Earth Save Products Bewertungen 

26
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Really helpful experts who offered very well considered professional technical advice before determining that their Relair product suited my needs. That was a most refreshing and confidence gaining p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Service appointment Asif and his apprentice came to carry out a service. It was all done efficiently and effectively. It was tested and explained throughout. He also checked the system for leaks... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I just cannot get any help. Nothing. Apart from refusing to install after I bought their kit things just get worse and worse from Nick and Co. 1. I have their Ecocent, which was supplied with a m... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Eco-Cent Service Initial phone call to Pat & further e mail contact with James (office Co-ordinator) were all dealt with in a quick & friendly way. Asif the Engineer came out to carry out the works... Mehr ansehen

Unternehmensdetails

  1. Heizungsanlagenanbieter
  2. auch in
  3. Lieferant von Klimasystemen
  4. Ökostromanbieter
  5. Solartechnikanbieter

Vom Unternehmen geschrieben

Earth Save Products (ESP) is a leading provider of sustainable heating solutions based in Wallingford, UK. With over 15 years of expertise, we specialize in designing and delivering energy-efficient systems that exceed our clients' needs. Our comprehensive range of products includes air source heat pumps, underfloor heating systems, mechanical ventilation, and heat recovery systems, among others. As a family-run business, we are committed to offering top-notch service and support to our customers, ensuring their homes and businesses are equipped with environmentally friendly heating solutions. With a focus on innovation and quality, ESP is dedicated to driving the transition to renewable energy and helping our clients reduce their carbon footprint.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

26 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(26)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The experts!

We built a new Eco home and wanted to install a GSHP and MVHR. It has very frustrating initially, there are a lot of firms who don't want to be involved in these new technologies or give poor advice. Earth save products saved the day! Extremely knowledgeable and helpful, Steve even expertly fitted and commissioned someone elses MVHR that I had purchased from a firm that clearly didn't know what they were doing. If you want the facts, go to ESP.

24. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Organised service with ESP …

Organised service with ESP for our Ecocent water heater. There was also a minor problem with it.
Jamie arrived on time. Polite ,knowledgeable about the product and extremely helpful. Within 2 hours the unit had been fully serviced and the problem rectified. Couldn't ask for a better service. Thankyou

13. Juni 2024
Bewertung ohne vorherige Einladung
Earth Save Products-Logo

Antwort von Earth Save Products

Dear Rodney,

Thank you so much for your wonderful 5-star review!

We are delighted to hear about your positive experience with our service. It's fantastic to know that Jamie was able to provide polite and knowledgeable assistance, and resolve the issue efficiently.

Your satisfaction is our top priority, and we're thrilled that you found our service to be exemplary. If you have any further needs or questions in the future, please don't hesitate to reach out.

Thank you once again for your kind words and for choosing our service!

Best regards,
Earth Save Products

Bewertet mit 5 von 5 Sternen

Responsive and do care

I did post a negative review out of frustration. But it seems like this company does care, got a prompt and a genuine reply. I am hoping my issue will now be sorted.
Thank you

Further update: I have since received the required parts and my heater is up and running. Really appreciate the support from ESAVEP

12. Mai 2024
Bewertung ohne vorherige Einladung
Earth Save Products-Logo

Antwort von Earth Save Products

Dear Ahm Ri,

Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced with your water heater. We understand how crucial it is to have a functional appliance, and we regret any frustration caused by our after-sales service.

We are committed to resolving this issue promptly and to your satisfaction. To expedite the process, could you please provide us with your order details and the specific part needed for your water heater? We will prioritize your case and ensure that the necessary steps are taken to address the faulty circuit.

Additionally, if you prefer to discuss this matter over the phone, please provide a convenient time for us to reach out to you, and we'll make arrangements accordingly. Please accept our apologies for the delay in responding to your emails. Rest assured, we are looking into this as a matter of priority and will send the spare parts as soon as we allocate your order. Thank you for your patience.

Sincerely,
Earth Save Products

Bewertet mit 5 von 5 Sternen

Fantastic Products with First Class Support

I chose Earthsave to supply the Air Source heat Pump and underfloor for our house rebuild as the quality of the equipment was far superior to the run of the mill Mitsubishi equipment for not a great deal more. They have been so helpful and knowledgable throughout - advising on changing specs and equipment as our build has evolved from a refurbishment to a rebuild.

Our first purchase was the Ecocent MVHR (Mechanical Ventilation Heat Recovery) system which provides ventilation to all our wet areas and uses the energy in the waste moist air to heat our hot water. I have to say I was very sceptical about this but it's fantastic - we have loads of hot water at minimal cost.

As we had to rebuild we were able to have hot water UFH on all 3 floors, powered by Earthsave's New Greenline R290 Heat Pump. A benefit of having the Ecocent for Domestic Hot Water is that we can run the heating separately. Our system was commissioned in May but didn't really start heating the house until October, although we did occasionally notice the pump whir as it maintained cylinder temperature. There is very little noise from the exchanger - only noticeable if you are outside and within 5 metres or so and it hardly runs at all in the summer. Now that it's winter the system has been maintaining a very comfortable 21C in our living rooms and 19C in our bedrooms. I'm quite surprised just how responsive UFH is - I had been led to believe it would take ages to heat up but really it will heat a cold bedroom from 16C to 19C in a couple of hours.

Earthsave have been fantastic to work with all along, responsive, informed, proactive and patient. Their support matches their kit - top notch!

19. Dezember 2023
Bewertung ohne vorherige Einladung
Earth Save Products-Logo

Antwort von Earth Save Products

Thank you for sharing your experience with us! We're thrilled to hear that our products have made a positive impact on your home. As a family-run business, your satisfaction means the world to us. We're delighted to have been part of your house rebuild journey and are here to assist you every step of the way. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thanks again for choosing Earth Save Products! 💚

Bewertet mit 5 von 5 Sternen

New Air Source Heat Pump Installed…

New Air Source Heat Pump Installed GREENLINE R290. It is a magnificent beast and heating the Under Floor Heating in a fraction of the time compared with the old unit. Unit is monitored (for a small charge) by Head Office and problems quickly identified and/or avoided. Cant recommend this Company and this unit more highly

16. November 2023
Bewertung ohne vorherige Einladung
Earth Save Products-Logo

Antwort von Earth Save Products

Thank you for your positive feedback! We're delighted to hear that your new GREENLINE R290 Air Source Heat Pump is exceeding your expectations and providing efficient heating for your underfloor system. Your satisfaction is our priority, and we're committed to delivering top-notch service and reliable products. If you ever need assistance or have any questions, please don't hesitate to reach out. Thanks for recommending us!

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