Elisirofficial Bewertungen 115

Antwort von Elisirofficial

Vor 16 Stunden

Hi,

We’re sorry to hear about your experience and understand your concerns.
What you described does not reflect the standard we aim to provide.
We would like to review your order directly and clarify the situation.
Please contact our support team with your order details so we can assist you as soon as possible.

Antwort von Elisirofficial

Vor 16 Stunden

Hi,

We’re sorry to hear about your experience and understand your concerns.
What you described does not reflect the standard we aim to provide.
We would like to review your order directly and clarify the situation.
Please contact our support team with your order details so we can assist you as soon as possible.

Antwort von Elisirofficial

Vor 2 Tagen

Hi,

We’re sorry to hear about your experience and understand your concerns.
What you described does not reflect the standard we aim to provide.
We would like to review your order directly and clarify the situation.
Please contact our support team with your order details so we can assist you as soon as possible.

Antwort von Elisirofficial

Vor 2 Tagen

Hi,

We’re sorry to hear about your experience and understand your concerns.
What you described does not reflect the standard we aim to provide.
We would like to review your order directly and clarify the situation.
Please contact our support team with your order details so we can assist you as soon as possible.

Antwort von Elisirofficial

Vor 2 Tagen

Hi,

We’re sorry to hear about your experience and understand your concerns.
What you described does not reflect the standard we aim to provide.
We would like to review your order directly and clarify the situation.
Please contact our support team with your order details so we can assist you as soon as possible.

Antwort von Elisirofficial

Vor 7 Tagen

Hi,

Thank you for your review, and we’re very sorry to hear about your experience.

We completely understand your frustration, especially regarding the delivery status and what you received. What you described is not the intended final delivery. In some cases, items may be shipped separately due to logistics handling, which can result in smaller parcels arriving first.

That said, we fully agree that this situation should have been clearly explained and properly resolved.

We would like to personally review your order and clarify exactly what happened. Please contact us at info@elisirofficial.com
with your order number (or your name and email used at checkout), so we can investigate immediately and provide a clear solution, including a refund if applicable.

We appreciate your patience and the opportunity to make this right.

Kind regards,
Elisir Official Support Team

Antwort von Elisirofficial

Vor 7 Tagen

Hi,

We’re sorry to hear about your experience and understand your concerns.

What you described does not reflect the standard we aim to provide. In some cases, orders may be delivered in separate shipments depending on logistics, but we agree that your situation should be clarified and handled properly.

We would like to review your order directly and provide a clear resolution. Please contact us at info@elisirofficial.com
with your order details so our team can assist you as soon as possible.

Kind regards,
Elisir Official Support Team

Antwort von Elisirofficial

Vor 7 Tagen

Hi,

We’re sorry to hear about your experience and understand your concerns.

What you described does not reflect the standard we aim to provide. We also apologize if the communication you received felt unhelpful — this is not the level of support we aim to deliver.

In some cases, orders may be delivered in separate shipments depending on logistics, but we agree that your situation should be clarified and handled properly.

We would like to review your order directly and provide a clear resolution. Please contact us at info@elisirofficial.com
with your order details so our team can assist you as soon as possible.

Kind regards,
Elisir Official Support Team

Antwort von Elisirofficial

4. Apr. 2026

Hi,

We’re sorry to see your review and understand your concern.

We take all feedback seriously, but we are currently unable to identify your case based on this message alone. We would really like to look into this and clarify what happened.

Please contact us at info@elisirofficial.com
with your order number so we can review your situation and provide a proper solution as quickly as possible.

Kind regards,
Elisir Official Support Team

Antwort von Elisirofficial

4. Apr. 2026

Hi,

Thank you for your review. We’re very sorry to hear about your experience and understand your frustration.

What you described is not the intended outcome of your order. In some cases, items may be shipped separately due to logistics handling, which can result in partial deliveries arriving first. However, we fully understand your concern and want to resolve this situation properly.

We also apologize if you did not receive a response to your messages — this is not our standard, and we take this seriously.

Please contact us at info@elisirofficial.com
with your order number (or your name and email used at checkout) so we can investigate your case immediately and provide a clear solution, including a refund if applicable.

We appreciate your patience and the opportunity to make this right.

Kind regards,
Elisir Official Support Team

Antwort von Elisirofficial

1. Apr. 2026

Hello,
we’re sorry to hear about your experience and understand your frustration.

What you received is not the complete product. Due to a temporary logistics issue, some orders have been shipped in separate parts, which may have caused this confusion.

We also apologize if our previous responses felt repetitive — this is not the level of support we aim to provide.

Your case is currently under review so we can provide you with a proper and final resolution as quickly as possible.

We have contacted you privately to assist you further.

— Elisir Official Support Team

Antwort von Elisirofficial

31. März 2026

Hello,
we’re sorry to hear about your experience and understand your concerns.

What you received is not the full product. Due to a temporary logistics issue, some orders have been shipped in separate parts, which may have caused this situation.

Please be assured that your order is being reviewed by our logistics team so we can provide you with the correct resolution as quickly as possible.

We have contacted you privately to assist you further and clarify everything.

— Elisir Official Support Team

Antwort von Elisirofficial

26. März 2026

Dear Customer,

we’re truly sorry to hear about your experience.

What you received is not intended to be the final product, but part of a shipment issue that unfortunately affected a limited number of orders due to a logistics error.

We understand how frustrating this must be and we are already assisting all affected customers to resolve the situation as quickly as possible. Our support team is available to either arrange a replacement shipment or provide an appropriate resolution.

Please contact us at info@elisirofficial.com
with your order details so we can prioritize your case.

We appreciate your patience and the opportunity to make this right.

Kind regards,
Elisir Official Support Team

Antwort von Elisirofficial

23. März 2026

Dear Customer,

We are truly sorry to hear about your experience and we completely understand your frustration.

Please rest assured that this is not a scam. In rare cases, a logistical error during order processing may result in the wrong item being shipped.

Your case can be quickly resolved by our support team. We kindly ask you to contact us via email with your order number so we can verify the issue and arrange a prompt solution, including reshipping the correct product at no additional cost.

We sincerely apologize for the inconvenience and remain at your full disposal to resolve this as quickly as possible.

Best regards,
Customer Support Team

Antwort von Elisirofficial

20. März 2026

We’re truly sorry to hear about your experience and we understand your frustration.

What you described is not the experience we aim to provide, and it seems there may have been a logistics issue with your order.

Please note that our support team replies to all inquiries, but in some cases responses may take a bit longer due to high demand.

We kindly ask you to contact us again via email so we can prioritize your case and provide you with a proper solution (replacement or refund).

Your satisfaction is very important to us, and we are committed to resolving this situation as quickly as possible.

Elisir Official Team

Antwort von Elisirofficial

18. März 2026

Dear Customer,

We sincerely apologize for the inconvenience caused. There has been a logistics error with your order.

Please contact us via email so we can assist you directly. In the meantime, we have already re-shipped the correct item at no additional cost, and you will not need to pay anything.

Thank you for your understanding, and we remain at your full disposal.

Best regards,
Elisir Official Support Team