DrDrone Bewertungen 406

Dr Drone is my go to for DJI as I am a professional photographer videographer. The service is friendly and reliable. I highly recommend them for both sales and service

Good, prompt efficient service, as well as a great product.

After a couple of drone repairs by Dr Drone
That I couldn’t do myself that were at least cheaper than a new drone I sent in a virtually brand new mini4pro that had fallen off a railing onto concrete .
It still looked new but suffered damage to the power switch which would require an expensive part to fix.
I was asked to phone re my repair and was told that with labour and 1 part it would be nearly the price of new and was offered a new one ‘in a box’
The price I was quoted was about what I could buy a bare mini4pro for
So I thought ‘ brand new in a box’ meant complete with a battery
So at least I’ll get a battery
However brand new in a box didn’t mean complete
So now my repair has cost me about what I could buy the bare aircraft for anyway
And now DrDrone has my brand new drone and a good markup on ‘ new in a box’ drone they sold me!
I feel that I was deliberately deceived as I had no repair done just got a sales job and at I thought I would at least gain a battery

I was sent this by Drdrone to help DrDrone overcome some negative reviews on Trust Pilot
I don’t know where this will end up

This review may not help much , but they asked for my honest review .
I haven’t read the reviews they mentioned , but I for one will be looking for alternatives should I need drone repair in the future

I have been a drone pilot for nearly 7 years and had my share of mistakes. The first was crashing my Mavic pro, doing quite a bit of damage. I was recommended by an online contact to try Dr Drone to do the repairs. As soon as I contacted them they sent me a shipping tag and it was on its way to their facility. They advised me when they received it, and advised they would contact me with a report and an estimate within 10 days.
The repairs were extensive but I authorized the work. Within 2 weeks after the quote they sent it out to me. It was like having a new drone, they were amazing!
I had another crash recently where I crashed my drone in our saltwater pool. I sent it out to them to see if it could be repaired. They did not try to waste my money and time. They advised me that the repairs would cost more than the value of the drone. I 100% trusted their advise and they returned it to me.
If I ever crash my new drone, these are my go to guys!!! I trust them!

Helpful, clear advice followed by fast service

Great customer service.

Devoted and professional. Always there to help.

First purchase was in 2016.

First off let me say, the staff are very friendly, helpful and knowledgeable. They answered all my questions, while guiding me to decide on which product to purchase, at that time not to purchase anything, keeping the product I already had. Knowing they were going to lose the sale. That kind of honesty is almost impossible to find now days in any retail market.
Anytime I have any questions, or I am going to buy a product they sell, Dr. Drone is my first stop!
Definitely deserving a five star review!

Happy Customer,
Terry F.

My experience has been all good. Once I had to cancel a purchase and there were no issues. I finally bought a NEO with goggles and controller. I thought there was something not right and called in. Help came immediately. There was not a problem with the NEO, it was probably with me! It is fine now and I am enjoying the FPV.

When I needed help fixing my drone, I felt fortunate to have connected with Dr. Drone. From the first email, they were professional, straightforward and prompt. While I hope I don't have to get my drone repaired again, I do know Dr. Drone will be my go-to business choice.

These guys know what they are doing and are very helpful and knowledgeable

Dr Drone have been nothing but helpful with any of my orders. They are also local for me. Keep up the good work!!

Good service, excellent communication about repair of my drone. Descent shipping rates to remote location in Manitoba.

Excellent Service. We have used DrDrone on multiple occasions including: ordering several drones (Phantom 4 Pro V2, Matrice 300 RTK) and payloads (RGB, LiDAR), contacting their user support for assistant with operational issues, and seeking advice on what payload and accessories to buy. Staff very helpful and knowledgeable and has helped us several times when we have been "stuck" in the field.

Great service… had my drone repaired and process went smooth. I received back my drone earlier than scheduled and everything was fine! Totally recommend

I had contacted Dr Drone about a specific project I was working on. The gentlemen I was talking too was very helpful and informative, suggesting a product that provide me with a solution. He also offered resources to help me with some of the third party applications I needed to complete the job. The ordering process was easy, with fast shipping. Dr Drone even followed up to make sure I received my order and that everything was working as it should. Very happy with the service I received at Dr Drone, and will make my next purchase with them as well.

Crashed my drone a while back, contacted DrDrone they helped me out on how to ship it to them. My drone was repaired quickly and they stayed in touch the whole time. No charge for the small parts, just labor, it was returned good as new. Great service. I will be buying my next drone from them. support Canadian!

The customer support for Dr.Drone is second to none. Anyone can buy a drone from Amazon, but only people like Dr.Drone will help you buy the right one and answer whatever questions you may have. I bought the Mini 4 Pro over the Air3S after helpful advice. And they get back to you quickly! Not many people do that anymore and it is very much appreciated.

Outstanding customer service and support.
Every retailer should be like DrDrone.

I do not like getting emails asking me to give someone a good review even if it’s worded “if you have had a good experience” to me that doesn’t matter after the way you framed it up. It’s clear what you are implying. As a person that helps run an ecom I understand that bad reviews can hurt but I would not take advantage of customer loyalty to bail me out. You say the reviews are misleading…how do I know that ?
Good day. Won’t matter soon if drones go up 40% not counting the 40% we already lose due to the exchange .