Ordered the above from Dry Verge and Roofline Direct. Very happy with the service provided, quick to dispatch goods. Good communication from business. Did’nt arrived on the day indicated by the cou... Mehr ansehen
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Das sagen Bewerter
The website was easy to use and the range of products was more then enough for my requirements. Although my experience with dry verge and roofline dircet was brilliant, there couriers were not so grea... Mehr ansehen
Ordered materials for 2 dry hips over Christmas when they were closed for the holidays. Order arrived promptly in the new year with one item missing. After a couple of emails and an apology the missin... Mehr ansehen
I made an error when ordering which was spotted by Marc who then chased up to ensure I got what I really needed. Excellent customer service, quick delivery and saved me quite a bit of money as well... Mehr ansehen
Unternehmensdetails
- Bedachungsfachhandel
- auch in
- Baustoffhandel
- Dämmstoff-Fachhandel
- Eisenwarenhandel
- Heimwerkerfachhandel
- Heimwerkermarkt
Über Dry Verge And Roofline Direct
Vom Unternehmen geschrieben
Specialists in Dry Verge and Roofing Materials
Dry Verge and Roofing Direct are proud stockists of industry leading suppliers such as Klober, SAMAC, European Plastics, Clear Amber and many more- meaning we only supply the best roofing materials. With convenient and competitively priced roofing products that meet customers needs & exceed expectations, you can trust us to deliver high quality service that supports you & your project, saving time and money.
First Class Customer Care
We pride ourselves on efficient, effective and personal customer service. With a specialist team contactable on a range of platforms and almost 24-7 we will support you and your project. We know that issues sometime occur, but believe it is how these are responded to and dealt with that really matters – we guarantee a quick, human and personal response-something that can be rare in the modern, online world!
About Dry Verge & Roofline Direct
We began in 2020 as a small, family run business in Kent and have since expanded into a leading online roofing merchant. As a specialist in dry fix, with an ever-growing product range and constantly evolving list of suppliers, we are sure to have what you need.
Our business constantly adapts to face current challenges and meet customer needs. With an understanding of the difficulties with high energy costs, the cost of living, the fast paced modern world and with a passion for high quality service, our team of experts will support your project.
With competitive prices, that we are constantly updating and comparing, as well as options for express delivery, we are sure to get quick and quality roofing products to your door: site or residential.
For all of our products in one place, have a look at our interactive brochure! With an ever-growing product list; if we do not have what you need on the website, we can contact suppliers and find what you require.
The Dry Verge and Roofline Direct team hope you enjoy our products as much as we enjoy offering them to you. If you need any further support, don’t hesitate to contact us.
We have a range of platforms to do this, offering an almost 24-7 customer service with our online chat service.
VISIT OUR WEBSITE
CONTACT US
Kontaktinformationen
The Oast, ME19 6BJ, Kent, Vereinigtes Königreich
- 01622 296228
- info@dryvergeandrooflinedirect.co.uk
- dryvergeandrooflinedirect.co.uk
4,6
Hervorragend
561 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Dry Verge And Roofline Direct
Thank you for sharing your feedback with us
Outstanding Communication
Outstanding Communication, very quick Delivery of my orders. Thank you to Marc and the team.
10. Dezember 2024
Antwort von Dry Verge And Roofline Direct
Hi Robert, thank you for the lovely feedback. We really appreciate your custom and are pleased to meet your expectations for a five star review.
Good service and value for money product
2. Dezember 2024
Straight forward ordering
Straight forward ordering; kept informed through to timely delivery, although delivery costs were a tad expensive.
28. November 2024
Very helpful sales team member and good…
Very helpful sales team member and good delivery service keeping me informed of tracking order.
19. November 2024
Spoke to sales very helpful
Spoke to sales very helpful, answered all my questions, great delivery
27. November 2024
Great service by dry verge and roofline…
Great service by dry verge and roofline direct. Thank you
19. November 2024
Happy Customer…
Goods arrived on time and at a reasonable price. Will use again A+++
14. November 2023
Bewertung ohne vorherige Einladung
Antwort von Dry Verge And Roofline Direct
It's great to hear we were effective and efficient - what would support in gaining the extra star?
Expensive piece of thin plastic
Was dispatched promptly, but sorry seems high price for a little flimsy piece of plastic, otherwise I’m missing something
24. Oktober 2024
Very impressed with this company
Very impressed with this company. Very helpful with advice on a product I hadn’t used before. Very quick delivery at the best price I’d found. Highly recommended.
Thanks all. Would happily use again.
23. Oktober 2024
Easy shopping experience
Easy shopping experience, good selection and prices, quick delivery
28. Oktober 2024
Bewertung ohne vorherige Einladung
I was 5 pieces of ridge end short
I was 5 pieces of ridge end short. So i've placed an order.
I was sent 3 times wrong ones!
2. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Dry Verge And Roofline Direct
Good evening, this review is 'organic' meaning we have no info. We also havent had an email with any information like this. If you could kindly reach out via email or chat with an order number and we can look into this. We do not have an order matching the name on this review and would be keen to look into this.
Antwort von Dry Verge And Roofline Direct
Thank you for taking the time to write us a review- we really appreciate your support and look forward to supporting your next project
Wrong delivery information given to…
Wrong delivery information given to courier. This company and the courier (DHL) kept blaming each other instead of resolving the problem. Impossible to get them on the phone - had to chase up for updates several times. I highly recommend you do not use this company. Claim that everything was actioned immediately is completely false. I have proof from DHL that they were given the wrong delivery information and then I was fobbed off with an excuse that they had a personal matter to deal with when asked why no one was answering their phone or replying to emails. Terrible service overall and unbelievable that they are now making up lies to cover themselves instead of actually getting to the root of their terrible customer service and resolving it. Quite sad reallly....
20. Oktober 2024
Antwort von Dry Verge And Roofline Direct
Good evening Tom, this was not the case with all issues being acted on immediately & delivery being resolved within 24 hours- all email evidence of communications/delivery were sent to you, however you chose not to reply.
We emailed twice to confirm delivery and neither of these were responded to by yourself.
We are sorry that you feel this way and wish you all the best with your project.
Good quality product
Product was of good quality and matched what was displayed on the website. Have my roof a tidy finish
21. Oktober 2024
Antwort von Dry Verge And Roofline Direct
Good evening, thank you for sharing your experience.
Antwort von Dry Verge And Roofline Direct
Thank you - pleased to hear our service & delivery remains prompt/efficient
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