ENGRAVERS GUILD LIMITED Bewertungen 

Had a problem with a watch for our Granddaughter, which was not the fault of the Engravers Guild. After contacting them about the problem they were back on to me within hours which was great. More importantly they had a resolution to the problem and they exchanged the watch within two days, fantastic service considering there was some engraving to be carried out as well.
Can't speak highly enough of this company and considering the service we received, we would recommend them to anyone.
Thank you Gilda for all the trouble you took to resolve the situation so promptly.

An amazing small business who came to my rescue. Fabulous service provided by Gilda and a lovely well priced product. The engravers produced our personalised cufflinks within a day for an 18th after we were completely disappointed and let down by another company. Honestly we cant praise everyone enough they turned a nightmare into something wonderful and we truly appreciated it.. The cufflinks were of a much superior quality, looked brilliant and were loved. We recommend this company, they are great at answering questions, responding quickly and giving guidance - they provide a true service along with a fabulous product. We will definitely be using them again - Thanks again for being so wonderful.

I ordered a pair of silver engraved cufflinks for Valentine’s Day; unfortunately they were flimsy and thin, and below expectations. As they were engraved they could not be returned.

I ordered a photo frame previously which was very nice. Sadly the cufflinks did not live up to expectations.

Update 14 March 2026

Elliot Bishton (founder of EGL) reached out to me soon after my review and offered me a refund (on an exceptional basis, as they were engraved so technically non returnable and non refundable). He was also very helpful in offering some suggestions re other places to source engraved cufflinks.

Excellent personalised customer services and thank you again.

Excellent company.
Beautiful pocket watch for sons 40th birthday
Communication and delivery first class. Refreshingly good service
Thank you

I ordered an engraved whiskey tumbler for a 60th gift . Unfortunately, when it arrived the glass was damaged . I was disappointed because the product itself and the presentation was beautiful and I doubted getting a replacement in the time needed .
Engravers Guild, jumped on the ‘problem’ - no hesitation to replace , which they did within a couple of days .
I highly recommend this company not only for the quality of their products but also their customer service . Such kindness and efficiency .I felt that they really wanted me to be a satisfied customer and me to have the best experience of buying from them .
Blown away quite frankly and definitely use again . Thank you 🙏

We ordered a personalised whiskey glass for my brother‘s 70th and we were so happy with the quality of the engraving and the emblem on the side,it came in a nice gift box, fast delivery I recommend Engraver Guild and definitely be purchasing more in the future.

Fantastic products and customer service.
Highly recommended

I was thrilled with the silver tankard I purchased for my godson. Felt like a really special keepsake to gift him. Maddie was lovely over email and was kind enough to make sure it arrived after an initial postal hiccup! Top notch customer service.

Wow! What amazing, friendly and accommodating customer service. I had a small problem with the engraving and the team at Engravers Guild sorted it out instantly. Super courteous, and super efficient.

The hip flask they supplied was beautifully presented and looked a million dollars!👏

I cannot recommend them highly enough!👍

Look no further... these guys are the best!!

Thank you!

Russ from Cheltenham.

Love my purchase of silver photo frame engraved fir a christening. Was beautifully packaged. And the frame and engraving is lovely. Also prompt delivery. Highly recommend.

I’m so happy with my order, (personalised engraved whiskey glasses)
Maddie was so responsive and with several emails and tweaks helping me with my design, the glasses have arrived and are perfect!
I cannot recommend them enough and am now wondering what else I can order.
I think the team have been so impressive, from communication, pricing and finished products. Thank you Maddie and all. Glen.

I gave the wrong delivery address, totally my fault. My email was replied to promptly and very politely, my error fixed, and my beautiful solid silver cuff bracelet arrived, engraved, beautifully packaged, within days.

The customer service was exceptional. My package went awry and was not delivered on time and even though it was not the fault of the company, they sent a replacement item at no extra cost. It's great to see such customer service this day and age and the item was very well received.

Beautifully engraved necklace with excellent workmanship. The service was outstanding from start to finish. Highly recommend!

My photo frame was received quickly and was beautifully packaged. The engraving was of a high standard. The gift was for my son’s birthday and he loved it. Very happy customer and would definitely use them again.

My experience with Engravers Guild was first rate, what really impressed me was because I purchased 2 items they refunded the postage and packaging cost of one item. That has never happened anywhere else.

Brilliant service for the money couldn’t be better. Honestly you won’t find better value for money.

I purchased a birthstone pendant for my granddaughter which she chose herself from your website. As it’s a Christmas gift she has not yet seen it but I know she will be thrilled with the necklace and the engraving.
I prefer to handle jewellery before buying and find it a leap of faith ordering online! However I am so pleased not only with the necklace but also with your communication,professionalism and lovely packaging and buI’m having fun browsing your website to add to my own jewellery collection.
Congratulations on a great little company

Beautiful item. Customer service was Amazing! I would definitely purchase from engravers again.

The team made sure that they told me the photo wasn’t going to work, rather than sending me it anyway. I will definitely be buying off them again