Enduraflood Bewertungen 

31
•
TrustScore 4.5 von 5

4,4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We installed Enduraflood panels in our finished basement area over the summer, after water had ruined the carpet down there after some heavy rain. We don't live in a flood prone area or an area with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had Enduraflood installed in our basement a few months ago — after days of heavy rains in NJ flooded our finished basement. The Nor’easter put it to the test!! And everything went well - yea!! We h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We found enduraflood after dealing with water in our Florida home (again) and not wanting to go through the whole drywall removal and replacement process (again). The idea just made sense to us. W... Mehr ansehen

Bewertet mit 1 von 5 Sternen

This product is very overpriced. Not one of these reviews talk about the price for both product and shipping. The company is in NJ and needs to ship everything which is min of $400 they dont have... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Heimwerkermarkt

Vom Unternehmen geschrieben

EnduraFlood was born out of the need to solve a common problem: How to reduce the traumatizing impact that flooding can have on a home owner. If and when water does enter your home, it's traumatizing, and you want to be able to recover as quickly as possible. The thought of having to repair the drywall in all of your rooms is a daunting prospect, especially knowing that another flood will ultimately come. This is where EnduraFlood comes in. EnduraFlood is simply the best way to protect your walls from the damaging results of a flood. While conventional drywall has to be cut out and replaced in a costly, messy and time consuming process, EnduraFlood panels can simply be removed and re-installed with just a screw driver. This process takes merely minutes, and it allows you to inspect and dry out the area behind. In "no time" you can be back to enjoy your basement or living space. Whats more, EnduraFlood Systems look gorgeous, with many modern, traditional or contemporary styles to choose from and build. Whether you are a DIY homeowner or a contractor, the process is easy: You select EnduraFlood components in our 3-Step process, or you can use our Project Estimator. All components ship directly from EnduraFlood Systems to you without costly middlemen. Using our comprehensive installation videos, the installation is quick and easy, and help from EnduraFlood is never far away.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

31 Bewertungen

5 Sterne
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1 Stern

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4,4

Alle Bewertungen

(31)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great solution for in home flooding

Due to recent natural disasters, my family and I decided to purchase Enduraflood to better protect our home in the future. After receiving and easily installing the system in our house, I can genuinely say that not only does it make our house look stylish, but I feel safer as well. The cost is certainly worth the protection you will get in the future. While it took a while for the system to ship, it did arrive and customer service was very helpful when I called. I imagine the business is overwhelmed considering the last hurricane season. Would recommend to anyone looking for a cost effective, convenient, and aesthetic solution to flooding.

24. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor Customer Service and Responsiveness

My home in Milton recently experienced flooding, prompting me to place a $10,000 order with Enduraflood on October 28th. To date, I have only received the trim, which arrived last week, over a month later. While I understand the high demand and therefore will not rate them 1 star solely for the delay, my dissatisfaction lies with their extremely poor customer service.

The individuals answering the phone are unable to provide any useful information—they can only take new orders. They cannot tell you when your order will ship, where you stand in the queue, or make any adjustments to the order once placed. When seeking answers, I was directed to send repeated emails, marking them as "2nd request," "3rd request," etc.,.

In a desperate attempt to get my cabinets installed, I requested a partial shipment, again with no response. Consequently, I had to purchase an alternative board to use behind my cabinets, accepting the additional costs myself. This lack of response and transparency led me to question the legitimacy of Enduraflood, suspecting they might be stringing customers along.

Despite their claim of a 2-4 week delivery window, expect significantly longer waits and minimal communication. You will not be able to speak to a live person about your order, and updates are non-existent. Although I cannot yet speak to the quality of the product, as I have not received it, I strongly advise against this company if you value good customer service.

6. Dezember 2024
Bewertung ohne vorherige Einladung
Enduraflood-Logo

Antwort von Enduraflood

Dear customer, thank you for your feedback. We apologize for the delay with your order. As with many other building material suppliers, deliveries are frequently delayed during and after hurricanes. All orders are processed in the order in which they are received, and moving an order up, complete or partial, is unfortunately impossible and would be unfair to other customers. In reviewing your account history, our team has communicated with you frequently via email since you placed your order. Several order modifications were made and discussed, as well as a partial shipment that was unfortunately impossible to . Our team has also communicated with you via phone. Should we have missed something, we truly apologize and ask you to reach out to us via 800-285-0899 to discuss how we can make it right. We are confident that once installed, you will come to appreciate the many benefits of EnduraFlood as the best solution to protect your drywall from flood damage in the future.

Bewertet mit 1 von 5 Sternen

They cancelled my order after waiting 5 weeks

I purchased the product after Helene flooded my downstairs. I ordered everything except the chair rail because I need a wider chair rail to cover the line between the boards and the drywall. I placed the order 10/17 and paid for it. I followed up two weeks later and was told my order was in process. Another two weeks I call and only get voicemail. No return call. I emailed and they emailed back to say they cancelled my order and refunded my money on November 20th. So they held my money and then cancelled my order because I did not order the chintzy chair rail. Its their way of driving up the cost to repair your home by requiring you to buy all of the parts and pieces. Even though the pieces I did not buy would not even work for my application. Terrible company with no morals.

22. November 2024
Bewertung ohne vorherige Einladung
Enduraflood-Logo

Antwort von Enduraflood

Dear Mrs. Jenkins, thank you for your review. We appreciate you taking time out of your day to share your view. We are always happy to hear criticism and are willing to learn and improve. The EnduraFlood floodproof drywall system should be installed as shown on our website, and it should be used as intended. Upon review of your order, our project management noticed that critical items for a proper installation were missing. After one of our associates called you to point this out, we allowed another several weeks for you to add the missing items. Since there was no additional action taken, your order was then automatically canceled due to non-compliance. We apologize for any confusion or frustration, however, the proper installation of the product system is required so that the promised advantages can be obtained. Should you want to place another order, kindly use the Project Estimator on our website which will create the material list according to your specifications.

Bewertet mit 5 von 5 Sternen

I wanted to leave this review to say…

I wanted to leave this review to say how pleased we are with the esthetics of the Chester design we selected. Our basement family room looks like it’s out of a magazine! Hopefully it never floods again ☹ (see picture) – MaryEllen, Maplewood, NJ

17. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

installilng enduboards

Offering prayers to those affected by Helene and now Milton. We were fortunate to say the least. This was the first flood we’ve had since installilng enduboards in our basement. Fortunately the water receded quickly and me and my brother have already removed the boards and got rid of the wet insulation. Just waiting for studs to dry to put it all back together. So far so good. – Travis W., TN"

14. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This product is very overpriced

This product is very overpriced. Not one of these reviews talk about the price for both product and shipping.
The company is in NJ and needs to ship everything which is min of $400 they dont have any product waiting in any other state...they want you to pay for shipping to your flood prone area.
They rely on this online estimator and if you have a question outside the estimator they dont know how to answer it. And for something that was 144 linear sq ft the price was $6,000 for 33 inch high boards. (another $2,000 to install it) basically I can remove and replace sheetrock 3 to 4 times for the same price. Google "‎Vinyl Wall Panels" or "PVC wall panels" and you will find products at 1/10th the cost at your local hardware store.
A box of screws was priced at $22. I called support and they couldnt even answer any of my questions said this product is probably not for me.

5. Oktober 2024
Bewertung ohne vorherige Einladung
Enduraflood-Logo

Antwort von Enduraflood

Dear buse, thank you for your review. We take all customer feedback serious and are always looking for ways to improve how we work. EnduraFlood's product offering is structured to help folks who live in floodprone areas and want to make their basements or homes more flood resilient. To provide the benefits we promise, EnduraFlood should be installed as shown on our website and used as intended. Unfortunately, as in your case, we can't help with some installations that would make such an installation impossible. If you would like to discuss other ways we can help, please call our customer support team at 800-285-0899 at any time.

Bewertet mit 5 von 5 Sternen

Awesome!!

This is a genius product!! We installed it ourselves, myself (5'7"women no construction knowledge, a handy gentleman to guide us and a skill or circular saw). It looks amazing painted or not! If I could have made up my mind and had hind sight I would have painted it before installing but having said that it was easy to tape off and decide what I wanted to accent.
This product is much cleaner and easier to install than dry wall not to mention it's beautiful!
Please remember I found the Enduraflood through a google search and a little research about 2 weeks after hurricane Ian devastated our island. I ordered it while there was still only boat access to Sanibel.
The Staff is AMAZING with support and logistics. Not to mention how easy it is to order! I loved that they calculated out everything so it's easy to budget and there were no shortages.
I really don't have anything negative to say about the company service or product.

16. November 2022
Bewertet mit 5 von 5 Sternen

Amazing solution

Amazing solution! I google for a better solution than replacing sheetrock with sheetrock. Thought someone must have thought of something better. Voila! They did. Easy install, all plastic so water cant break it. Why nobody else has not done earlier I do not know. But we are all set. Love the look too

7. Jänner 2023
Bewertet mit 5 von 5 Sternen

Very good experience so far

Very good experience so far. Easy ordering and product showed up on time. We are about half done with our installation. My husband and I did the cutting part and our handyman is doing the installation. Upon speaking with their customer service rep Al we decided to prepaint the panels in medium gray by Behr and it looks fabulous.

30. Dezember 2022
Bewertet mit 5 von 5 Sternen

Enduraflood was heaven sent

Enduraflood was heaven sent! We were flooded through Ian and I could not imagine going through this whole rebuilding again in the future. We had a bout one foot of water and ned time i dont have to worry about the walls so much. Will be able to wash them off and put them back in. Works for me

23. Dezember 2022
Bewertet mit 5 von 5 Sternen

We live in SW FL and got hit pretty…

We live in SW FL and got hit pretty badly by Ian as did most of the neighborhood, seems like enduflood is a very good solution. recommened by our neighbor and was easy installation , he is a contractor and helped out but i think i could have done myself, wife loikes it so everyone happy

19. Dezember 2022

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