Great deals and rewards program! Would still love to see the VIP discounts for preorders though, they were fantastic! Release dates on figures are a little slow from actual release but I also unde... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Great deals and rewards program! Would still love to see the VIP discounts for preorders though, they were fantastic! Release dates on figures are a little slow from actual release but I also unde... Mehr ansehen
Unternehmen hat geantwortet
As always, preordered figures, no matter where you get them from, are rarely on time. However once they were received I got them the next day of shipping which I definitely was not expecting as using... Mehr ansehen
Unternehmen hat geantwortet
I'd had an excellent experience with them, until they've just now closed up shop and disappeared with $300 worth of outstanding orders I'd paid for. Their website and social media have all been del... Mehr ansehen
DX Collectables is awesome and with there frequent sales they are my go to for all collectables. Shipping is fast and safe and customer service is prompt and helpful. I recommend you guys to all my f... Mehr ansehen
Unternehmen hat geantwortet
DX Collectables is a retailer of pop culture Figures, Statues, Board Games, Trading Card Games and Video Games. We're partnered with Australia and New Zealand's largest suppliers of pop culture collectables and games, allowing us to provide collectors with the highest quality and most sought-after items for their collections. We're lovers of all things fantasy and sci-fi which means we're also big collectors ourselves!
37/401 Pacific Highway, 2064, Artarmon NSW, Australien
"I Pre Ordered The 1/6 Scale Deluxe 'The Batman' On 29/07/2023 And Still Haven't Received It?? What's Worse Is I Have Emailed The Company Several Times This Month And Its Coming Back 'Email Not Sent'???!? Not At All Happy And Looking For My Money Back.Can Someone Help Please??"
Website closed down and received email he is bankrupt. And to not seek payment from him. But he's selling on ebay as gameswapau ... can't be too bankrupt. Reported to accc and lodged a claim to try and get my money back.
Was good until store website disappeared without previous notice and keep everyone's money for orders not fulfilled yet (mostly pre-orders) for around $2000 for me.
The penalty for stealing is imprisonment!
I want a refund of all my orders/items not fulfilled (if you read me)!
Not fulfil my orders. Noone has the intention of suing him?
The owner has closed up shop and stolen everyone's money without fulfilling orders and preorders. Very shady business practices. Be wary of his eBay shop gameswapau.
Scammed. Owner has run off with our funds (over $700 of mine)!!!!
Made two preorders with the site, almost finished paying one off via partial.ly and decided to check the partial.ly website for the remaining amount I needed to pay off to find that both orders were cancelled without any notice. I then went to check dx for answers and the website has been closed down. I can't get in contact with the stores owner Nathan Gosnell for a refund. Glad I spent over $500 paying both of my figurines only to find that Nathan had cancelled the orders and run off with my money. What a true blue bloke you are. Get in touch with your bank ASAP. And report this man to ACCC.
Store has closed and has kept pre-order funds. No communication with customers.
owner and business completely disappeared with everyones money and no warning
I'd had an excellent experience with them, until they've just now closed up shop and disappeared with $300 worth of outstanding orders I'd paid for.
Their website and social media have all been deleted and there's lots of other people in the same boat as me (many with higher amounts owed). Such a shame as I'd really liked the store - they were the best online retailer I'd used these past couple years and I just feel disappointed now.
Did not fulfill orders, does not respond and the owner has done a runner and stolen everyone's money. no more site, fb page, etc.
Huge scam, do better Nathan.
Dx collectables closed? All social media and even website is down. When you go to their website it just says opening soon. This is after iv made several preorders 2 never came and 3 in process but now I can’t even reach the website…
Have two outstanding preorders.
Website has disappeared and no contact at all.
Before now interactions and orders were fantastic.
Lack of communication and response to cancellation of a preorder and requesting a refund.
No phone numbers to contact only email but no reply.
This is my second purchase and this time it was double boxed that way no one was able to identify what it was. Thank you so much for the effort I really appreciate it.

Antwort von DX Collectables
Great customer service , quick delivery and they have some really good deals happening on pre orders and in stock items, so if you’re looking to pre order collectibles like Mezco, Hot Toys, Mafex, etc then best to try Dx collectibles and you’re most likely to save on order too.

Antwort von DX Collectables
I have made multiple orders and everything delivered fast and no issue.

Antwort von DX Collectables
Great communication, competitive prices and quick delivery. I would recommend DX collectables for any avid collector of pop culture.

Antwort von DX Collectables
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.