I ordered some roof rails and cross bars. Upon receipt and examination of the instructions I found there is a safety speed limit of 50mph when loaded. This was not disclosed on the website, and ren... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I ordered some roof rails and cross bars. Upon receipt and examination of the instructions I found there is a safety speed limit of 50mph when loaded. This was not disclosed on the website, and ren... Mehr ansehen
Unternehmen hat geantwortet
I am truly very satisfied with this purchase. The roof rails are solidly made, installation was simple, and the customer service was professional and very helpful 👏👏👏 There should definitely be mo... Mehr ansehen
Ordered Tuesday morning.....delivered Wednesday lunchtime outstanding......nicely made fairly easy to fit......watch the video its easier than the book.....all fitted realised the door catch was missi... Mehr ansehen
Bought Roof Bars and Load Stop for my Ford Tourneo Connect. Looked at a few makes and models some hugely expensive some very cheap n cheerful and DST Automotive Version. Seriously Top Notch Quali... Mehr ansehen
DST Automotive is a UK vehicle accessories specialist supplying roof racks, roof bars, hardtops, side bars, bodystyling kits, LED headlight upgrades and storage solutions for cars, SUVs, estates, vans and pickup trucks. Family-run with 30+ years of heritage and official UK Turtle distributor status.
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Had to reorder parts for some reason wheel arch protectors delivered in a day look good in van
Apparently the roof cross bars are designed to be bent like a banana.
I dont think any roof racks should be curved. What do you think?
So if you intend putting plasterboard or anything that needs to be flat, buy a reputable brand.
I have looked at hundreds of other roof racks from other companies, all flat.
Loads of other complains about the same but were sent out straighter ones as a replacement. I was told they were all bent to follow the contour of the van roof. Even though the roof is almost flat.
One is 80mm out of true the other 40/50mm out, so they aren't even consistent.
The design isnt good. The base of the roof rails sit on ridges in the roof. 100% not water proof, other than the sealant supplied.
One roof rail was out of straight of about 80mm. I had the put the 2 back bolts on and bend the front, so I could fit the front bolt . Luckily the holes had massive slots to cover it.
One of the cross bars was very very tight and had to force in place. The other very slack, so guessing not as strong.
I think I will run over them with the van to flatten them. No use to me bent and cant be bothered taking them off, finding packaging. Paying postage to not be refunded it.
AVOID
I did send you images of bent bars. You said you would find some straighter ones. Didn't get back to me so contacted you again.
Answer, they are all bent and come that way

Antwort von DST AUTOMOTIVE LTD
Really helpful and not over priced

Antwort von DST AUTOMOTIVE LTD
Bought a product and chose to return it and get a refund. Had to pay £50 to send my parcel back with a curiour service and then they didn’t refund my shipping that I paid on the original order. Although they were very quick to reply on email to discuss the process and procedure with me I don’t think I’ll be using them again for this reason.

Antwort von DST AUTOMOTIVE LTD
Bought roof rails from this company and followed the instructions to the exact specifications and torque settings, yet the screws still caused damage to the roof of my van because they're too long. When I contacted after-sales support, I expected at least some accountability or help, but instead, I was blamed for "overtightening them". No apology, no assistance - just shifting the blame to the customer. Extremely disappointed, wouldn't recommend this company to anyone! If you value your vehicle, shop elsewhere.

Antwort von DST AUTOMOTIVE LTD
Items received swiftly, slight issue with one item which was fully refunded practically straight away after contacting with proof photo, fab customer service, would defo order from this company again AAA+++

Antwort von DST AUTOMOTIVE LTD
Dreadful after sales service, supplied adhesive failed resulting in lost parts, when asked about spares was given lies and excuses, proven by the same kit still being in stock on there own site. AVOID the Transit Courier Body kit this company offers at all cost

Antwort von DST AUTOMOTIVE LTD
The instructions were wrong for our pick up but after an enquiry they sent the right ones and we got it fitted no problem, we then had issues opening and shutting but after another enquiry they sent some videos . All enquiries were dealt with very quickly by polite staff and helped us rectify the problem quickly. Would highly recommed them. After 6/7 weeks of use the roller cover works well and finishes off our pick up nicely. Vety happy.

Antwort von DST AUTOMOTIVE LTD
Great customer service, I will go back to them for future purchases

Antwort von DST AUTOMOTIVE LTD
Easy ordering process, Quick delivery, Ordered a few times with no problems

Antwort von DST AUTOMOTIVE LTD
Company products are superb and the company is efficient.

Antwort von DST AUTOMOTIVE LTD
Well happy with your product

Antwort von DST AUTOMOTIVE LTD
Quick dispatch and the roof bars I ordered were easy to fit and look like original equipment.

Antwort von DST AUTOMOTIVE LTD
Should be no score really. I ordered roof rails for my caddy van. I ordered the wrong ones. I made numerous attempts to contact you via email had absolutely no response. I just wanted to return and get the correct rails. Very disappointed and now you ask me for feedback back nearly 2 years later. When I filled in the feedback you told me I couldn’t because it was more than 12 months ago. 🤷♂️🤷♂️

Antwort von DST AUTOMOTIVE LTD
I recently purchased Roof Rails from Dstonline, and I couldn’t be happier with my experience! From start to finish, the process was smooth and hassle-free. The website was easy to navigate, the checkout was straightforward, and delivery was impressively fast. The product itself exceeded my expectations—great quality, exactly as described, and fantastic value for money.

Antwort von DST AUTOMOTIVE LTD

Antwort von DST AUTOMOTIVE LTD
Professional service
Engineer arrived on time, Greg was very courteous

Antwort von DST AUTOMOTIVE LTD
I've used DST and turtle roof bars on 3 vehicles now and I can't praise DST enough from great after sales to a great product and help with installation.

Antwort von DST AUTOMOTIVE LTD
I’m very pleased with these roof bars for my Ford Transit Courier. They were offered at a good price, arrived quickly (even to the north of Scotland), and came with clear, simple instructions that made fitting them a breeze. They’ve not only added practical functionality to the van but also give it a nice cosmetic upgrade. A great add-on that makes a real difference – highly recommended!

Antwort von DST AUTOMOTIVE LTD
Very happy with my roof rails & bars, been on 6 months plus with no major issues. Just the normal added wind noise. I would recommend these.

Antwort von DST AUTOMOTIVE LTD
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