Encore Musicians Bewertungen 431

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Giovanni Gagliano was a perfect singer just what I was looking for.. Hes got an amazing voice, very friendly and happy to sing any requests. We had a 60th birthday party for my husband and lite... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From a Musician/DJ perspective I'll have to say absolutely Flawless,now that might seem worthless because we have a business relation but its definitely the case,so if the Artists/Performers are all H... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Felt compelled to write a few words, as a musician who uses Encore. Five stars really aren’t enough. As online agencies / booking platforms go, Encore is pretty unbeatable. The app is fantastic, so ea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What a fantastic night...we booked Danny king for my wife's 60th birthday at our local pub ,He played two sets and everyone was so impressed with his singing and guitar playing....even members of our... Mehr ansehen

Unternehmensdetails

  1. Online-Marktplatz
  2. Musikmanagement und -Promotion

Vom Unternehmen geschrieben

Bring your event to life with the UK's largest selection of talented bands, musicians, and singers. Discover unforgettable performers and create moments that resonate forever.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

431 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Andrew Brian Bagpiper.

Using Encore was effortless and simple. Bagpiper Andrew Brian played wonderfully at my mother's funeral, giving her the best possible send off. Andy was very professional, liaising with funeral directors and cemetery attendants prior to the event. Ensuring the best service could be delivered. I hope to secure this outstanding musician's service's again in the future hopefully for less solemn circumstances.

1. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Burns Supper at Ashford Manor golf club

We booked Andrew Sanderson for a Burns Supper at our golf club in Ashford,
He checked with us what we wanted beforehand. He turned up promptly and played outside to welcome all our guests and afterwards he piped in the haggis.
He was well turned out and smartly dressed in a kilt.
He was exceptionally friendly and polite.
If you decide to book him for a function, you will not be disappointed.

27. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Friendly and fast.

Simple to use website and quick contact to give a choice of musicians. Very quickly contacted by my piper Millie who has been delightful to deal with. A great experience.

30. Dezember 2023
Bewertet mit 5 von 5 Sternen

Terry and Christine. Piping duet.

Terry and Christine were wonderful. Willing to adjust their performance timing to suit our slightly delayed timings. Played wonderfully and had people singing along. Great feedback from our guests and indeed the venue. Heartily recommend them! Thanks Terry and Christine.

2. Dezember 2023
Bewertet mit 3 von 5 Sternen

25% Mark-up on musicians price.

I have been a musician on this platform for several years and have had dozens of bookings.
Encore provide a good website service to search for musicians, and provide a seamless payment service that protects customers, plus they have processes to check the abilities and performance of the musicians on their platform. It is probably the best run of the platforms that musicians can easily join. However, Encore have three significant concerns for customers you should know about:
1) They Charge a 25% mark-up on the artists fees, for running the website and payment system. This will add up significantly if you hire a large band/premium performer or people from far away.
2) They put a floor under the prices quoted by musicians, in order to maximise their own revenue.
3) They will try to get you to post a job even if you are just looking at who's available, which is a pain for everybody.
I am posting this review now, because the 25% mark-up now applies to all costs, including travel (previously travel was excluded).
If you see an artist you like on Encore, you will probably find them somewhere else, for less.

12. September 2023
Bewertung ohne vorherige Einladung
Encore Musicians-Logo

Antwort von Encore Musicians

Hey there,

George from the Musician Support team here.

Thanks so much for your review. I’m so glad to hear about your positive experiences with Encore, and I’m also really glad to hear that you’ve secured lots of well-paid work through Encore over the years.

I’ll be sure to address all of your important points, but I’d really appreciate it if you took the chance to read the benefits of using Encore below.

1. 20% Service Fee:
Encore makes the booking and event experience far smoother and safer for both customers and musicians compared to booking directly on a musician’s website, guaranteeing a worry-free experience.

Here’s how we do that:

- Secure Payments
Our fee ensures the use of an extremely secure payment provider, providing peace of mind for both customers and musicians. We prioritise the importance of safe transactions, so all payments are incredibly well protected. This does cost us a lot to operate, but it’s well worth it for musicians and customers alike, as it allows secure and timely payments that are protected by our refund policies.

- World-class Support
Our service fee helps fund a robust customer service team, who are on hand 7 days a week to assist with bookings, respond to queries and quickly resolve any issues. We also have a team of Bookings Experts on hand to help customers with their music search, a Technical team keeping the website running smoothly, a Marketing team that attracts a constant stream of well-paid enquiries, team members in charge of chasing and securing payments for our musicians, as well as a dedicated team of Musician Support Experts who will help you with any issue (big or small!).

- No Sign-Up or Subscription Fees
Encore is free to join and free to use. As musicians ourselves, we believe that we should only make money when we’ve helped a musician secure a well-paid booking. This is why we charge a service fee to our musicians whenever they’ve secured a booking through us, rather than charge an ongoing subscription fee.

- Professional Supplier Guarantee
We’ve all heard the stories of customers receiving nightmarish service from event and wedding suppliers. Our team’s musician vetting service ensures every customer is in the safe hands of a true professional.

2. Minimum Fees
You raise an important point about the pricing floor. This is really important to us, and is in place to ensure fair compensation for musicians.

Like everyone, professional musicians deserve a fair wage, and so the minimum fees enforced on the site are in line with the Musicians’ Union minimum recommended fees.
This helps prevent the undervaluation of your talent and expertise, and guarantees that our customers are booking true professionals for their special events.

3. Travel Expenses
Thanks for raising this - your sentiment is totally understandable.

However, this change simplifies the quoting process for all parties and aligns with industry standards. Rest assured we have been monitoring the quoting changes very closely, and our findings show that they have been positive for our musician community. We’ll be sharing more on that with all our musicians very shortly.

Again, I really appreciate the time you’ve taken to write your feedback, and we do want to make sure we’re giving you the best service possible, so please do pop me a line directly at george@encoremusicians.com if you have any further ideas or questions.

Thanks for being part of our musician community!

Best,

George
Musician Support Lead

Bewertet mit 5 von 5 Sternen

From a Musician/DJ perspective I'll…

From a Musician/DJ perspective I'll have to say absolutely Flawless,now that might seem worthless because we have a business relation but its definitely the case,so if the Artists/Performers are all Hunky Dorey & Happy as Larry with the Organisation then there's an insight to how you can expect the Overall Event of your choice coming up Trumps! and there we have it...mines a Fruity Cider please & check out my Band "The Ibiza-Project" if you really want to Party😆..thanks trust pilot👍🏼

27. Oktober 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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