

The doctor was thorough and friendly.

15. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hi Anoosheh,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Doctor care brilliant!

I have used doctor care anywhere a few times and always been very please with the Doctors I have spoken with. Helpful human and professional. Thank you.. Mush Better, Faster than my local GP! And you can get an appointment that’s works for you. I would recommend Doctor Care.. 👍🏻

16. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hi,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Make this insurance a priority!

Incredible service from the outset. Same day appointment and referral to a specialist. Thank you for your swift and caring service during a time of need ☺️

6. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hi,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Video Doctor appointment in 15mins

My own surgery was full no appointment's that day, so I booked an appointment with "doctor care anywhere" within 15mins I was talking to a doctor on video call. You can't get a quicker appointment than that. My prescription was sent to me i took it to my local chemist and 30 mins later I had my medication.

21. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hi,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Bewertet mit 1 von 5 Sternen

It is an awful experience

It is an awful experience. The doctor is Dr A Afzal which is so unhelpful. She asked so many questions and then told me the time is up and asked me to see another doctor because she could not do it. She seems to end the session in a rush and tries to push me to another doctor because she does not like the case. Very awful experience with so many excuses.

21. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hello,

Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.

We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.

Kind regards,
Doctor Care Anywhere

Bewertet mit 1 von 5 Sternen

Shockingly poor communication

Shockingly poor communication. Appointment booked, cancelled with no explanation. Called the call centre as instructed on the app. Told it was an IT glitch and the GP couldn't call as a result. Fine. Annoying but it happens. Booked another gp for a later time, that one also comes and goes (the only way you know is to sit and wait for an email to say cancelled.
Called call centre again, this time apparently there is a problem with my account. Asked what the problem was, told they couldn't say but apparently now fixed. Well someone isn't being truthful are they. Either the first or second call centre member of staff. Will now have to attempt a third time but I dont have the energy for it. It should be a smooth easy process, it's anything but.

14. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hello,

Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.

We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.

Kind regards,
Doctor Care Anywhere

Bewertet mit 1 von 5 Sternen

I made an appointment and it got…

I made an appointment and it got cancelled 30 mins before the time; I re-booked with another doctor, and it got cancelled 10 mins before the time.

13. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hello,

Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.

We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.

Kind regards,
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Highly professional service!

The doctor phoned me at the appointed time and effectively gave me a medical consultation over the phone.

He was highly professional, supportive, caring and encouraging, and reassured me in the process.

I would highly recommend this service.

8. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hi Philip,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Bewertet mit 4 von 5 Sternen

Really useful service but don't opt to get Prescription delivered

It's a really useful service included in my healthcare plan and it's easy to book an audio or video call with a GP, even at weekends, with a range of appointments and a choice of male or female Doctor available, according to your preference.

I've used the service a few times and there has been the occasional technical glitch, or the GP has been running late, but they always phone and you can have a telephone call as a backup. In my experience, the GPs are very knowledgeable and reassuring and able to answer any questions that I've had.

My one criticism is that the prescription service isn't very joined up. You can have the prescription sent electronically to your local pharmacist, but that isn't always convenient, especially for those that work during working hours during the week, when pharmacies are open (i.e. those most likely to have a healthcare plan and need to use the service!), so I opted to have my prescription delivered, thinking it would be a next day service. The information sent in emails and on the site is inconsistent, with the FAQs saying you'll receive a link to make payment and arrange delivery (making it sound automated and more or less immediate) and the prescription email itself saying someone will be in touch via phone... It turns out that it takes 2-3 days for the "partner" to get in touch (I actually received an SMS and an email 2 days after my appointment) and a further 2 working days for the prescription to be delivered. Meanwhile, once you've opted for delivery, you lose the ability to print the prescription out or take it to a physical pharmacy. Fortunately, my prescription wasn't medically urgent, but it's only natural to want to get treatment as soon as possible after it's been prescribed, so I ended up looking online and it turned out I could get the medication I was prescribed delivered next-day OTC, without a prescription and for a bit cheaper than the "partner" eventually quoted... I would therefore recommend looking around before requesting the prescription and taking it to a pharmacy yourself if you're in a hurry.

Otherwise, would definitely recommend the service

5. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hello Danielle,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Doctor Care Anywhere

Bewertet mit 4 von 5 Sternen

Good listening and response

Good listening and response. Missing a star as online it's hard to make eye-contact and that would be better.

29. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hi Chris,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Fabulous, professional service

Failed to get adequate or timely response from 111 service so used Doctor Care Anywhere for the first time. What a fabulous experience ! Easy booking on the App, choice of times and clinicians all within 15 minutes of being on the app, the ANP I had was brilliant and professional. Email prescription immediately meaning I had the necessary antibiotics about 90 minutes after first opening the App. Makes me wonder why I would ever use my overworked NHS Doctors practice ever again ?

27. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hello,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Great consultation and easy to access

Great consultation and easy to access

26. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hi John,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Great service.quick appointments and…

Great service.quick appointments and very understanding.cannot fault this service.

25. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hello,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Highly Recommended

The simplicity of making an appointment, any time of the day, particularly at a time of vulnerability makes the service so valuable. The doctors are personable and thorough and a detailed treatment plan or referral are written immediately.

21. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Hi Linda,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Doctor Care Anywhere

Bewertet mit 5 von 5 Sternen

Great doctor

Great doctor, very thorough discussion, happy with the outcome

23. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Doctor Care Anywhere

Thank you for taking the time to leave your review, Rachael. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Doctor Care Anywhere

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