Dusker Bewertungen 294

TrustScore 3.5 von 5

3,3

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I made a purchase on the 8.02.2026 , I contacted this company via email on the 16.02.2026 no response ,as I still had no tracking information or update to show then item has been dispatched , co... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The sleepbar is so useful for those who have insomnia or who like to listen to music/audiobooks in bed. The sound is quite muffled, but it’s understandable considering it’s travelling through a pillow... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I'm still not convinced..... Bought my headband and speaker a short while ago. To be honest, I think they are both overpriced (even at the "buy-one-get-one-free" offer. The app that you download... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The Sleepbar was meant for my wife, who tends to fall asleep watching shows and wires and headphones were flying across the bed every morning. I am a believer in interesting projects and I have decide... Mehr ansehen

Unternehmensdetails

  1. Schlaflabor

Vom Unternehmen geschrieben

Dusker, Formerly SoniSleep. We create simple bedtime innovations which help you fall asleep faster.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

294 Bewertungen

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Bewertet mit 1 von 5 Sternen

Utter Scam

My partner can hear the sleepbar in bed next to me, I can't understand any voices from the bar under the pillow and music is very quiet. Too quiet to understand and too loud for my partner. It fails on every claim it makes, can't reach out to them to get a refund, they've ignored all messages. Utter Scam DO NOT BUY.

1. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Hello Sam,

We're sorry to hear about the issues you've encountered with the sleepbar.

To address the sound leakage and volume concerns, we recommend checking the placement of the sleepbar under the pillow and adjusting the volume settings. If you haven't already, please try experimenting with different pillow types to find the best configuration for your comfort.

We apologize if you've had difficulty reaching out to us. Your satisfaction is our priority, and we'd like to assist you in resolving these issues. Could you please provide more details about your attempts to contact us, or share your order information as we see no records of any emails coming from you. This will help us locate your records and provide the necessary support.

Alternatively, you can reach us directly at hello@dusker.com. We're committed to addressing your concerns and ensuring your satisfaction with our product.

Thank you for your understanding, and we look forward to resolving this matter for you.

Bewertet mit 5 von 5 Sternen

Update

UPDATE-

I have changed my rating to 5*

I managed to find Carl who took responsibility and gave his time and to resolve the problem regarding the payment

This is my second order which is testimony to the fact I think the product is very good and well worth the wait 😊

23. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Hey Johanne,
We're glad you enjoyed your first Sleepbar!

I'm actually glad you've escalated this to us - this is a very strange situation i've never came across before.

It looks like there has been a bug with PayPal, where they've taken your payment.. but we haven't actually recieved any order on our website.

Just to expand a little.. when you pay with PayPal on any website, you temporarily leave the website, go to PayPal, and then they handle the payment on our behalf and relay the order info to us.

Whats happened here is PayPal have taken the payment but haven't relayed the order information back to our website.

This means our customer support team have no way to refund you, because the order isnt in our system.
It simply looks to them like you haven't placed an order, so they rightly told you to contact PayPal.

Anyway, i'm the manager for the site so i'm able to pick this up and resolve it personally.

I'll get our team to follow up with you tomorrow with an update.

Rest assured we'll get this resolved for you within the day :)

Bewertet mit 1 von 5 Sternen

Buyer Beware

This device is useless if you have anything other than a thin fiber pillow. Was very disappointed with the volume. When I tried returning it I found that I had to send it on my dime back to the UK which costs more than the device itself. I’ll chalk it up to a lesson learned.

24. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

We appreciate you taking the time to share your experience with our product, and we're genuinely sorry to hear that it didn't meet your expectations.

We understand your frustration with the device not being suitable for thicker pillows. Your feedback is crucial for us to continually improve our products. Regarding the return process, we acknowledge that the shipping costs back to the UK can be challenging, and we're sorry for any inconvenience this may have caused. As we grow, we'll be adding more domestic shipping return locations so we can improve our service. Thank you!

Bewertet mit 5 von 5 Sternen

I love my sleep bar from Dusker

I love my sleep bar from Dusker. It’s hard to explain how it makes me look forward to laying my head on the pillow and hearing my sound loop through the pillow! It soothes me right to sleep every night. Highly recommend. Thanks Lian!

27. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Thank you so much for your heartwarming review! We're thrilled to hear that your Sleepbar has become a cherished part of your bedtime routine. It's fantastic to know that the soothing sound loop through the pillow helps you unwind and drift off to sleep every night. Wishing you continued peaceful nights with your Sleepbar!

Bewertet mit 5 von 5 Sternen

I love the sleep bar

I love the sleep bar. Easy connection to my phone, and I can listen to audiobooks or podcasts without disturbing my partner. The sound is clear even muffled by a pillow

27. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

We're delighted to hear that you love your Sleepbar and that it has seamlessly connected to your phone, providing you the perfect solution for enjoying audiobooks and podcasts without disturbing your partner. Wishing you many more restful nights with your Sleepbar! Thank you!

Bewertet mit 5 von 5 Sternen

Surprisingly Good

Surprisingly Good
I have been searching for a comfortable option for headphones or speakers that I could hear but wouldn’t disturb any one else… this is the perfect solution I was nervous ordering this and more than a little sceptical but from the very first night I am sold … the sound is clear when I’m listening to audiobooks through the pillow yet not causing any disturbance to anyone else’s sleep fantastic

22. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

We're thrilled to hear that you found the Sleepbar to be the perfect solution to your search for comfortable audio options that won't disturb others.

We understand that trying a new product can be nerve-wracking, and we're delighted to have exceeded your expectations right from the first night. It's wonderful to know that you've found the sound quality clear and enjoyable when listening to audiobooks through your pillow.

Your satisfaction is our utmost priority, and we're grateful for your trust in us. If you ever have more feedback or questions, please don't hesitate to reach out. We're here to ensure you continue enjoying your peaceful nights with Sleepbar.

Bewertet mit 5 von 5 Sternen

I like to listen to sleep meditations…

I like to listen to sleep meditations or books at night to help me fall asleep. I tried using ear buds but there were really uncomfortable (I’m a side sleeper) and I fell asleep with them still in my ears, then had to find them in the morning. Some of the tracks I listen to would also not shut off automatically and my phone would just keep playing all night. I then tried keeping the volume low on my phone but it annoyed my husband. The Sleepbar has a 30 minute which is just about right, and allows me to be in a comfortable position. You can’t hear anything if your head isn’t on the pillow so my husband is able to sleep. The bar stays put and the battery life is good. I am falling asleep easier and having a much better night’s sleep.

17. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Thank you for sharing your positive experience with the Sleepbar! We're thrilled to hear that it has become a game-changer for your sleep routine.

It's wonderful to know that the 30-minute auto-shutoff feature aligns perfectly with your needs, providing you with the right amount of time to ease into sleep comfortably. We understand how crucial it is to have a device that accommodates different sleeping positions, and we're delighted that the Sleepbar has met that requirement for you.

Moreover, we're glad to hear that the Sleepbar's design allows you to listen to sleep meditations without disturbing your husband, ensuring both of you have a peaceful night's sleep.

Bewertet mit 4 von 5 Sternen

I love the sleepbar

I love the sleepbar. Only you can hear it in the bed, it vibrsted through your pillow comfortly and i love listening to audiobooks for falling asleep. The battery stays for long if you charg it to 100%

14. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Thank you so much for your wonderful review! We're thrilled to hear that you love the Sleepbar and that it has been a comfortable and enjoyable addition to your bedtime routine.

It's great to know that you appreciate the privacy and convenience of being the only one who can hear it in bed and that the vibrations through your pillow create a comforting and immersive experience for you. Audiobooks are a fantastic choice for relaxing before sleep, and we're delighted that Sleepbar is facilitating that for you.

You're absolutely right about the battery life – charging it to 100% ensures you can enjoy uninterrupted audio for an extended period.

Your positive feedback means a lot to us, and we're grateful for your support.

Bewertet mit 2 von 5 Sternen

Mostly ok. Probably not worth the money

Mask itself is alright. Low quality, cheap Chinese construction, but it’s a sleep mask. Takes a bit of effort to get right on your face as the padding is a bit intrusive and the strap takes some time to get in the right place to be comfortable, but not unworkable.

But the audio quality is horrible. First time I had it too loud and that horrible tinny treble hurt my ears. Turn it down and it’s at least bearable, but the quality is reflected in the audio. Not many products could have sound quality worse than this.

So as a sleep mask it’s fine. Overpriced and cheap, but fine. If you’re looking for audio though do yourself a favour and get some sleep buds. If you must have one of these I’ll wager you can find identical items on alibaba for a fraction of the cost.

15. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Thank you for sharing your feedback on our sleep mask with audio functionality. We're grateful for your honesty and for taking the time to provide a detailed review.

We're pleased to hear that you find the sleep mask aspect acceptable for your needs, but we're truly sorry to hear that the audio quality did not meet your expectations. Your feedback regarding the audio quality is valuable, and we will use it to further improve our product in the future.

We understand your concerns about pricing and construction, and we're committed to offering quality products at competitive prices. We continuously work on enhancing our offerings to provide the best value to our customers.

Regarding the strap and padding, we appreciate your input and will consider adjustments to ensure a more comfortable fit for our users.

We understand that audio preferences can vary significantly among individuals, and we apologize if our product did not align with your expectations in this regard. If you have any further suggestions or specific feedback, please feel free to share it with us. We're dedicated to making improvements based on customer input.

Thank you for considering our product, and we hope you find a solution that best suits your audio and sleep mask needs.

Bewertet mit 5 von 5 Sternen

I 100% recommend this item as I use it…

I 100% recommend this item as I use it almost every night, it allows me to listen to podcasts, while my husband and baby can't hear a thing. I can listen out for baby waking or fussing and still drift off whatever time of night it is without disturbing anyone else! (I left my first one when we went away on a family break - gutted!)

14. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Thank you so much, Hayley, for your fantastic review and for recommending our product! We're thrilled to hear that you've been enjoying your SleepBar and that it has become an essential part of your nightly routine.

It's great to know that SleepBar provides you with the perfect solution to enjoy your podcasts while ensuring a peaceful night for your husband and baby. Your ability to stay attentive to your baby's needs while still having a restful sleep is precisely what SleepBar was designed for, and we're delighted it's working so well for you.

We're sorry to hear that you left your SleepBar on your family break Your continued support means the world to us, and we're here to assist you with any questions or requests you may have in the future.

Once again, thank you for your kind words and for being a part of the SleepBar community. We wish you many more peaceful nights with your SleepBar!

Bewertet mit 5 von 5 Sternen

I wouldn't travel without it

I got my Sonisleep more than a month ago and I just hooked it up to the charger. I only need it for sleeping so the 30 min shut down function is a bonus. Plus I save on my phone battery as well. I'm a back sleeper and the biggest skeptic I know. I wasn't sure if I could hear anything sleeping on my back but when I turned on my back , I was surprised that the sound seemed to be coming from my entire pillow ,not just in one corner. I like to listen to whale music and it feels like I'm in the ocean swimming with them. I struggle with anxiety and have ADHD and Sonisleep ticked the right boxes in helping me drift off to sleep. It's connects super quickly to Bluetooth, is featherlight and you may hear some sound prior to putting it beneath your pillow but once under its like a private session. My husband can't sleep with sound but even he would inch closer to my pillow to enjoy the music. Definitely a win and worth the shillings....

13. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Thank you for taking the time to share your wonderful experience with the Dusker device. We're thrilled to hear that it has become an essential part of your bedtime routine and that it has had such a positive impact on your sleep quality.

It's fantastic to know that the 30-minute shut-down feature is a useful addition for your needs, and that you appreciate the battery-saving aspect as well. We designed Dusker with user convenience in mind, and it's great to hear that it aligns with your preferences.

The way you describe the sound enveloping your entire pillow and creating an immersive experience with your whale music is truly delightful. It's heartwarming to know that Dusker is helping you manage anxiety and ADHD, allowing you to drift off into a serene oceanic world.

We're also glad to hear that your husband, despite being sensitive to sound, can appreciate the music from your pillow. It sounds like Sonisleep is not just a win for you but for both of you.

Your kind words and endorsement mean a lot to us, and we're grateful to have you as a satisfied customer. We wish you many more restful nights with your Dusker!

Bewertet mit 5 von 5 Sternen

Love it!

Love it!
Bit of sorting to get right but it’s great and I’m very happy with it!

1. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Thank you for your enthusiastic review! We're thrilled to hear that you love your product and that it has brought happiness to your life.

We understand that sometimes it takes a bit of adjustment to find the perfect setup, but we're delighted to know that you've managed to get it just right. Your satisfaction is our ultimate goal, and your positive feedback motivates us to continue providing great products and service.

Bewertet mit 4 von 5 Sternen

I love this speaker!

I love this speaker!
When I inevitably wake up during the night, I get back to sleep much easier if I have something familiar playing in the room. So, I have been using a Bluetooth speaker on my nightstand. However, I do a fair amount of traveling, and occasionally end up sleeping in the same room as others. I have had to do without sleep, so as not to keep others awake with my speaker. I was about to buy one of those Bluetooth headband setups, but I really don’t like things on my head or over my ears. Then I stumbled upon an add for the Sleepbar.
This thing is a game changer! I listen to a combination of music and spoken word all night. When I have the volume set right, I can hear it very clearly through my pillow, but when I sit up, I can’t hear it at all. I have found that I can actually turn it up too loud, so I can faintly hear what is being said from 3-4 feet away. I read reviews that said they couldn’t hear spoken word and that it was too quiet. I have not had that experience at all. The sound quality is decent, not tin-ish at all.
I have not used the auto shut off function, as I need it playing at 2 am when I wake. Even with it playing all night, the battery life is amazing. I can go four or more days between charges.

1. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Thank you, Tammi, for sharing your experience with the Sleepbar! We're thrilled to hear how it has become a game-changer for your nighttime routine.

It's wonderful that you've found a solution to your need for something familiar playing in the room when you wake up during the night. We designed the Sleepbar with the comfort and convenience of our users in mind, and we're delighted to know that it has met your requirements.

Your detailed description of how the sound is clear through your pillow and how you can adjust the volume to your preference is invaluable. It's great to hear that you haven't faced any issues with the sound quality and that you find it far from "tin-ish."

The fact that the battery life meets your needs, even with it playing all night, is fantastic news. We designed the Sleepbar with long-lasting performance in mind, and it's rewarding to see it in action.

Your positive feedback means a lot to us, and we're grateful to have you as a satisfied customer.

Bewertet mit 1 von 5 Sternen

BEWARE of this device

BEWARE of this device. It sounds amazing and the solution for having AirPods in when trying to sleep or listen to a meditation. Spoken word is incredibly muffled and not clear. Product is shipped out of China and takes 2+ weeks just to arrive. Return shipping fee is on the buyer and you’re required to ship it to the UK. Given intl shipping rates, you’re spending just as much to ship the device as you’d get in refund.

Waste of money, do not purchase.

4. September 2023
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Antwort von Dusker

We're truly sorry to hear about your disappointment with the Sleepbar, and we appreciate your feedback. We take customer reviews seriously, as they help us identify areas where we can improve our products and services.

We apologize if the spoken word feature did not meet your expectations, and we acknowledge your concerns regarding the shipping and return process. We understand that international shipping can be time-consuming and costly, and we're actively working on streamlining our shipping procedures to provide a better experience for our customers.

We appreciate your feedback and will use it as an opportunity to learn and grow. We're dedicated to enhancing our products and services, and we hope to have the chance to regain your trust in the future.

Bewertet mit 5 von 5 Sternen

This little speaker is awesome

This little speaker is awesome. Does exactly what it says it does. Battery is long lasting. They say it runs for 7 hours but I think it's way more. I listen to white noise at night and rarely have to change it. It also doesn't really make a noise when you turn it on and off which is good for night times so you don't wake anyone up.

10. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Hey!
The sleepbar works wonders for while noise - we're glad it's improving your bedtimes! Thanks for taking the time to get in touch!

Bewertet mit 5 von 5 Sternen

What I was looking for

Dusker speaker was exactly what I was looking for. It allows me to relax and fall asleep listening to Podcasts without wearing headphones in bed or disturbing my partner.

5. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Thanks for taking the time to leave a review James.
If you need any ongoing support with your product, just get in touch with us at hello@dusker.com

Bewertet mit 5 von 5 Sternen

What a great innovative product

What a great innovative product. I put it under my pillow, turn on some music and wake up the next morning refreshed sure with a little drool man my pillow because I was Out Like a Light with this sleep bar. Thank You very much.

4. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Hey,
We're so happy you've had a good experience.
Keep an eye out for our updated release later this year!

Bewertet mit 2 von 5 Sternen

Simply doesn’t work as described.

Simply doesn’t work as described.

The main reason I bought this product was to be able to listen to audio books without my wife being disturbed. I am an insomniac, and listening to spoken voice is about the only thing that can get me to sleep.

However, she complained that she could also hear it when her ear was on her own pillow… and when I put my ear to her pillow, I discovered it was true. In fact I put my ear to a few points on the mattress near my pillow and the sound was audible there too. It seems the way this device sends the sound through vibration has no bounds.

An equal problem is the sound quality: it simply isn’t suitable for spoken word as that is precisely the frequency range a pillow will block out. Everything sounds as muffled as you would expect a speaker covered by a pillow to sound.

I also found I had to turn my phone volume up full and position my head extremely precisely just to be able to hear anything at all through my pillow.

And the claimed battery life is also false… it ran out after about 4 hours.

So, all in all… an utterly useless product for my use case. So it’s back to the AirPods Pro, which are still the frontrunner for wearable sleep audio.

I will concede it’s probably acceptable for listening to instrumental music, or music where you’re not concerned about being able to hear the vocals very well.

9. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Aw we're sorry about your experience.
The experience can be a little inconsistent due to the vast amount of pillow materials, thicknesses and audio preferences.. but we are fixing this in an update in the coming months.

For now, one of the most effective ways to improve the sound is to use an equaliser. If your Phone is an android, sometimes they're built into the settings. You can amp up the treble which counters some of the muffling you may hear.

If you're using spotify, this is something you can do from directly in the app settings!
Just have a fiddle around until you're satisfied. This may not help you for audiobooks, but definitely podcasts.

Thanks again for taking the time to provide this feedback.

Bewertet mit 1 von 5 Sternen

All work, no pay

The sleepbar is pretty good, has areas for improvement (e.g. needs on-unit volume control), but once you dial in the best kind of track to work with the vibrations, and work out the charging cycle, is a nice solution.
Problem is the company, they followed up multiple times to get me to do a video review, with promise of "immediate payment". Half money, half credit for another sleepbar. Neither amount was that enticing on its own, but I actually wanted to buy one as a gift, and this would be a tidy discount, so decided to bite the bullet and go through the awkward joys of writing up some prompts and filming something exactly the right length. I only did this after confirming it was still something they wanted, which they quickly and enthusiastically confirmed. Uploaded the video to their shared drive, emailed to advise it was done. Crickets. Followed up a few times, nothing. I mustn't be attractive enough for their advertising needs :D

10. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Dusker

Hey Janet,
Totally feel your pain here. It was totally our mistake.
I spoke to my team and i think the issue was arising that your reply kept hitting out junk box due to the fact their was a link it in!

According to my notes we did send that credit AND cash for sending a video in when we caught it?

Please get in touch on our support email hello@dusker.com if you need anything else.

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