easySkip Bewertungen 33

TrustScore 3 von 5

2,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Booked because they were the cheapest online, they were very easy to contact about the amendment of delivery and collection dates. My skip was ready earlier than expected and they collected the skip a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We used Easyskip for a house clearance, we requested drop off on a Friday and collecting on the Monday as we only needed it for the weekend. All was great dropped and collected as requested. We recomm... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Very friendly and competent on phone, the guy who brought the skip was also very nice, he even offered to help me put my rubbish in it. I asked for very quick removal and they said no problem, I'm... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Appalling company. Booked skip for drop off on a specific day, never arrived, no phone number, no contact info, no response to emails. Arrives on a random day - we'd paid for next day collection as it... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

33 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 4 von 5 Sternen

Cheap and positive

Booked because they were the cheapest online, they were very easy to contact about the amendment of delivery and collection dates. My skip was ready earlier than expected and they collected the skip after I notified them. The skip did arrive a day late, it didn’t affect me that much but overall a positive experience.

23. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid

Booked and paid for a skip that did not appear. Waiting around all day like a plum.Front garden full of waste ready to go. Phones weren't answered.E mail was. They were unable to get a licence.At what point were they going to tell me? A day wasted and my neighbours parking space blocked.They have promised a refund.
Will use a local skip company in future.Avoid.

29. April 2026
Bewertung ohne vorherige Einladung
easySkip-Logo

Antwort von easySkip

Hi Sean,

We're really sorry for the day you lost waiting. The issue here was a council permit one — the licence needed to place the skip on the road couldn't be secured in time, which is outside our direct control, but we should have flagged it to you far sooner rather than leaving you waiting.

Your refund is on its way. If there's anything else we can put right, please email info@easyskip.uk.

The easySkip Customer Service Team

Bewertet mit 1 von 5 Sternen

Very friendly and competent on phone

Very friendly and competent on phone, the guy who brought the skip was also very nice, he even offered to help me put my rubbish in it. I asked for very quick removal and they said no problem, I'm still waiting!
I'm worried because there is no one answering phone and answer machine full.
Ambulances come to bungalows across the road and school collections , need my car on my drive where the skip is sitting.

24. April 2026
Bewertung ohne vorherige Einladung
easySkip-Logo

Antwort von easySkip

Hi Maureen, thank you for the kind words about our phone team and driver — I'm sorry the collection hasn't happened as quickly as promised. I'd like to get this sorted for you today. So I can locate your booking and push the depot directly, could you email me your order number or the postcode the skip is on? Our address is info@easyskip.uk and I'll pick it up personally.

I'd also like to look into why you've struggled to reach us by phone — that shouldn't have happened since we do not have a limit on our answering machine.

easySkip Customer Service Tram

Bewertet mit 1 von 5 Sternen

Long delay on collection - go direct!

Skip arrived on time. Delivery agent friendly and careful dropping it off on the drive. We had a small room to rip out and were done within a week so asked for it to be collected. Following numerous chases with barely any response it has finally been picked up, 4 weeks later. Poor, inaccurate communication which was frustrating.

20. April 2026
Bewertung ohne vorherige Einladung
easySkip-Logo

Antwort von easySkip

Hi Tim,

Thank you for the kind words about the delivery — on-time arrival and a careful, friendly driver are exactly what we aim for, and I'll pass that on to the team.

On the collection, I'm sorry it fell short. A long wait with poor communication isn't the standard we work to, and I'd genuinely like to look into what happened on your specific booking. We haven't been able to match the name here to an order on our side, so I've asked Trustpilot to help connect us — if you could share a booking reference or delivery postcode, I'll come back to you personally with a proper answer.

easySkip Customer Service Team

Bewertet mit 4 von 5 Sternen

Booked a 4-yard skip for garden waste…

Booked a 4-yard skip for garden waste and old fence panels. EasySkip delivered to my drive in Reading – driver was careful, didn't crush my flower border.

I nearly made a mistake: I had an old carpet from the spare room rolled up ready to go in. Driver spotted it and said no – POPs regulations mean carpets with foam backing can't go in a mixed skip. He wasn't being awkward; it's the law.

They gave me a leaflet with a list of what's banned. Fair enough. I took the carpet to the tip myself.

Skip collected on day 6 (I paid for 7 days, they came early – no problem). Total was £199.

If you read their rules first, you'll be fine. If you don't, don't leave a 1-star review because you didn't listen.

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Collection a Joke

Where do I start! Ordered a skip for delivery on the 7th April collected on the 11th April payment all went through but got no confirmation email so I rang them and they could deliver on the 8th (not great as digger arrived on the 7th) finished with skip on the 9th rang them to collect if possible before the 11th(scheduled collection) no collection early and no collection on the scheduled date. Emailed and rang to have a moan on 13th and said they would contact the contractor. Got message on 14th saying collection 15th now 17th and skip still not collected. Think long and hard before using Eazyskips!!!!!

7. April 2026
Bewertung ohne vorherige Einladung
easySkip-Logo

Antwort von easySkip

Hi — thank you for the feedback.
We're pleased the skip was delivered and the job was completed, which is the core of what we're here to do. Where we fell short was on collection and the communication around it, and we'd genuinely like to put it right.

We can't locate your order from the review alone — could you email us at info@easyskip.uk with your order reference or the delivery postcode? Once we have that, we'll check our records, prioritise collection if the skip is still with you, and come back to you directly.

A couple of points worth noting for anyone else reading: our booking confirmations are sent automatically the moment an order is placed, so if one doesn't arrive it's always worth checking spam or junk. And during peak periods, collections can occasionally run a few days beyond the scheduled date due to licensed carrier capacity across the UK — though in your case we should have communicated that proactively rather than leaving you to chase.

Looking forward to your email so we can get this sorted for you.
easySkip Customer Service Team

Bewertet mit 1 von 5 Sternen

Appalling company

Appalling company. Booked skip for drop off on a specific day, never arrived, no phone number, no contact info, no response to emails. Arrives on a random day - we'd paid for next day collection as it was taking up our whole driveway and they didn't collect for 3 weeks. Again a nightmare trying to get in touch. Offered us £10 off next order as compensation. Terrible company, do not hire, they just outsource anyway so find local.

5. Jänner 2026
Bewertung ohne vorherige Einladung
easySkip-Logo

Antwort von easySkip

Hi Sarah — thank you for taking the time to write this, and we're genuinely sorry for the experience.

You're right that we fell short on this one. A delivery arriving on the wrong day and a collection taking three weeks, particularly when the skip was blocking your driveway, is not the standard we hold ourselves to. The £10 gesture offered at the time clearly didn't reflect the scale of the disruption, and we'd like to revisit that properly.

A couple of points for anyone else reading: our email address is listed in the footer of every page on easyskip.uk and our phone number is included in every booking confirmation sent at the point of order. It sounds like communication broke down somewhere in your case and we want to understand why, so it doesn't happen to another customer.

Please email us at info@easyskip.uk with your order reference or delivery postcode. We'd like to look at your order properly, understand where the communication failed, and come back to you with compensation that reflects what you went through.
easySkip Customer Service Team

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