EA Mobility Bewertungen 

82
•
TrustScore 4.5 von 5

4,4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The design team were very good. The bathroom looks lovely. The workmen, specially Paul was exemplary, beautiful craftsman, worked all day, cleared stuff each day. Understood disability needs. Hope he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Very good installation by the fitter Craig, who found solutions to work around the challenges of operating in a very old house and worked hard to finish a tricky job on time. Tara the salesperson was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What a good company I have just had a walk-in shower fitted and I was really pleased with the quality of the materials used. It has made a great difference to my wife's needs. Warren arrived 8.00am i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

My Wet room is missing to hand rails one was paid for on interim bill. So for dissabled person use is impossible. Incomplete closure in front of stopcock, Small Wall damage plaster behind bathroo... Mehr ansehen

Unternehmensdetails

  1. Badezimmerrenovierung
  2. auch in
  3. Anbieter von Mobilitätsausrüstung
  4. Bäderstudio

Vom Unternehmen geschrieben

EA Mobility is a family-run specialist in accessible bathrooms for older and disabled people, with over 20 years' experience and Which? Trusted Trader status for eight years running. We design and install wet rooms, walk-in and level access showers, walk-in baths, accessible kitchens, ramps and equipment such as hoists, bath lifts and smart toilets, managing each project from design to building work. Every customer has different access needs, so each installation is designed around the person using it, with discretion, fast turnaround and quality materials. Our installers, surveyors and project managers are fully trained, directly employed and DBS-checked. We're approved by the Trading Standards Approved Code, Which? Trusted Traders and Safe Local Trades and Services, and proud partners of Parkinson's UK and the MS Society. We cover all of the UK. Qualifying customers pay 0% VAT. Call FREEPHONE 0800 955 8810 or visit eamobility.com for a free home visit or a free brochure by post.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

82 Bewertungen

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4,4

Alle Bewertungen

(82)

45 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

From planning to inception ,the whole…

From planning to inception ,the whole project for my walk- in shower was carried out professionally especially the fitter Ray who was faultless in his work

22. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for your kind review. We're pleased the whole project, from the planning stage through to the finished shower, felt professional at every step.

"Faultless" is about the best thing you can say about a fitter, and Ray will be delighted to hear it — we'll make sure he does. Enjoy your new walk-in shower.

The EA Mobility Team

Bewertet mit 5 von 5 Sternen

Kieran was the fitter assigned to our…

Kieran was the fitter assigned to our bath replacement shower install. Kieran demonstrated he is both hard working and conscientious. A highly able craftsman who delivered a top install. My wife and I are delighted. We are both now well into our 80’s and our new shower has made a material difference to our lives……thank you Kieran and thank you EA Mobility Group. Highly recommend.

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you both — this is exactly why we do what we do. Hearing that a new shower has made a material difference to your daily lives is the best outcome we could ask for.

Kieran will be very proud to read this. Hard-working, conscientious and a highly able craftsman is a description any fitter would be glad of, and we'll make sure he sees it.

Thank you for recommending us, and we wish you both many years of enjoying your new shower.

The EA Mobility Team

Bewertet mit 5 von 5 Sternen

Right from the start I felt comfortable…

Right from the start I felt comfortable with EA Mobility. From Tara who helped me design a walk-in shower to Damien who installed it with minimum fuss. I was kept informed throughout the installation and consulted when needed. Damien was very pleasant and I had minimum disruption to my day. I am delighted with the finished result. Thankyou.

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you so much for your lovely review! We’re delighted to hear you felt comfortable with us from start to finish. We’ll be sure to pass your kind words on to Tara for her help with the design, and to Damien for his tidy and pleasant installation work. Enjoy your new walk-in shower!

Bewertet mit 5 von 5 Sternen

Superb workmanship !

I have just had a shower and non slip flooring installed by ea mobility. The whole experience was brilliant from first to last. The adviser, Michael, listened to what I needed but didn't try to pressure me to choose a more expensive option or to buy at all. He just took measurements and e-mailed me quotes. The work started on Monday 20 April when the fitter, Warren Jones arrived promptly at 8 am. The workmanship is superb and I would wholeheartedly recommend ea mobility to anyone.

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you so much for the wonderful review! We pride ourselves on offering a pressure-free experience, so it’s fantastic to hear that Michael made you feel at ease. I will gladly pass your compliments on to him and to Warren for his superb workmanship and prompt arrival. Enjoy your new shower and non-slip flooring!

Bewertet mit 4 von 5 Sternen

Lawson our fitter was extremely…

Lawson our fitter was extremely friendly clean and efficient. Felt very safe with him in our home. Communications could be improved with EA themselves but cannot fault the work.

22. April 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for your feedback. We are delighted to hear that you felt safe with Lawson and that his work was faultless, clean, and efficient. We will certainly pass your kind words on to him. We also appreciate your comment regarding our office communication; we take this seriously and will use it to improve our service moving forward.

Bewertet mit 2 von 5 Sternen

Sub-standard walk-in Shower Installation

The customer service I received from EA Mobility regarding the installation of a walk-in-shower in August 2025 was very unsatisfactory.

I was told that the installation would take 3 days so I booked into a hotel. I came home after that time and found the job had not been completed because the wrong glass panel had been delivered. I had to wait for the correct one to be delivered and installed before I could use the shower. The installation actually took 8 days! On the same day the job was completed, I received a phone call from a woman at EA Mobility demanding that I make the final payment, which I did. I was surprised as I expected EA Mobility to carry out an inspection to make sure the installation was done properly, before taking final payment. It was not long before I started having issues. The rubber at the bottom of the shower door was too short and the side panel had not been installed securely and kept moving out of place. As a result, water kept leaking out of the side when in use. I contacted EA Mobility in early December 2025 to report the issues and Jon, the installation manager, came to investigate. He confirmed that the rubber was too short and a new one needed to be ordered, but did not address the panel. While Jon was inspecting the shower, he said I could no longer use it and that a Triton engineer would need to be booked to fix it. He did not say what was wrong. I went 19 days over Christmas 2025 without being able to take a shower. When the Triton engineer arrived in the new year, he discovered the water temperature gauge had been installed incorrectly. The blue and brown wiring were installed the wrong way around which he said was potentially dangerous. The engineer corrected this serious blunder. Before he fixed it, I took a photo to send as evidence to EA Mobility which I did, but there was still the issue with the side panel. The next issue I had was the inside shower door handle came loose, due to the door not locking properly when showering. At this point, I called my nephew, who has experience with installation work and asked him to take a look. He confirmed the installation was substandard. Jon came again to inspect the faulty door handle and my nephew was also there to support me. He discussed all the faults with Jon, who agreed that the shower needed to be reinstalled. I am convinced that if my nephew had not been present this would not have happened. Although I was given a date over the telephone for the reinstallation, I did not receive any written confirmation. I called the day before the work was due to be carried out to check it was still going ahead and to request written confirmation. A report was sent to me outlining the work to be done. The reinstallation took 2 full days to complete and I could not shower during that time. I found this further disruption stressful. I am very disappointed that I have never received an official letter from EA Mobility apologising for the substandard installation or even acknowledging responsibility. As a vulnerable pensioner with severe mobility issues, the installation of a walk-in shower was supposed to make my life easier, but the whole experience has been very stressful. I am not impressed with the inadequate customer service I received from EA Mobility and I would not have used their services if I knew things would be so poorly handled.

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

We’re very sorry to read about your experience and the distress this situation has caused you. This is not the standard of service we aim to provide, particularly for customers who rely on us to improve accessibility and comfort in their homes.

We fully recognise how frustrating the delays to your installation must have been, especially given the inconvenience of arranging alternative accommodation. The issue with the incorrect glass panel and the extended installation time clearly fell short of the expectations we set, and we understand how disruptive this was.

We’re also concerned to hear about the faults you experienced following completion. While we appreciate you bringing these to our attention and allowing us the opportunity to investigate, it’s clear that the process of resolving them took longer than it should have. We sincerely regret the period during which you were unable to use your shower, particularly over the Christmas period, and the stress this caused.

Regarding the technical issues you’ve raised, including the concerns identified by the engineer, we take matters of safety and installation quality extremely seriously. Please be assured that this was escalated internally and reviewed with our installation team to ensure appropriate standards are consistently met.

We’re pleased that all issues have now been fully resolved following the reinstallation, and that the shower is now functioning as intended. However, we recognise that the additional disruption and lack of clear communication added to your frustration. We also apologise that you did not receive a formal written apology.

Your feedback is important to us and has been shared with senior management as part of our ongoing efforts to improve both our service delivery and communication with customers.

If there is anything further you would like to discuss, please don’t hesitate to contact us directly.

Kind regards,
EA Mobility

Bewertet mit 5 von 5 Sternen

Wet room shower enclosure

Had my new bathroom fitted over the last week, arrived very promptly and worked very hard and kept the noise and mess to a minimum. Patrick kept me informed as he was progressing and he was polite and friendly through out.

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for sharing your experience! We are delighted that Patrick delivered a prompt, polite, and tidy installation for you. Keeping you informed throughout the process is exactly what we aim for. Thank you for choosing EA Mobility!

Bewertet mit 5 von 5 Sternen

Very Satisfied customer

Damien, our fitter, was amazing from start to finish. He was very patient and caring to my very elderly father, who has mobility issues and ensured the walk in bath and grab handles were exactly as Dad wanted.taking the time with him to include him in important descions.
The end product is exceptionally well installed, looks good and provides safe and comfortable bathing.

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for sharing such a lovely review! It’s fantastic to know that Damien made the process so positive for your father and delivered an exceptional installation. Ensuring our clients feel comfortable and respected is always our top priority. We wish your father all the best with his new, safe bathing space!

Bewertet mit 5 von 5 Sternen

Pleased with our new shower

Kiran the Fitter was very pleasant and helpful and did a good job. He left everything clean and tidy.
EAMobility were a very professional company to deal with. I would recommend them.

16. April 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for sharing your experience! We're delighted you found our team professional and are pleased with your new shower. It's great to hear that Kiran was helpful and tidy throughout the work. Enjoy your new shower!

Bewertet mit 5 von 5 Sternen

Great Industry knowledge

Big shout out to Rod who recently went out of his way to help me with niche advice. After meeting at Naidex exhibition, Rod researched a specific product to meet my needs AND contacted me with really useful information. Such kindness and effort to share knowledge for no personal gain as he was not supplying the aid I needed. He just wanted to help! Thank you, I wouldn’t have found the product without your help.

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for sharing your experience! Helping people live independently is at the heart of what we do, so it's brilliant to hear that Rod could guide you to the right product after Naidex. We will certainly pass along your shout-out and thanks to him!

Bewertet mit 5 von 5 Sternen

Excellent Service

The service from start to finish was outstanding. Both Coll and Peter went out of their way to ensure what we ordered and wanted was delivered and installed to an excellent standard with minimal disruption to ourselves. Thank you

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you so much for your feedback! Ensuring our installations are completed with minimal disruption is very important to us, so it’s great to know Coll and Peter hit the mark for you. We appreciate your kind words and hope you enjoy your new installation.

Bewertet mit 5 von 5 Sternen

Very satisfied with our new shower room…

Very satisfied with our new shower room installation. The project taken by EA mobility was seamless from start to finish. Accomplished in a short period of time with very minimal disruption. Excellent finish to very high standards. I honestly recommend EA mobility to others for their high standards. An extremely professional installer Ivan.

13. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for sharing your feedback! We're thrilled to hear that Ivan completed the project to such high standards with minimal disruption. Knowing you are very satisfied with your new shower room means a lot to the whole team.

Bewertet mit 5 von 5 Sternen

Damien did an excellent job can’t fault…

Damien did an excellent job can’t fault his workmanship very perlite kept us well informed

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for your feedback! It's great to hear that Damien provided an excellent, polite service and kept you in the loop. We appreciate your review and hope you love the finished result!

Bewertet mit 5 von 5 Sternen

Excellent Service

Excellent service from this Company they were very professional from start to finish.
The finished product (a walk in shower)is excellent this is largely due to AURIS the fitter who was very prompt courteous and worked in a clean and tidy manner.
I would have no hesitation in recommending E A Mobility
Mrs Jean Taylor

20. März 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for sharing your experience, Mrs. Taylor! It’s fantastic to hear that Auris delivered an excellent, professional installation from start to finish. We truly appreciate your high recommendation of EA Mobility. Enjoy your new shower!

Bewertet mit 5 von 5 Sternen

E A Mobility highly recommended

E A Mobility are an excellent company to deal with from booking the first appointment to completion of the wet room. Auris our fitter was extremely hard working, talented and a pleasure to have in our house. Having struggled for a year to find a company that would fit a wet room in spite of the concrete floor and underfloor heating, we now have a stylish and functional wet room enabling us to stay in our current property.

13. März 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for sharing your experience! We know how stressful it can be trying to find the right team for complex installations, so we're thrilled we could deliver a stylish and functional wet room for you. I'll be sure to pass your lovely feedback on to Auris. Thank you for highly recommending EA Mobility!

Bewertet mit 5 von 5 Sternen

Excellent service

Very polite, friendly staff. Worked efficiently and tidily, and we are very very pleased with our new ‘wet room’
Super job, thank you.

9. März 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for your feedback! We’re thrilled that you are very pleased with your new wet room and that our installers left everything clean and tidy. Thank you for choosing EA Mobility!

Bewertet mit 5 von 5 Sternen

E A mobility were excellent

E A mobility were excellent- everything as promised. The work was completed in 3 weeks, as promised, with minimal disruption and mess. Everything was left tidy afterwards. All the people involved were excellent, especially Darren who did most of the work. We had an outside wall built and a partition wall to create the wet room. The wet room looks good and works well.

16. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for sharing your experience! It's great to hear that Darren and the team completed your wet room conversion on time with minimal disruption. We always aim to keep our promises and leave things spotless. Thank you for choosing EA Mobility!

Bewertet mit 5 von 5 Sternen

From start to finish brilliant.

From start to finish brilliant.
The team at EA are pleasant and very helpful. We had a new wet room floor fitted from quotation, survey and fitting all very good. The actual fitter Adam was excellent nothing was a problem and the finish is fantastic
I would recommend EA to anyone
Great job guys

7. März 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for sharing your experience! We're thrilled that Adam made everything look easy and delivered such a fantastic finish on your new wet room floor. We truly appreciate your recommendation and your kind words about the whole team.

Bewertet mit 5 von 5 Sternen

Ea mobility delivered all materials on…

Ea mobility delivered all materials on time and Oris there fitter did a great job installing the new walk in shower, flooding and radiator.

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for the 5-star review! We are delighted that everything was delivered on time and that Oris did a great job installing your new walk-in shower, flooring, and radiator. We truly appreciate your feedback and hope you love the finished result!

Bewertet mit 5 von 5 Sternen

First Class Experience

First class experience. The men who came to my house were excellent; tidy, polite, and efficient. I’m delighted with my new bathroom and would highly recommend EA Mobility.

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von EA Mobility

Thank you for the 5-star review! We are thrilled to hear that you had a first-class experience with our team. Providing a tidy, polite, and efficient service is exactly what we aim for, and we're so glad you are delighted with your new bathroom. Thank you for highly recommending EA Mobility!

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