Really helpful staff, made me feel completely safe and secure about buying an expensive pair of boots, unseen or tried on, over the phone. The boots were exactly as described but I know I could have... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely outstanding. During ordering (very early) I was able to chat with a lovely customer service person, and when an issue arose (that was NOT their doing) a great lady called Sherrie went abo... Mehr ansehen
First used in October for Cavalor supplement order (Bronchix Pure). Price found to be very competitive, they were efficient and also very polite when calling them. Highly recommend. Will certainly... Mehr ansehen
I purchased De Niro boots, they have arrived and are beautiful. As I purchased from Australia, the staff were so helpful with all my emails about sizing and design - they went above and beyond and kep... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Equitain work with the worlds leading equestrian companies, supplying designer, high technology equipment for horse and rider. We also specialise in optimising performance through our preferred status as suppliers of the worlds best nutritional products by Cavalor
Kontaktinformationen
County Lane, WV7 3AH, Wolverhampton, Vereinigtes Königreich
- 01902 213483
- shop@equitain.com
- equitain.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Loads of top brands to browse through and buy.
Excellent service. Lots of attention.
Great Service
Super quick delivery and great post sales advise. Thanks very much.
Quick Service
Very happy with the service and speed of delivery.
Purchase of a lovely pair of jods
Excellent service. All return calls made promptly as promised. Jods arrived next morning! Best jods I have ever had! Cannot fault service or product.
Purchase of Prolite girth - Sue Jones
Imediate response and delivery - a first class service. Couldn't ask for more.
Resolved issues very quickly and with excellent service.
I order a jacket which when arrived was the right make and model but did not match the picture shown against the product. Equitain were very quick to recognise the issue, looked to see if they could identify the make and model in the picture, to see if they could supply that, and when they couldn't... immediately offered me a free return and refund. I was very impressed with the way they dealt with my issue; and how the responded, even though I really would have liked the jacket in the picture ! As a result, I would definitely deal with the company again, despite the mix up.
excellent customer service
I have ordered a few things now from Equitain. They sell high-end products and their customer service matches this level. They are responsive and answer any questions quickly, they despatch items fast and everything is well wrapped and arrives pristine. Would highly recommend them.
Exceptional customer service
I was incredibly impressed by the outstanding customer service. Not only were they very quick to help with my query but also couldn't have been nicer to deal with and I couldn't recommend them enough.
Very good service and prompt helpful communication
I had a specific item that I needed on a specific day and when I contacted the guys at Equitain they came back to me very quickly, with all of the information that I needed. Product arrived at home the next day.
Poor correspondence and lack of care
Had to keep ringing and chasing my order, 6-8 week delivery ended up being 10 weeks. I had to keep ringing to be told different excuses each time, very frustrating!!
The boots were worth the wait though
Without getting personal I have the receipt that clearly stares in your handwriting 6-8 weeks. I was told on several occasions that you would call me back with updates and this did not happen, I was told that the boots would be in on a certain day and then not called to let me know either way. I had to keep chasing hence my comments in the review. I appreciate that having to rely on the supplier is out of your control

Antwort von Equitain
Fab seller
Very quick response and delivery, will definitely buy from them again
Great service and products
Fast delivery and quality goods
Fab service and breeches!!
Brilliant service and great equiline winter breeches!
Purchase of Pavo Feeds
I found them to be very helpful and efficient.
Excellent service, great product.
I'm delighted with my Equiline breeches.
They are lovely to ride in and wash well.
The service I received was fabulous.
Many Thanks
Not receoved goods
The courier doesn't leave a card saying that we've missed a delivery and I have no idea where my feed is. Equitain have been very helpful when I've phoned to ask for help, but unfortunately I don't have time to chase every day and it would seem that I need to. Sadly I've had to purchase from another supplier now, hopefully my horses food will turn up eventually

Antwort von Equitain
Good buyer experience
Easy communication. Fast delivery
excellent
Easy to use . No problems very straight forward
Excellent product and service!
Excellent product and service!
I just find website difficult to access properly from my phone!
Wanted to buy a bridle but couldn't find them on site! Doesn't work very well!
Although shop is amazing!!

Antwort von Equitain
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







