The Seller very sound person. I have had great communication on the phone. We agreed the price and date for purchase and sign the paperwork.But after few days, pretty much last minute, the Seller ha... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This application has made it less complicated for people to do their online shopping, especially for a motor trader, the physical car dealerships could be made redundant, and one only needs a storage... Mehr ansehen
Unternehmen hat geantwortet
Be really, really careful using this site. Selling a car their advice on value is 'way off'. If you are a private seller selling - in my case a motor with their suggested value of €23K - after payin... Mehr ansehen
Unternehmen hat geantwortet
Very good only thing I didn't like was there were a lot of ads saying POA which was annoying i would like it if it had the option the turn them off but everything else very good
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
DoneDeal Cars is Ireland’s favourite place to buy a car (Human8, Independent Research, 2026), with 2.2 million people using DoneDeal Cars every month and 3.5 million across DoneDeal overall. For over 20 years, DoneDeal has been part of homes, farms and families, a place where people have bought and sold everything from kitchen tables to farm machinery to cars. That’s where DoneDeal began: Ireland’s general marketplace, connecting communities across the country. But Ireland has evolved. And so has DoneDeal. We’ve grown from a general buy-and-sell site into Ireland’s largest car marketplace, built for everyone from learners to lifelong drivers. Today, DoneDeal Cars is Ireland’s number one car marketplace, with more new and used cars for sale from dealerships than any other site. With over 86,000 cars available, 80% are listed by dealerships, and many are now DoneDeal Cars Trusted Dealers, offering warranties, verified history checks and top-rated service, so peace of mind comes as standard. Behind DoneDeal Cars is a team across Ireland focused on making car buying better, safer and simpler. Because buying a car should feel this good.
Kontaktinformationen
Latin Hall, Dublin, Irland
- donedeal.ie
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 79 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
DoneDeal used to be the go-to place
DoneDeal used to be the go-to place, but charging €90 to advertise a vehicle is pure extortion. It feels like private sellers are completely being taken advantage of here. Hard to recommend when the entry barrier to just list a car is this high.

Antwort von DoneDeal.ie

Antwort von DoneDeal.ie
Way too many businesses using this…
Way too many businesses using this site. Used to be a good place to find a bargain, now it's either businesses or people selling junk for a ridiculous price.

Antwort von DoneDeal.ie
Great choice
Great choice , great savings !...but still a few ridiculously priced ads eg.. €1 for a Ford Focus etc!!

Antwort von DoneDeal.ie
Good service
Good service. Always had good interactions

Antwort von DoneDeal.ie
An expierence to keep coming back for!
An expierence to keep coming back for!

Antwort von DoneDeal.ie
The app won't allow me to click into…
The app won't allow me to click into the individual garages to view stock

Antwort von DoneDeal.ie
Why all the pop up adds???
Don't like the pop up adds. I don't understand why I'm seeing adds for Temu when I'm on Donedeal????

Antwort von DoneDeal.ie
Was a time when donedeal was worth…
Was a time when donedeal was worth looking at. NOT ANYMORE.

Antwort von DoneDeal.ie
Great for sourcing cars
Great for sourcing cars , bikes , anything.

Antwort von DoneDeal.ie
Good service,easy to find what you're…
Good service,easy to find what you're looking for

Antwort von DoneDeal.ie
Worst marketplace platform ever
They charge 4–5 times more than other marketplace competitors. The customer service is absolutely pathetic don’t expect any real help. Response times are incredibly slow, often taking days, which is unacceptable in this day and age. Overall, Ireland badly needs a better alternative to this.

Antwort von DoneDeal.ie
DoneDeal used to be the go-to place for…
DoneDeal used to be the go-to place for buying and selling secondhand items. Unfortunately, it now feels like the platform has shifted its focus almost entirely toward pushing higher-priced motor trade advertising. If you’re searching for cars, you’ll mostly find dealership listings rather than the genuine private 1-to-1 sales that originally made DoneDeal popular. It’s a real shame to see what the platform has become — though maybe not surprising from the company behind Daft.

Antwort von DoneDeal.ie
Ridiculously overpriced to place an ad…
Ridiculously overpriced to place an ad for sale.... The price goes up the more expensive your car is....Then to boost it's nearly the price of the ad all over again. I hope someone creates another company and puts ye out of business.

Antwort von DoneDeal.ie

Antwort von DoneDeal.ie
Car ad. Donedeal added a note to say I’d provided “insufficient information” which I has already done.
Spent almost €100 placing a car ad. Supplied tax registration document number so that Greenlight verification would appear. So, Greenlight appeared - that is until I edited the ad a few days later. The Greenlight disappeared and a message appeared on my ad “We are unable to display any history due to insufficient information provided by the seller” Basically that was telling any potential buyers that I didn’t supply details to give the Greenlight verification - which is a lie.
Once I noticed it I queried it with Donedeal.ie and a ‘Roberto’ replied that “manual edits to your ad will cause the greenlight verification to drop from your ad.
Nowhere did the site mention this. Greenlight, in fact, is only mentioned once in their terms, and nothing to do with editing the ad.
I had to send photos of the Reg. document and Greenlight was re-instated. However, I’d lost two weeks approx. of it being on my ad, and saves didn’t increase.
Roberto informed me too that “greenlight verification is a free feature that is not part of the price to pay for ads”
So all in all, for almost €100, I feel robbed by Donedeal as they removed a feature they supplied during the listing process - obviously to make people buy a €25 report on the car. (By the wording I mentioned above that they ADDED to my ad about insufficient information)
Ticket ID No. 3380749
EDIT: My communication with Donedeal was already through the ‘Hello’ email address. Here is the text. As yiu can see, there was absolutely no effort to re-instate the Spotlight’ aspect. And you’re operating the Greenlight ‘as intended’
Quote……
Roberto (DoneDeal)
22 May 2026, 17:22 GMT+1
Hi Pat,
Thank you for your reply.
I am afraid that the greenlight verification is working as intended. Please, also bear in mind that greenlight verification is a free feature that is not part of the price to pay for ads.
We have given your ad a free bump as a once off goodwill gesture, but we are unable to provide any further compensation or add your ad to the spotlight.
Please let us know if you have any further queries or comments. Our Customer Support Team are always happy to help.
Kind regards,
Roberto
The DoneDeal Team
Pat
22 May 2026, 17:18 GMT+1
I think you should also re-Spotlight the ad too.
In your terms there is just one mention of the word Greenlight, and it doesn't refer to the verification being removed when editing an ad.
On 22 May 2026 17:08, "Roberto (DoneDeal)" wrote:
Roberto (DoneDeal)
22 May 2026, 17:08 GMT+1
Hi Pat,
Thank you for your reply.
I've now readded the Greenlight verification badge to your ad and bumped it to the top of the listings! You can view your updated ad.
I am afraid that this setting can't be removed due to transparency reasons, and it is intended that the greenlight verification disappears when manual edits are made to the ad. However, we will pass on your feedback on to our product team.
Please let us know if you have any further queries or comments. Our Customer Support Team are always happy to help.
Kind regards,
Roberto
The DoneDeal Team
Pat
22 May 2026, 16:43 GMT+1
That's pretty disgraceful, as there is nothing mentioned on the edit page that this would happen.
I've attached the log book as requested. I expect that if I edit the address again that the same doesn't happen. Basically this has put my ad back 2 weeks, as well as making the spotlight part that I paid for irrelevant.
On 22 May 2026 16:21, "Roberto (DoneDeal)" wrote:
Attachment(s)
Roberto (DoneDeal)
22 May 2026, 16:21 GMT+1
Hi Pat,
Thank you for contacting us.
Please, bear in mind that manual edits to the ad will cause the greenlight verification to drop from your ad.
To manually add the Greenlight verification banner to your ad, please send us a photo of both the front and back of your logbook document. We will review it and get back to you shortly.
Awaiting your reply.
Kind regards,
Roberto
The DoneDeal Team
Pat
22 May 2026, 13:14 GMT+1
Hi. having spent quite a lot of money on my ad, I find now that it’s no longer advertised as Greenlight Verified - it was originally, and documentation was provided. Now there is a statement on it “We are unable to display any history details due to insufficient information provided by the seller.” I am very disappointed that such a notice has been attached to my ad. It’s basically telling viewers that I’m dishonest. The number of views has decreased, and there have been no further saves on it over 2 weeks. It’s still stuck at 4. That is down to DoneDeal I believe.
Attachment(s)
IMG_5066.jpeg
Kind regards,
Support

Antwort von DoneDeal.ie
Great app, previous update was better
Great app to navigate. But a recent update has taken away the option to select Ulster, Munster etc and only individual select Monaghan, Tyrone Donegal etc is not great (just my opinion) as before you could select Ulster and it covered all counties in Ulster or which ever province you wanted to select. Pricing for ads is good

Antwort von DoneDeal.ie
Trusted experience
Easy to use app and with little delay, I trust this service.

Antwort von DoneDeal.ie
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







