Hey Kaitlyn, like we mentioned on chat, we are terribly sorry that we didn't respond to you when you first reached out with the error you are facing. A delayed response for a critical function like a job opening is unacceptable, and we apologize that it occurred. We are taking steps to ensure it doesn't happen again. This is also why Rachel offered to coordinate with your recruiter directly, and tell them to consider your application even if it was delayed, as we hadn't gotten back to you on time.
We disagree with other characterizations in your review. Firstly, we allow recruiters to configure the proctoring settings. If they want to disable some of the settings, they can. The invasiveness is your recruiter's choice, not ours. And, to be fair to them, candidates cheat a lot on assessments, especially now that there is AI. So, it makes sense that they enable Proctoring.
The site isn't extremely glitchy - your own recruiter has used us for 1000s of candidates, and there have been no issues. The glitch was almost certainly due to something at your end (your device, your browser, etc) and that is why Ray and Rachel gave you very specific instructions on what you must do at your end so we can diagnose the issue. You declined to do it. If you just share screenshots of the error, it is impossible to know what went wrong. We went to great pains explaining this. You retorted by calling the team uneducated, which is not a very nice thing to say.
We are still open to working with you on this. Our offer to help diagnose the issue, and reaching out to your recruiter on your behalf, is still open.