Great transfer from Heathrow to home with driver 45. Helpful, attentive and for a family travelling with kids it was a relief the car seats (the fact we could book two was a differentiator for this co... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic drive home from Gatwick to reading, to our door. Zil gave me precise instructions on where to meet him from arrivals and would recommend him and the company to anyone needing a smooth jo... Mehr ansehen
Unternehmen hat geantwortet
We have used the service a few times, booking 2 car seats was easy and whole experience great! Highly recommend!
Unternehmen hat geantwortet
Excellent service from start to finish. Communication was prompt, and they tracked my flight throughout the journey. Even though my flight was delayed, they adjusted accordingly, and the van was waiti... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Upgrade your travels with EAT | Elite Airport Transfer. We bring peace of mind to the most stressful part of travel from all major Airports and Sea Ports across UK. Chauffeurs and airport concierges ensure guest safety, efficiency, and comfort across more than 7 airports, 30 cities in London. Book your EAT | Elite Airport Transfer service at all-inclusive rates on our website.
Kontaktinformationen
Suite 107, Crystal House, LU1 1HS, Luton-Bedfordshire, Vereinigtes Königreich
- 01582323434
- bookings@eliteairporttransfer.co.uk
- eliteairporttransfer.co.uk
4,9
Hervorragend
169 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We had an extremely positive experience…
We had an extremely positive experience with Elite Airport Transfer UK on both the journey to and from the airport.
We were contacted on the day before each journey to verify the details, which we found very reassuring. The timing of the 2 drivers was impeccable and on the return trip our driver rang to check in with us after our flight had landed and was able to pick us up before our original pick up time. Each driver was friendly, polite and helpful.
We would definitely use this company again and highly recommend it to others.
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you very much for taking the time to share your experience.
We are delighted to hear that both your outbound and return transfers between Leighton Buzzard and Luton Airport went so smoothly. We understand how important reliability and communication are when travelling, so we're pleased that our pre-journey confirmations helped provide reassurance and that both drivers delivered a punctual, professional service.
It's especially rewarding to hear that our return driver was able to stay in touch after your flight landed and accommodate an earlier pickup, helping to make your journey home as convenient as possible.
Your kind comments about our drivers' friendliness, politeness, and helpfulness are greatly appreciated, and we will be sure to pass your feedback on to them.
Thank you for choosing Elite Airport Transfer UK. We truly appreciate your recommendation and look forward to serving you again on your future journeys.
Chris
Happy customer
It was easy to organise.
You were quick to respond to queries.
Our driver was prompt, friendly and helpful.
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for taking the time to share your feedback.
We are delighted to hear that you found the booking process easy and that our team was able to respond quickly to your queries. It is also wonderful to know that your driver was prompt, friendly, and helpful throughout your journey.
Providing reliable service and excellent customer care is very important to us, so your kind comments are greatly appreciated.
Thank you for choosing our service. We look forward to welcoming you again in the future.
Chris
Driver ID # 45 was very friendly and…
Driver ID # 45 was very friendly and professional! His communication was excellent on the day of pickup and everything went very smoothly. We had a great experience with Elite Airport Service and would highly recommend.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your wonderful feedback!
We're delighted to hear that Driver #45 provided a friendly and professional service and that his communication on the day of your Heathrow to Warminster journey helped everything run smoothly. It's great to know you had such a positive experience with Elite Airport Service.
We truly appreciate your recommendation and look forward to serving you again on your future travels.
Chris
Timely pick up from airport, and return also
Very pleasant driver, timely pick up at airport and also on return trip to airport (Luton)
Would have no problem recommending the company
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your kind review!
We're pleased to hear that your return airport transfer from Aylesbury to Luton went smoothly. It's wonderful to know that your driver was pleasant and that our punctual service met your expectations on both occasions.
We truly appreciate your recommendation and look forward to welcoming you back for your future travel needs.
Chris
Jeff the driver is such a nice person…
Jeff the driver is such a nice person and really helpful
There was a little confusion trying to locate him at Heathrow terminal because we thought he was meant to be in arrivals with the other drivers which caused some confusion..mainly because the noise levels drown out my phone trying to speak to him as I lost my temper with my phone briefly but Jeff was on it and very professional..
Would highly recommend this company as they're very reliable..Will use again now doubt
17. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for taking the time to share your experience!
We're delighted to hear that Jeff made such a positive impression with his helpfulness and professionalism. We understand that Heathrow can be a busy and noisy environment, and we're glad Jeff was able to assist you promptly and ensure everything went smoothly despite the initial difficulty locating each other.
Your kind words about our reliability mean a great deal to us, and we're especially grateful for your recommendation. We look forward to serving you again in the future.
Chris
I had a great experience with Elite…
I had a great experience with Elite Airport Transfer driver ID number 45. He was a good driver and very friendly and patient with my toddler.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your lovely feedback. We are so pleased to hear that you had a great experience with Elite Airport Transfer.
It is wonderful to know that Driver 45 provided a friendly, patient, and professional service, especially while travelling with your toddler. We understand how important a comfortable and stress-free journey is for families, and your kind words mean a great deal to us.
We truly appreciate your support and look forward to welcoming you again in the future.
Chris
Superman to the rescue!
When another taxi company absolutely failed us, Elite Airport Transfer UK came to the rescue like superman himself!
Wonderful service, no funny business, quick response, tidy booking process, straight to the point, lovely driver and extremely helpful.
3. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you so much for your fantastic review! We are delighted that we could step in and help when you needed us most.
Your kind words about our service, booking process, and driver are truly appreciated. We always aim to provide a smooth, reliable, and professional experience from start to finish, so it is wonderful to know we delivered exactly that for you.
Thank you again for choosing Elite Airport Transfer UK. We look forward to assisting you again in the future!
Chris
Punctual
Punctual, reliable service. Friendly driver. Very clean vehicle.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for choosing Elite Airport Transfer.
We truly appreciate your kind feedback. We're delighted to hear that you found our service punctual and reliable, and that our driver and vehicle met your expectations. Your support means a lot to the entire Elite Airport Transfer team, and we look forward to serving you again in the future.
Chris
Very good communication and service
Very good communication and service
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your kind words and for choosing Elite Airport Transfer.
We’re pleased to hear that you were happy with our communication and service. Providing a smooth and professional experience is always our priority. We truly appreciate your support and look forward to welcoming you again soon.
Chris
Very good
Very good, polite, quick and a very comfortable journey. Would use again.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your kind feedback about Elite Airport Transfer. We’re delighted to hear that your journey from Gatwick Airport to Bedford was comfortable and that you found our service polite, quick, and professional. Your support means a lot to us, and we look forward to providing you with another smooth journey in the future.
Chris
Very friendly professional service
Very friendly professional service
On time as promised
Only used once but will use again and recommend to others
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you so much for your kind words! We’re really glad to hear you found our service friendly, professional, and punctual—that’s exactly what we aim for every time.
We truly appreciate you choosing Elite Airport Transfer, and it means a lot that you’d use us again and recommend us to others. We look forward to serving you again on your next journey!
Chris
Travelling Solo on Business
Was travelling solo on business with lots of luggage: the service was excellent. Would highly recommend and would definitely book again.
Cars were pristine, great contact from drivers. Raza & George were my drivers and they were super professional.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your kind review.
We’re delighted to hear that your journey with Elite Airport Transfer, from pickup in Reading to drop-off at Stansted Airport, met your expectations—especially while travelling solo on business with extra luggage. It’s great to know that you found the service excellent, the vehicles pristine, and the overall experience smooth from start to finish.
We truly appreciate your recognition of our drivers, Raza and George. We’ll be sure to pass along your compliments to them—they will be pleased to know their professionalism, communication, and punctuality at both pickup and drop-off made a positive impact on your journey.
Thank you for your recommendation. We look forward to welcoming you back to Elite Airport Transfer on your next trip.
Chris
Excellent company and fantastic…
Excellent company and fantastic service. Always keeps in contact with you. They track your flight and alway are there on time or before scheduled time.drivers are very polite and so helpful.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you very much for your kind words and for choosing Elite Airport Transfer for your journey from Luton Airport to Stevenage.
We are delighted to hear that you were pleased with the service, communication and punctuality. We always aim to track flights closely and ensure our drivers are ready when our customers arrive, so it is great to know this made a difference to your experience.
Your feedback about our drivers being polite and helpful is truly appreciated and will be shared with the team.
We look forward to welcoming you again with Elite Airport Transfer on your next journey.
Chris
Very helpful and accessible
Very helpful and accessible
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your kind words! We’re glad you found everything helpful and accessible. The team at Elite Airport Transfer truly appreciates your feedback and looks forward to assisting you again soon.
Chris
Perfect all went well
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your feedback! We’re delighted to hear everything went perfectly. The team at Elite Airport Transfer truly appreciates your support and looks forward to serving you again soon.
Chris
This was an absolute nightmare
This was an absolute nightmare. The driver refused to give me the make and model of the van he was driving or the license plate. He just said "white van". He proceeded to make my family walk through a busy garage to get to said white van. Then he missed what seemed like every turn, did several u turns and when we realized my husband and daughter wouldn't make their theater plans we asked for them to be let out. I had to ask three times and when he finally let them out he LEFT ME ALONE IN THE VAN. Parked halfway in the road in central London. He wandered off toward a school, presumably to relieve himself at the nearest tree. After I tried to reach the company they ignored every attempt and still charged me £200. The interior of the van was also filthy and smelled. Don't walK, RUN from this company. There are much better and less expensive options in London for rides that won't take twice as long as they should with someone who is a terrible driver and literally leaves you sitting by yourself in a dodgy part of London.
You can tell the true measure of a company by their responses. I have documentation of everything and they accused me of lying. I also have witnesses and we didn't even have a car seat. Their response speaks volumes.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
We’re sorry to read your review and take all feedback seriously. However, we must respectfully clarify that several claims made here do not reflect the full and accurate sequence of events.
Following your notification regarding the delay of flight UA929, our team actively monitored the flight and ensured the driver was scheduled accordingly. As per your booking, a *standard pickup (not meet & greet)* was selected. In such cases, it is standard procedure for the driver to contact the passenger and agree on a suitable meeting point within the designated pickup area. Our records confirm this process was followed, and guidance was provided.
We understand you mentioned difficulty walking; however, airport regulations and parking restrictions require drivers to remain within designated areas. The driver complied fully with these rules while assisting with directions to the vehicle.
We take allegations regarding driver conduct and vehicle condition extremely seriously. After a thorough internal review, including speaking directly with the driver and reviewing trip details, we found no evidence to support claims of abandonment or unprofessional behaviour. The journey was completed safely.
We would also like to highlight that "Following the journey, we documented damage to the vehicle’s ISOFIX anchor fittings. We have photographic evidence on file and are happy to provide this for independent review if required.”
It is also important to note that our support team did not ignore contact attempts; all communications were handled in line with our standard procedures.
We genuinely regret that your experience did not meet expectations. However, we must stand by our service and the factual record of events. We remain open to reviewing any verifiable evidence and are happy to continue this discussion directly via our support team.
Kind regards,
Elite Airport Transfer
Fantastic service
Booked a car at short notice to pick my 80 yr old mum up from airport as her flight had been cancelled so i couldn't pick her up. The attention to detail in checking the replacement flight details, arrival times etc was brilliant. I had reassuring communication from both the office and driver. And when mum got to her flat, the driver saw her all the way yo her door. Far better than local companies we've used in the past. Excellent service all round. Thank you
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your kind and thoughtful feedback.
At Elite Airport Transfer, we understand how important it is to provide not just a service, but peace of mind, especially in situations like this. We’re delighted to hear that our team’s attention to detail, communication, and care made a positive difference for both you and your mother. Ensuring she arrived safely and was looked after all the way to her door is exactly the level of service we strive to deliver every time.
Your words mean a great deal to us, and we truly appreciate you choosing Elite Airport Transfer. We look forward to assisting you again whenever you need us.
Chris
Excellent service
We booked a pickup on 15th april from Tonbridge area.
The drive arrived on time and helped us with our luggage.
JO was a professional driver with a nice car.
Highly recommended and definately use Elite transfers again.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your wonderful feedback. We’re very pleased to hear that your pickup from the Tonbridge area on 15th April went smoothly. At Elite Airport Transfer, punctuality and professionalism are at the heart of what we do, so it’s great to know your driver, Jo, made a positive impression and assisted you with your luggage.
Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back to Elite Airport Transfer for your future journeys.
Chris
Good service, polite and on time
The driver (id:45) arrived ahead of time for our airport pick up, was helpful and polite and also provided a child seat as requested. We would happily use Elite Airport Transfer again.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your feedback. We’re glad to hear your experience was a positive one. It’s great to know the driver arrived ahead of time, was courteous, and had everything prepared for your journey, including the child seat. Providing a smooth and reliable service is exactly what we aim for at Elite Airport Transfer.
We appreciate you choosing Elite Airport Transfer and would be pleased to assist you again in the future.
Chris
Great service
Great service, responsive to emails and my request about car seats as well as plenty of check ins on the day to give me comfort. Will be using again
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Elite Airport Transfer UK
Thank you for your kind review. We’re pleased to hear that you found our service responsive and reassuring, especially when it came to your requests about car seats and communication on the day. At Elite Airport Transfer, we understand how important clear communication and attention to detail are in creating a comfortable experience.
We truly appreciate your support and look forward to serving you again with Elite Airport Transfer in the future.
Chris
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.