85€ purchase wiped - Support ignoring emails for 24 days
I am writing this review to warn other players. I spent 85€ on Crate Keys for my account (IGN: Lemonightt). After a 14-day ban which has now expired, the administration performed a full inventory and base wipe on my account, effectively deleting all the digital goods I paid real money for.
I have tried to reach out to their support via email and Discord multiple times over the last 24 days, but I am being completely ignored. It is unacceptable to take a player's money and then manually revoke access to the items while the player is still active on the server. If you value your money, do not buy anything here. They do not respect their customers or their own digital goods.








