Ordered the above from Dry Verge and Roofline Direct. Very happy with the service provided, quick to dispatch goods. Good communication from business. Did’nt arrived on the day indicated by the cou... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The website was easy to use and the range of products was more then enough for my requirements. Although my experience with dry verge and roofline dircet was brilliant, there couriers were not so grea... Mehr ansehen
Ordered materials for 2 dry hips over Christmas when they were closed for the holidays. Order arrived promptly in the new year with one item missing. After a couple of emails and an apology the missin... Mehr ansehen
I made an error when ordering which was spotted by Marc who then chased up to ensure I got what I really needed. Excellent customer service, quick delivery and saved me quite a bit of money as well... Mehr ansehen
Unternehmensdetails
- Bedachungsfachhandel
- auch in
- Baustoffhandel
- Dämmstoff-Fachhandel
- Eisenwarenhandel
- Heimwerkerfachhandel
- Heimwerkermarkt
Über Dry Verge And Roofline Direct
Vom Unternehmen geschrieben
Specialists in Dry Verge and Roofing Materials
Dry Verge and Roofing Direct are proud stockists of industry leading suppliers such as Klober, SAMAC, European Plastics, Clear Amber and many more- meaning we only supply the best roofing materials. With convenient and competitively priced roofing products that meet customers needs & exceed expectations, you can trust us to deliver high quality service that supports you & your project, saving time and money.
First Class Customer Care
We pride ourselves on efficient, effective and personal customer service. With a specialist team contactable on a range of platforms and almost 24-7 we will support you and your project. We know that issues sometime occur, but believe it is how these are responded to and dealt with that really matters – we guarantee a quick, human and personal response-something that can be rare in the modern, online world!
About Dry Verge & Roofline Direct
We began in 2020 as a small, family run business in Kent and have since expanded into a leading online roofing merchant. As a specialist in dry fix, with an ever-growing product range and constantly evolving list of suppliers, we are sure to have what you need.
Our business constantly adapts to face current challenges and meet customer needs. With an understanding of the difficulties with high energy costs, the cost of living, the fast paced modern world and with a passion for high quality service, our team of experts will support your project.
With competitive prices, that we are constantly updating and comparing, as well as options for express delivery, we are sure to get quick and quality roofing products to your door: site or residential.
For all of our products in one place, have a look at our interactive brochure! With an ever-growing product list; if we do not have what you need on the website, we can contact suppliers and find what you require.
The Dry Verge and Roofline Direct team hope you enjoy our products as much as we enjoy offering them to you. If you need any further support, don’t hesitate to contact us.
We have a range of platforms to do this, offering an almost 24-7 customer service with our online chat service.
VISIT OUR WEBSITE
CONTACT US
Kontaktinformationen
The Oast, ME19 6BJ, Kent, Vereinigtes Königreich
- 01622 296228
- info@dryvergeandrooflinedirect.co.uk
- dryvergeandrooflinedirect.co.uk
4,6
Hervorragend
560 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Klober Loft vent trays
Ordered the above from Dry Verge and Roofline Direct. Very happy with the service provided, quick to dispatch goods. Good communication from business. Did’nt arrived on the day indicated by the courier even though they gave me a time slot of 08:00 to 18:00. Couriers DX, who ever they are . Contacted Dry Verge, very helpful polite and asked me to call again if the goods didn’t arrive the next day. They arrived early the next day, so, full marks for Dry Verge, less impressed with DX couriers
15. Oktober 2025
Fast delivery
I emailed the company after I placed the order as I was up against it for time, 48 hours later the good arrived, great customer service!
8. Oktober 2025
Contents Missing
I had a parcel delivered from Dry Verge, the contents were missing. I emailed the company and within 1 hour, I had a reply with a positive outcome, the director of the company himself replying and confirming my original order will be re-despatched and be with me within 2 working days. Excellent service.
Thank you.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Where’s the rest of my delivery
Not very happy spent over £700 pounds with them last week part of my delivery was missing was told they were going to contact me 7 days ago to tell me what they were going to do about it and haven’t heard anything even though sending more emails since, would rather deal with local companies
30. September 2025
Great prices
Great prices, great choices, quick delivery, dimple online ordering
3. Oktober 2025
Bewertung ohne vorherige Einladung
Really good service
29. September 2025
Dry verge system.roduct good,Roofline direct after…
Product good, Roofline direct after sales service rubbish will not be using them again.
25. September 2025
Antwort von Dry Verge And Roofline Direct
Hi Ian,
We’re disappointed to read this review, especially considering how your order was handled. Your first message described the wrong item as missing, which understandably caused confusion. Despite that, we acted immediately and resent the correct connectors without hesitation — no proof or images requested, simply taking your word to get it resolved quickly.
When our team politely sought clarification, your response was “JUST SORT IT.” That kind of communication isn’t acceptable, particularly when we’re trying to help. You also called on Friday, and I personally confirmed the replacements were already on route at that point.
To then leave a one-star review calling our after-sales service “rubbish” is unfair and misleading. We did everything promptly, clearly, and professionally.
As a family-run business, we go out of our way to look after our customers — but we won’t tolerate rudeness or continue to deal with anyone who doesn’t put the full picture across publicly.
Dry Verge & Roofline Direct
Antwort von Dry Verge And Roofline Direct
Hi Kevin,
Brilliant to hear — thanks for the 5⭐!
Glad everything arrived on time and well-packaged. If you need anything during install (tips, extra fittings, anything at all), just give us a shout.
Appreciate you choosing us,
Dry Verge & Roofline Direct
Antwort von Dry Verge And Roofline Direct
Hi there,
Really appreciate the great feedback — glad to hear everything arrived on time and that you’re pleased with the product!
Thanks again for ordering with us — we hope to deal with you again soon.
Good communication product was squashed…
Good communication product was squashed during transit as I took the delivery off the van with the driver and see it was underneath weighted goods .
Fortunately There was only minor damage and I still was able to use but very twisted which makes fitting harder . I think all of this was done in transit so the supplier really needs to speak with the delivery company
18. September 2025
Antwort von Dry Verge And Roofline Direct
Hi Peter,
Appreciate the positive feedback and the fair review — glad to hear communication was good and the product was still usable.
Sorry to hear the parcel arrived with some minor damage. Unfortunately, it sounds like this happened in transit rather than at dispatch, but we completely understand the frustration. We’ve already raised this with our courier to help prevent it happening again.
Thanks again for taking the time to share your experience — we appreciate your business and hope to work with you again soon.
DHL courier appalling
Product was sent via dhl. It was due to be delivered on the Wednesday didn’t turn up I paid extra for 1-2 day delivery. Then was meant to be delivered on the Thursday and it wasn’t it said tried to deliver no one in, my wife works from home and checked cctv no attempt made. Spoke to the driver on Friday when it was delivered and he said the road was busy on the Thursday so didn’t stop. Our road has two lanes, a 1.8m pavement and a drive that can take 8 cars.
Spoke to DHL helpline and they would get a 0 out of 10 for helpfulness and caring about my parcel.
Very disappointed
22. September 2025
Antwort von Dry Verge And Roofline Direct
Hi Rik,
Really sorry about this — that delivery experience isn’t acceptable. You paid for 1–2 day delivery and, from what you’ve described (and what the driver admitted), DHL fell short. Thank you for the detail; it helps us escalate properly.
We’ve raised a formal complaint with DHL and will be reviewing this route with them.
Quick and efficient service
Quick and efficient service, with a quality products and great price.
18. September 2025
Antwort von Dry Verge And Roofline Direct
Ho Gareth,
Thanks for the great review! Really pleased to hear you were happy with both the service speed and the product quality — we always aim to deliver exactly that.
Appreciate your order and support — hope to deal with you again soon.
DC Roofing services Very quick service and products
Very quick service and products
15. September 2025
Antwort von Dry Verge And Roofline Direct
Hi Dennis,
Thanks a lot for the review — really pleased to hear you were happy with the quick turnaround and service!
Appreciate the support and look forward to working with DC Roofing again soon.
Great service.
Easy to navigate web site items reasonably priced and order dispatched and I received it within a couple of days.
17. September 2025
Antwort von Dry Verge And Roofline Direct
Hi Clifford,
Thanks so much for your kind words! Really pleased to hear you found the website easy to use and that your order arrived quickly — that’s exactly what we aim for every time.
Appreciate the support and hope to serve you again soon.
Antwort von Dry Verge And Roofline Direct
Hi Neil,
Thanks a lot for the great feedback! Really pleased to hear you found our team helpful over the phone and that delivery was prompt — that’s exactly what we aim for.
Appreciate your order and support. Hope to work with you again soon.
Great service from simple ordering and…
Great service from simple ordering and prompt delivery
4. September 2025
Antwort von Dry Verge And Roofline Direct
Hi Andrew,
Thanks so much for the 5⭐ review! Really pleased to hear you found the ordering process simple and delivery prompt — exactly what we aim for every time.
Appreciate your order and support — hope to work with you again soon.
I’m a regular customer of permaroof
I’m a regular customer of permaroof, always a great service and prompt delivery.
2. September 2025
Antwort von Dry Verge And Roofline Direct
Hi Daniel,
Thanks for taking the time to leave a great review — really appreciate it! Glad to hear everything arrived promptly and you were happy with the service.
Always good to see repeat customers coming back — look forward to helping again soon.
Quick delivery
Quick delivery, good product - did exactly what I needed and expected
2. September 2025
Antwort von Dry Verge And Roofline Direct
Hi David,
Thanks for the great feedback! Really pleased to hear your order arrived quickly and the product did exactly what you needed — that’s what we like to hear.
Appreciate your support and hope to deal with you again soon.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.