dukethelabel.com Bewertungen 15

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

15 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Buckle up ladies, because the 12G's certainly did!

I’ll admit, I was hesitant to buy a sports bra without trying it on first, but after seeing a few reviews online I decided to take the chance. And when I say the Duke The Label sports bras did not disappoint, I mean it.

After going through countless brands for football and basketball, and sticking with the same style since 2017 (which had completely given up on supporting anything), I was so over the lack of support and the spillage, you know the kind… over the top, out the sides, everywhere it shouldn’t be.

I love the feel, the padding, the style, all of it. The girls are secure, and I can play an entire football game with zero issues. Minimal movement, maximum comfort. They also don’t give me that “one big lump across the chest” look. The slight definition/moulding makes everything feel more comfortable and natural.

I highly recommend these sports bras, knowing they won’t be for everyone. But as someone who used to be a stick with a big chest and now has the mum‑bod with larger, less‑firm ladies, these are 100% worth a try.

2. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Aussie brand - highly recommend

Have bought a few items and they are wonderful. The leggings really support the parts of your body that need to be held in and they feel so nice. Would highly recommend this great Aussie brand. Staff are fabulous and they provide great customer service.

7. Mai 2026
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Thank you!!! xxx

Bewertet mit 5 von 5 Sternen

I LOVE DTL! <3

Fabulous Australian label designed with real bodies in mind. Quality fabric, beautiful designs that do what they promise and excellent customer service. Highly recommend giving them a try.

13. April 2026
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Aww thank you Danielle!!! xxx

Bewertet mit 5 von 5 Sternen

High Quality

Received high quality, great products - products I’ve not been able to find anywhere else. Highly recommend this company!

27. März 2026
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Thank you so much!!! xx

Bewertet mit 5 von 5 Sternen

Great

Great fit now my everyday bra.

6. Mai 2026
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Thank you Sarah! xx

Bewertet mit 5 von 5 Sternen

High quality product - material and fit

I have purchased 4 sports crops from Duke the Label. I am very happy with the items. They fit well and I am tall so the length is important. The material is soft and firm and does not irritate (I have sensitive skin so rarely find I can wear anything other than natural materials). Washes really well.
The service was good but I must say I do not like being addressed as Lovely ;) - I can put up with that though for the quality of the products.

1. November 2025
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Hey Pip! Thank you!!
Sorry its cause I call everyone Lovely, learning that we may need to change this now hahaha
Thank you again!! xx

Bewertet mit 5 von 5 Sternen

Although you are buying online

Although you are buying online you are able to find out exactly what your size is by determining your current bra size. I am a 18g and feel very supported in my bra. Will be buying another bra very soon. I also love the sizing.

5. Mai 2026
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Thank you so much Emma! xx

Bewertet mit 5 von 5 Sternen

A very honest review

A very honest review. Some very good points and one frustrating thing that felt like a let down but has not deterred me.

I've placed a few orders and I love the leggings (they still roll a little on me but nothing like every other pair of leggings does!), the shorts, the t-shirt style top I got was great. The sports bra and singlet sits a little funny on me but that's probably my body shape, I'm short with a short torso.

I had a wonderful experience with customer service where they helped me get the bag that was part of a sale, and the bag is great so I appreciate that.

My frustrating part was when an item that stated it was in stock wasn't included in my order. I reached out to check why and was told it was out of stock. I was told they'd be back in 1-2 weeks and then didn't hear anything, so I reached out 2.5 weeks later (which was around Christmas time so obviously busy etc) and didn't get any reply, so reached out again early Jan and didn't hear anything, I then reached out on IG and was told it would be prioritised and then it was finally sorted. So that was disappointing because my experience with their customer service had previously been very positive.

But, I'm sure they have worked on improving things, I know that they are a growing company (especially at sale times). I do really like my items and Rhi the owner is very sweet. I'm pretty sure I'll be buying something when new items drop.

1. Mai 2026
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Hey Kate, thank you so much!
December and January was a very steep learning curve for us here. Appreciate your feedback, we have got new processes and systems now so this doesn't happen again.
Thank you!! xx

Bewertet mit 5 von 5 Sternen

The leggings are wonderful

The leggings are wonderful. Soft but supportive and wash very well. But the best was the bra, I have a lot of trouble getting bras that fit and are comfortable. These are fantastic and I will be buying more. Thank you for the work you put in to make sure every size is catered fpr.

15. April 2026
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Thank you so much Claire!! xxx

Bewertet mit 5 von 5 Sternen

Highly recommend

Such good service, fabulous fabric, and design.

28. April 2026
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Thank you Catherine!! xx

Bewertet mit 5 von 5 Sternen

I was a full blown sceptic of the no…

I was a full blown sceptic of the no roll down leggings. I’ve tried many well known expensive brands and they all failed. I fully expected the same from DTL. What I experienced was the complete opposite. They fit snug, shaped and cinched in all the right places, no see through show when bending over and lastly the waistband did NOT MOVE!! I was floored. I’ve now gone back and purchased another 4 pairs. My only complaint. We need more colours 😂

27. April 2026
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Hahaha so many are sceptic!! So glad we surprised you!!! Thank youso much for the feedback xxxx

Bewertet mit 5 von 5 Sternen

Body Sculpt Leggings

A lovely company to deal with. The whole process from placing my order to receiving my Body Sculpt Leggings was seamless with great communication from the very start and in a warm, personal yet professional manner.
The leggings are a high quality material, well made and designed to feel very supportive for my larger pear shape body.

27. Mai 2025
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Thank you so much Sue!! xxx

Bewertet mit 5 von 5 Sternen

SHORTS

My main purchase has been the shorts in just about every colour and i absolutely love them, they are the most comfortable shorts ive owned and refuse to wear anything else to the gym and are always a go to staple.

Its hard finding active wear that fits and looks good when your a big girl but DTL is smashing it 🔥❤️

8. Jänner 2026
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Aww thank you Katie!!! xxx

Bewertet mit 1 von 5 Sternen

Terrible customer service, and active avoidance of giving refunds on valid returns.

I made my first (and only) order on Dec 25, which arrived about two weeks later. Unfortunately, the "big bust" sports bra doesn't actually cater to large breasts (forward-projecting), but large overall busts (fat all around the chest), so did not work. I went through the refund process, and paid for the items to be returned by Australia Post.
And then I waited.
Two weeks later, after not hearing anything back from DTL, I messaged to enquire about my refund. I received an AI reply apologising for the 'frustration' and claiming that there had been a 'problem' with the refund. I paid through PayPal - all they need to do is click a button. It's not complicated.
I gave them another week - still no refund. I emailed them again, and received a copy of the same AI response.
So I escalated it to a PayPal claim. Suddenly DTL emails me, saying they want to refund me but can't while there's a PayPal claim open. 🙄 Refusing the refund in the first place, and now refusing to participate in the PayPal claim process - two huge red flags. After more back-and-forth today, they have said that they will contact PayPal and approve the refund - but I'm sure they'll wait until the very last second, if ever, to punish me for forcing the refund...
I'm not sure if I'll ever get my refund, and I'm sure the owner will reply here with another sob story about processes outside of their control, but realistically, this is not the way to run a business. A genuine reply from the start and a real effort to refund returned items is all it takes.

6. Februar 2026
Bewertung ohne vorherige Einladung
dukethelabel.com-Logo

Antwort von dukethelabel.com

Hi Jessica,

I'm Rhi, the founder of Duke The Label. I want to address this personally because I don't think the full picture has been shared here.

You submitted your return on January 6 at 9:35pm. It was approved the same night at 10:35pm. Instructions went out immediately.

We received your items back on January 16. From there, we attempted to process your refund, and hit a genuine system error. Not once, but multiple times. This wasn't us avoiding it. It's documented in our system.

The PayPal situation is something I also want to be clear about. Access to our PayPal is restricted to me only, it's direct access to business finances and that's not something I hand over to my team. So when a PayPal dispute is open, it has to come through me. That's a security decision, not an excuse.

And when a PayPal case is open, PayPal themselves block merchants from issuing refunds directly. That's their policy, not ours.

Your full refund of $178.62 was processed on February 18.

Now I want to address something else directly.

My customer service team are real people. Three of them. They show up every day to genuinely help our customers and they do not deserve to be spoken to the way you spoke to them.

Calling them clowns. Telling them to stop with the "f***ing AI responses" when they are real humans doing their best to help you. That's not okay. I don't care how frustrated you are, that kind of language directed at my team crosses a line and I won't stay quiet about it.

Frustration I get. Delays are stressful and I understand that. But there is a way to communicate that without being abusive. My team deserves to come to work and be treated with basic respect.

I'm sorry it took as long as it did to get your refund sorted. That part is on us and I own it.

But the way my team was spoken to? That part is not okay and I won't pretend it is.

Rhi
Founder, Duke The Label

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr