I guess that since I'm a returning customer things were very easy but basically I was able to get another loan with like few basic questions answered through chat or text and it was probably one of th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Mika helped make this experience go very smoothly. She answered all questions and concerns. Quick process, very professional, and right on time! You are able to apply by phone, text, or email. Definit... Mehr ansehen
Serinna texted offering a refinance today. Just perfect timing! Needed to finish up some dental work and didn’t want to wait until next month. She made it effortless and pleasant. Very, very pleased... Mehr ansehen
Ms Shamika was very professional and helpful. She has a great personality and a sincere concern for her clients. She truly wants to help and goes that extra mile to see to our personal needs concernin... Mehr ansehen
4,8
Hervorragend
12 218 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
3 stars
I am giving emoneyusa 3 stars only because your chat agents have different information than your actual agents. I have chatted with Holly and Ashley and they have always said no you're not eligible to refinance your loan. Minutes later I'm on the line with either Serinna or Richard refinancing the very loan the chat agents just said I'm not eligible to refinance. Serinna and Richard are my MVPs!! They get 5 stars.
25. September 2025
Bewertung ohne vorherige Einladung
Awesome & Amazing Customer Service
JB was absolutely amazing, kind, patient and courteous. Wow he even thanked me the customer for being patient with him which I appreciated but not necessary. I pray all your employees are this awesome. Thank you again 💓
26. September 2025
Bewertung ohne vorherige Einladung
Always a good expererience and they get…
Always a good expererience and they get you the money you meed quick.
17. September 2025
Bewertung ohne vorherige Einladung
Always on time when I need it
Always on time when I need it. Smooth and hassle free. Absolutely great customer service.Thank you for making my loan experience so good. 😊
12. September 2025
Bewertung ohne vorherige Einladung
Worst company ever to do business with
Worst company ever to do business with. They prey on those with bad credit. Weasels cannot even do their own collections! They send it to an outside agency who then tries to collect 4 times that amount. The outside agency will call multiple times and threaten and harass you.
Beware of eMoney. Use only as a last resort.
Emoney responded saying that the amount owed was not $4,000. They probably should check with their fabulous collection agency to find out where that additional $3,000 is going that they are trying to collect from me. Emoney has definitely not reached out to me as many times as they said. What a way to stretch the truth. I would've recorded the call with collection agency if it had been legal. What a nasty company to ever deal with. So unprofessional with their threats. Unable to work with me on a payment plan.
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von eMoneyUSA
Ms. Wood,
Before your complaints were posted on WalletHub, TrustPilot, and Google, we had already attempted to contact you 12 times prior to the sale of your defaulted loan to a collection company. In the past week, after receiving your recent complaints, we again attempted to reach you by phone, text, and email — including calls and messages on 9/5/25 at 9:00 a.m., and on 9/8/25 at both 12:00 p.m. and 2:10 p.m. CT. On multiple occasions, your voicemail was full and we were unable to leave a message. We also sent you an email and text to make sure you received it.
Your claim that the balance is 3–4 times the original loan amount is not accurate. We have confirmed directly with the collection company that the balance being pursued is the actual defaulted amount. If you have a voicemail or email that says otherwise, we can assist you.
For your reference, you obtained an installment loan on October 2, 2024, and defaulted before repaying the full balance. Prior to transferring the account, we made repeated attempts to work with you directly between November 26, 2024, and February 5, 2025. These efforts demonstrate that eMoneyUSA does manage its own collections before any account is sold.
We encourage you to contact our supervisor, Jessica, at 866-986-3696. She is available to assist you and is happy to help coordinate with the collection company toward a fair and manageable resolution.
eMoneyUSA has been serving customers since 2013 and has earned over 12,000 verified TrustPilot reviews with a 4.8/5 rating. The overwhelming majority of our customers value our transparent terms and continue to return to us for their short-term borrowing needs.
We remain open to assisting you in resolving this matter fairly.
— eMoneyUSA
The Best!!!!
I swear, Emoney USA always makes it so easy to pay off your loan and get more. They are the best! ⭐️⭐️⭐️⭐️⭐️
1. September 2025
Bewertung ohne vorherige Einladung
I have to say I honestly hate taking…
I have to say I honestly hate taking loans. But ever since I’ve been borrowing with EMoney they’ve made my experience nothing less than pleasant, professional, and hassle free! When you’re in need of a fast worry free loan, 10 outta 10 I HIGHLY RECOMMEND!
29. August 2025
Bewertung ohne vorherige Einladung
eMoneyUSA
The personnel; polite, helpful and was ready to answer questions I had; offered immediate solutions and promptness to my needs. JB was my contact there -
My Recommendation - Need a quick loan give these people a call ....
28. August 2025
Bewertung ohne vorherige Einladung
Excellent customer service with Ricky
Excellent customer service with Ricky, he advised on which is the best dates for my payment plans so I can maximize my loan.
27. August 2025
Bewertung ohne vorherige Einladung
The customer service is great
The customer service is great. They work well with you on your payment plans and are extremely knowledgeable when asking questions.
25. August 2025
Bewertung ohne vorherige Einladung
Terrible
Después q te toman toda la info hasta de tu debit card no t aprueban y se quedan con toda la info q mal
26. August 2025
Bewertung ohne vorherige Einladung
Antwort von eMoneyUSA
Hello Dayan,
We’re sorry to hear about your experience and appreciate you sharing your concerns. While debit card or checking account information is required during the application process, agreeing to a recurring payment authorization is not required for our loans. Please also rest assured that your information is handled securely and in full compliance with data protection standards.
If you’d like, one of our loan origination agents would be glad to review your file with you and see if we can help move your application forward. You can reach us at 866-986-3696, and we’ll make sure you’re connected with someone who can personally assist you.
Thank you again for your feedback. We’re here to help.
— eMoneyUSA
Quick and easy
Was rushing and they made the process quick and easy. Very nice and money was there before I knew it! Highly recommend!!
14. August 2025
Bewertung ohne vorherige Einladung
Serrina and Dustin were amazing and…
Serrina and Dustin were amazing and very professional, they answered all my questions and helped me
14. August 2025
Bewertung ohne vorherige Einladung
The person I talked was so very nice…
The person I talked was so very nice and professional. I got what I needed very easily and very quickly.
8. August 2025
Bewertung ohne vorherige Einladung
My favorite loan place
My favorite loan place! Always take care of me! Super fast deposit! Great loan price!
7. August 2025
Bewertung ohne vorherige Einladung
Serinna and Mikah were so kind and…
Serinna and Mikah were so kind and professional. Serinna got me set up quick and easy while answering my questions and giving me helpful tips!
30. Juli 2025
Bewertung ohne vorherige Einladung
It gets easier every time
It gets easier every time. I appreciate the last page of the doc I can print. Thank you for your help!
30. Juli 2025
Bewertung ohne vorherige Einladung
Very easy very fast !!
25. Juli 2025
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.