Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Avoid Electricals Online – Absolute Nightmare Service! I purchased a Seren electric vehicle charger from Electricals Online, and it arrived faulty out of the box. They asked me to return the unit s... Mehr ansehen
The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Mehr ansehen
Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Kontaktinformationen
Friars Gate, DN4 5NU, Sheffield, Vereinigtes Königreich
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,4
Hervorragend
943 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 38 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Not the best transaction experience.
Not the best transaction experience.
Order 2 led security lights which were in stock according to the website. Paid £9.95 for 2 to3 day delivery. Received an email from them saying the order was being shipped with tracking details etc.
After 5 days didn’t receive any order, so had to send a n email asking for an answer as to where my order was. Received an email saying had been a problem with warehouse and I should received order on Monday (after the weekend). Yes it turned up on Monday but there was only 1 security light in the box and the delivery note had been changed to show this. Sent another email explaining the problem but got NO REPLY BACK. Checked back on their website and funnily enough I couldn’t find any trace of the security light i had ordered???? Well the next day a parcel turned up from them with another security light inside but it was different to what I ordered luckily it didn’t matter this time as 1 of the lights I ordered was replacing an existing broken one and the other was going in a different place so it was ok that they were different.
To be fair everything worked out in the end, all be it taking nearly 2 weeks to resolve, but a little sceptical if I will use them again.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Electricals Online
Hello,
Thank you for your review. I'm sorry to hear about the issue with your delivery.
I did not deal with the situation myself, so I at present I do not know why there was a delay or why the incorrect item was sent, but I will look into this now. As for the missed email, it seems that my colleague who was dealing with your query did in fact miss your follow up email, I understand this is very frustrating and I sincerely apologise on their behalf.
If I can help you in any way at all to rectify this situation, please let me know and send an email to hello@ and put it for the attention of Sam. I hope this helps, and once again I apologise for the poor service.
Best regards,
Sam - Team EO
Fast and efficient
Fast delivery and kept informed by email. Competitively priced. Good, quick service.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Electricals Online
Thank you for the kind review, we're happy to hear that we provided a good service and we hope to hear from you again soon.
Great products and prices and super…
Great products and prices and super quick delivery, very happy : )
25. September 2025
Antwort von Electricals Online
Many thanks for the review :)
Exactly what I wanted
Exactly what I wanted. Functional double pole switch in a watertight casing. When installed it will control the power to the calorifier on my boat.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Electricals Online
Great to hear. Thank you for the positive review, I hope the item works well for you!
Antwort von Electricals Online
Thanks for the feedback, Neil. We hope to hear from you again in future and appreciate the review.
2 weeks later I am yet to receive my…
2 weeks later I am yet to receive my purchase.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Electricals Online
Hello,
I'm sorry to hear that you have not received your items. I can't see that we have received any emails from you asking for an update, so unfortunately I cannot see what order this is referring to.
If you require an update on your order, please contact hello@electricalsonline.co.uk with your order number, we will be more than happy to help.
Many thanks,
Sam.
Could not ask for better service
Could not ask for better service, ordered on-line , paid for two days courier, arrived on time ,fits ok and works, Great service
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Easy to order
Easy to order, great quality product and fast delivery
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von Electricals Online
We're glad you had a good experience with us, thank you for the kind review.
Fantastic service!
Fantastic service!
Easy to order, great price and fast delivery. Will be recommending to others and using in the future.
24. September 2025
Antwort von Electricals Online
Many thanks for the review and recommendation, we appreciate your support and are happy that you had a good experience with us!
Brilliant
Brilliant, fast free postage, quality goods at great prices, cannot fault, thank you
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Antwort von Electricals Online
Thanks for the review!
Good products at affordable prices with…
Good products at affordable prices with quick delivery.
25. September 2025
Antwort von Electricals Online
Thanks for the feedback, Anthony. We hope to hear from you again in future and appreciate the review.
These radiator castors are great.
Very simple to order and pay. Delivered quickly and well packaged.
Simple to fit the items. Great service and highly recommended.
24. September 2025
Antwort von Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Good service good product
24. September 2025
Antwort von Electricals Online
Many thanks for the kind review.
Antwort von Electricals Online
Thanks for the feedback, Ian. We hope to hear from you again in future and appreciate the review.
You sold me a defective item
You sold me a defective item. The s.p.d was defective, obviously it was a used item and has been repackaged and resold!
24. September 2025
Antwort von Electricals Online
Hello,
Thank you for your review.
I'm sorry to hear that you have a faulty item. I can confirm that we do not send used items, we only send new items to our customers. Unfortunately there is always a small chance that any item we send could go faulty when installed, it is sadly the nature of electrical products.
If you have proof that we may have mistakenly sent a returned item, please email any images that you have may have and we will investigate this further.
As discussed in my email, my colleague will be sending a returns label to you so that you can get this item back to us for a full refund. I hope this helps to resolve the issue.
Apologies for any inconvenience caused.
Fast delivery
Fast delivery, great communication and superb shower extractor fan does the job great, no more steamy bathroom would definitely recomend
10. September 2025
Bewertung ohne vorherige Einladung
Antwort von Electricals Online
Many thanks for the kind review, I'm glad to hear that your fan has done a good job!
Easy to navigate the site and place the…
Easy to navigate the site and place the order. Delivery was reasonable and well packaged.
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von Electricals Online
Many thanks for the positive review! We hope to see you again soon.
Worst company do deal with don’t send…
Worst company do deal with don’t send anything back as they will only give you 20% of your money back for unused goods!
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von Electricals Online
Hello,
Please could you provide more information?
We refund all unused goods that are returned within 30 days as outlined in our shipping and returns policy. If we have only refunded 20% of your order, then there will be a reason provided.
Many thanks,
Sam - Team EO
Excellent
Found what I was looking for here at a good price, and with next day delivery. It arrived promptly, well packaged, exactly when it should have arrived. Excellent, will use again.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Electricals Online
Thank you for the review, we appreciate your feedback and are really happy to hear that you had such a positive experience.
We hope to hear from you again soon!
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