EDAPT USA Bewertungen 946

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. I’m glad b/c before Edapt wasn’t aware of anything related to my student lo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I'm on a fixed income , my house burned down and we lost everything, my husband's health declined, I can't afford my bills. They helped get my student loan fixed, so I can concentrate o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Callcenter
  2. Berater
  3. Studentenwerk

Vom Unternehmen geschrieben

We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

946 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

I always had help and all my questions…

I always had help and all my questions answered. I appreciate it !

22. August 2025
EDAPT USA-Logo

Antwort von EDAPT USA

Hello Bryan,
Thank you for your 5-star review! We’re so glad to hear that you always felt supported and had your questions answered along the way. Providing clear guidance and dependable help is what we strive for every day!

Bewertet mit 5 von 5 Sternen

The company is great

The company is great. They help me when I needed to handle my payment towards my student loan. I am grateful for your service

21. August 2025
EDAPT USA-Logo

Antwort von EDAPT USA

Hello Jasmin,
Thank you so much for your thoughtful review! We’re so glad we could be there to help you manage your student loan payments. Knowing that our service made a difference for you means a lot to us. We truly appreciate your trust and are grateful for the opportunity to support you along the way.

Bewertet mit 5 von 5 Sternen

I was talking to with respect and…

I was talking to with respect and kindness

20. August 2025
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Antwort von EDAPT USA

Hello Kristine,
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you felt treated with respect and kindness. We truly appreciate your trust and are always here whenever you need us.

Bewertet mit 5 von 5 Sternen

Although I ran into a few hurdles of my…

Although I ran into a few hurdles of my own making. Angel was stupendous. She answered her phone Always. She was On Time. Was thorough and Followed through. with all paperwork. I would highly recommend working with this team and especially Angel. Thank you, Heather C.

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von EDAPT USA

Hello Heather,
Thank you so much for your thoughtful review! We’re delighted to hear that Angel was able to make such a positive difference in your experience. Her consistency, professionalism, and dedication to following through truly embody the level of service we strive to provide. We’ll be sure to share your kind words with her. Thank you again for the recommendation and for trusting our team.

Bewertet mit 5 von 5 Sternen

I love edaptusa

I love edaptusa. They are super respectful and super patient and kind and help benefit you tremendously with the income driven repayment plan.

14. August 2025
Bewertung ohne vorherige Einladung
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Antwort von EDAPT USA

Hello Elijiah,
Thank you so much for your kind words! Respect, patience, and kindness are core values for our team, and we’re so glad they’ve made a difference for you. It’s our mission to help clients benefit as much as possible from programs like the income-driven repayment plan.

Bewertet mit 5 von 5 Sternen

They always reach out and kee me…

They always reach out and kee me up-to-date on my account.

14. August 2025
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Antwort von EDAPT USA

Hello Debra,
Thank you for your kind words and 5-star review! We’re so glad to hear that our consistent communication and updates have been helpful for you. Keeping our clients informed is a top priority, and it’s great to know it’s making a difference. We truly appreciate your trust!

Bewertet mit 5 von 5 Sternen

This company was Very professional and…

This company was Very professional and helpful with my situation thanks again

12. August 2025
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Antwort von EDAPT USA

Hello Kenneth,
Thank you for the 5-star review! We’re so glad we could be helpful and provide the support you needed. It’s always our goal to deliver professional service while making things as smooth as possible for our clients. We truly appreciate your trust and look forward to helping you anytime you need us again!

Bewertet mit 5 von 5 Sternen

Amazing customer service.

Amazing customer service.. gets the job done Thanks girls !!

11. August 2025
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Antwort von EDAPT USA

Hello Dee,
Thank you so much for the fantastic review! We’re thrilled to hear you had such a great experience with our team. They will be so happy to know their hard work and customer service made such a positive impact. We truly appreciate your trust and support!

Bewertet mit 5 von 5 Sternen

Shenly did a great job explaining…

Shenly did a great job explaining everything to me.

7. August 2025
Bewertung ohne vorherige Einladung
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Antwort von EDAPT USA

Hello Angela,
Thank you for the 5-star review! We’re so glad to hear that Shenly was able to clearly explain everything and make the process easier for you. We’ll be sure to share your kind words with her — they’ll mean a lot!

Bewertet mit 4 von 5 Sternen

This company was a life saver and did…

This company was a life saver and did everything to guide me along the process of the madness of repayment. They worked hard to achieve what I wanted and made sure to stay on top of the latest changes. It was money well spent from 2019-2025

1. August 2025
Bewertung ohne vorherige Einladung
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Antwort von EDAPT USA

Hello Nina,
Thank you so much for your thoughtful review! We're honored to have supported you through the repayment journey from 2019 to 2025 — your kind words mean a lot to our team. Staying on top of every change and advocating for your needs is exactly what we aim to do. If there's anything we could have done to make your experience a full 5 stars, we'd truly value your feedback. We're always looking for ways to improve and better serve our clients!

Bewertet mit 4 von 5 Sternen

Great experience

They helped me when I need options on my student loans

10. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von EDAPT USA

Hello Mrs. Green,
Thank you for your review — we’re so glad we could help you navigate your student loan options! We appreciate the 4 stars and would love to know how we can make your experience a 5-star one. Your feedback helps us improve and continue providing the best possible support. Don’t hesitate to reach out if there’s anything more we can do!

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. They look out for your needs and always answer your calls.

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von EDAPT USA

Hello Irma,
Thank you so much for the kind words! We’re thrilled to hear that you felt supported and well taken care of — that’s exactly the level of service we strive to provide. Knowing you can count on us means everything, and we're always just a call away if you need anything!

Bewertet mit 5 von 5 Sternen

Very helpful and easy to deal with.

30. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von EDAPT USA

Hello Denise,
Thank you for the great review! We’re so glad to hear that you found the process helpful and straightforward — that’s exactly what we aim for. If you ever need anything else, we’re always here to help!

Bewertet mit 5 von 5 Sternen

I think you have borrowed an angel

I think you have borrowed an angel, Mrs. Lindsey. She has a proclivity for challenging work, not only is Mrs. Lindsey a professional, a prerequisite for being a darned good person but a kind sentient human being. Thank you for your free kindness…She deserves a raise. After working with me, A BIG RAISE would be epic…… Kindness is free and she delivered…. Be safe on your journey home Mrs.Lindsey.

23. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von EDAPT USA

Hello Tammie,
Thank you so much for your kind and powerful words. We couldn’t agree more — Lindsey is truly one of a kind. Her kindness, professionalism, and dedication to helping others shine through in everything she does, and we feel lucky to have her on our team. Your appreciation means the world to us. We're always here if you need anything moving forward.

Bewertet mit 5 von 5 Sternen

Amazing Experience!

They made what could have been an overwhelming experience, a piece of cake! Amazing, friendly customer service!

29. Juli 2025
EDAPT USA-Logo

Antwort von EDAPT USA

Hello Kimberly,
Thank you so much for the amazing review! We’re thrilled to hear that our team was able to turn an overwhelming process into something simple and stress-free. Friendly, supportive service is exactly what we aim for, and it’s great to know we hit the mark. We’re always here if you need us again!

Bewertet mit 5 von 5 Sternen

The fact that someone is keeping up…

The fact that someone is keeping up with the needed paperwork. It would be better if the person you deal with spoke in American English without the heavy accent. I have a hard time understanding what they are saying. However, I greatly appreciate the work they have to do to keep up with the changes the government is going through right now.

23. Juli 2025
EDAPT USA-Logo

Antwort von EDAPT USA

Hello Kay,
Thank you so much for your 5-star review and for recognizing the effort our team puts into staying on top of all the changing government requirements. We also appreciate your honest feedback regarding communication. Clear and comfortable conversations are important to us, and we’re always working to improve the client experience. If you ever have difficulty understanding something, please don’t hesitate to let us know — we’re here to help every step of the way.

Bewertet mit 5 von 5 Sternen

Honesty

Conversation was short and straight to the point

28. Juli 2025
EDAPT USA-Logo

Antwort von EDAPT USA

Hello Johnny,
Thank you for the 5-star review! We’re glad you appreciated the honesty and direct approach — we believe in clear, straightforward communication to make the process as smooth as possible. We’re always here if you have more questions down the line!

Bewertet mit 4 von 5 Sternen

Too soon to tell

Too soon to tell

23. Juli 2025
EDAPT USA-Logo

Antwort von EDAPT USA

Hello Edgar,
Thank you for taking the time to leave a review. We understand it's still early in the process, and we're committed to making sure your experience with us exceeds expectations. If there’s anything we can do to help along the way, please don’t hesitate to reach out. We’d love the opportunity to earn that 5th star as things progress!

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Bewertet mit 5 von 5 Sternen

Amazing!

This whole process has been so much easier, less scary, and less overwhelming with the edapt team and services! A million million thank yous! I couldn’t recommend edapt services anymore to anyone!

22. Juli 2025
EDAPT USA-Logo

Antwort von EDAPT USA

Hello Diana,
Thank you for such an amazing review! We're so glad to hear that our team at Edapt helped make the process feel easier and less overwhelming. That’s exactly what we strive for with every client. Your kind words and recommendation mean the world to us. if you ever need anything, we're always here to help.

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

Bewertet mit 5 von 5 Sternen

Lindsey made my experience great

Lindsey made my experience great. She was very professional, patient and well versed.

21. Juli 2025
EDAPT USA-Logo

Antwort von EDAPT USA

Hello Chrief,
Thank you so much for your wonderful feedback! We're thrilled to hear that Lindsey made such a great impression. Her professionalism, patience, and expertise truly reflect the standard we aim to provide every client. We'll be sure to share your kind words with her.

Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com

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