This is in response to your feedback of Wednesday. Your feed back is appreciated but also inaccurate with regards to what actually happened. My 09:45 consultation did not start until 10:01 on Tuesday.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fast, Efficient, and didn't cost an arm and a leg. I opened the site up to book an appointment after work and was expecting to be booking for AT LEAST a day or two in advance. I had my prescr... Mehr ansehen
Have to be honest wasn't sure to expect, but when the local GP isn't usually available for 3/4 days and its a bank holiday weekend I said I'd give it a try As I was up early, great to get an appoint... Mehr ansehen
Unternehmen hat geantwortet
Easy to navigate the website. Plenty of appointment times and date's to choose from. A doctor who listens to your concerns and gives excellent advice on treatment’s to consider.
Unternehmensdetails
Über Dr.Online - Ireland
Vom Unternehmen geschrieben
Dr.Online was born in 2020 with the mission of bringing individuals and healthcare professionals closer together. Through our platform, we have carried out thousands of online consultations, in a simple and secure way, eliminating barriers of time and distance.
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Vom Unternehmen geschrieben
- Comfort and Versatility of Online Consultations
- Talk immediately with clinicians from various specialties, from the comfort of your home, through any computer, tablet or smartphone.
- The Best Doctors
- From general medicine to psychiatry, the healthcare professionals at Dr. Online are committed to the qualities that make you feel safe and supported.
- A Global Community
- Dr. Online is available in various countries and languages with community standards that help promote safety and a sense of belonging for everyone.
- Assistance in Multiple Languages
- Our global support is available with a dedicated team ready to help, regardless of your location or time zone.
Quick, Simple and Secure Scheduling
Consultations with Certified Doctors
We take pride in providing excellent service and prioritizing the privacy and confidentiality of our patients.
We work daily to ensure that every interaction on our platform is smooth, reliable, and effective.
Kontaktinformationen
4,2
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4116 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Appointment within minutes and great…
Appointment within minutes and great support and care from the Dr
19. April 2026
The doctor was not professional at all
The doctor was not professional at all, I paid for a medical consultation and I was not asked for anything, prescribed the medicines and the call was over.
Medical certificate for work with error in the dates.
19. April 2026
Antwort von Dr.Online - Ireland
Dear William,
Thank you for your feedback, and we are sorry to hear about your experience. This is not the level of service we aim to provide.
We sincerely apologise that your consultation felt rushed and did not meet your expectations, as well as for the error on your medical certificate. We understand how frustrating this must have been.
Please contact our Customer Service team, who will be happy to assist you with arranging the correction to the certificate as quickly as possible.
Your comments will also be reviewed internally to help us improve the quality of our service.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
hi the doctor was really helpful and…
hi the doctor was really helpful and nice my prescription was sent over what I need straight away
19. April 2026
Bewertung ohne vorherige Einladung
Great service
Very quick and Dr was very helpful and informative
18. April 2026
Bewertung ohne vorherige Einladung
Great service
Great service, especially when it is almost impossible to get an appointment with your GP.
15. April 2026
Easy to navigate the website
Easy to navigate the website. Plenty of appointment times and date's to choose from. A doctor who listens to your concerns and gives excellent advice on treatment’s to consider.
17. April 2026
Bewertung ohne vorherige Einladung
I really appreciate the professional…
I really appreciate the professional care from medics and support team
18. April 2026
Bewertung ohne vorherige Einladung
Be accurate when you respond.
This is in response to your feedback of Wednesday. Your feed back is appreciated but also inaccurate with regards to what actually happened. My 09:45 consultation did not start until 10:01 on Tuesday. The doctor said my script would be to the chemist in an hour. It got there eventually at 11:35 when I phoned your helpline who also called the chemist. That is not 15 minutes is it. If you want to rebuttal my complaint and comments please pay me the courtesy of being accurate.
15. April 2026
Antwort von Dr.Online - Ireland
Dear Robert,
Thank you for your clarification and for taking the time to respond further.
We appreciate you bringing these details to our attention and apologise for the inaccuracy in our previous reply. We understand the importance of providing clear and accurate information, particularly when addressing your concerns.
We are sorry for the delays you experienced and for any additional frustration caused by our earlier response. Your feedback has been noted and will be reviewed internally.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Certificate for work
I needed certificate for work. Phone call from doctor was on time, she let me confirm that she understood dates were correct. After I hung up, email with cert came in next minute. I am very pleased.
17. April 2026
Bewertung ohne vorherige Einladung
The doctor prescribed me only two…
The doctor prescribed me only two capsules B12 injections. Is this so dangerous? Why not full box 5 injections ? May she decided that is enough but I can use next time when I need it. I pay €45 and how to know the doctor can help or not with my request
15. April 2026
Antwort von Dr.Online - Ireland
Dear Rita,
Thank you for your feedback, and we are sorry to hear about your concerns.
We would like to clarify that all prescriptions are issued at the doctor’s clinical discretion following the consultation. This includes the decision of whether to prescribe medication, which medication is appropriate, and the quantity or dosage considered suitable for the individual case at the time of assessment.
We understand that this may have been disappointing for you, and we appreciate your comments. Your feedback will be reviewed internally as part of our commitment to improving patient communication and experience.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Very happy with the service!
The doctor I spoke with was kind, compassionate, and listened carefully. I felt heard and respected, and she immediately sent the letter of referral for me to use at hospital. I am grateful!
18. April 2026
Prompt appointment good listening by…
Prompt appointment good listening by the doctor active treatment of condition and professionalism
18. April 2026
Very helpful with all questions and…
Very helpful with all questions and finding the right plan.
16. April 2026
Bewertung ohne vorherige Einladung
Great easy service
17. April 2026
Highly reccommend
Reassuring, professional and accessible service.
15. April 2026
Bewertung ohne vorherige Einladung
Great service no queuing in doctors surgeries . Doctor takes his time speaking with you there’s no rush I would definitely recommend the doctor online
Great service no queuing in doctors surgery
14. April 2026
Bewertung ohne vorherige Einladung
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