After talking with the team, they fixed the issue, responded quickly, and called me a few times to get it sorted. Just want to give my feedback/suggestion on the web application menu. Currently... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
As always i never have a problem when sending money to my country.. promp reply & good exchange rates. Always satisfied with thier service. I've been using thier services for a few years now and the... Mehr ansehen
Unternehmen hat geantwortet
It will be nicer if there was an option to provide some references for transactions. Also sometimes, the rates are a bit lower than the Wise. It would be nice if you could do the same rates. Also in t... Mehr ansehen
Unternehmen hat geantwortet
Been using Eremit for more than 2 years now.. The process is very smooth and never ever had any problems nor the payment was delayed. Also, exchage rate is very competitive as well.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Introducing to you ERemit Money Transfers. Now send money to India, Pakistan, Bangladesh, Philippines, Sri Lanka, Indonesia and to over 30 countries in Europe at unmatched exchange rates. Available on iOS/Android app and web.
Kontaktinformationen
Unit 403, 189B South Centre Road, Tullamarine, Victoria, 3043, Tullamarine, Australien
- 1300 63 53 63
- Support@eremit.com.au
- eremit.com.au
4,6
Hervorragend
736 Bewertungen
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great service …
The assistance provided was incredibly helpful and friendly. The response time was very prompt, which made my experience even better. Overall, it was a great interaction with all my needs being met efficiently and effectively.
9. April 2024
Antwort von ERemit
Dear Raja,
Wow! We are so blown away by your review. It made our day. Eremit always focus on customer’s happiness and prioritise our customer’s convenience. Thank you for your time!
Very good service
28. Februar 2024
Antwort von ERemit
Dear Christie,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us on 1300 635 363.
Excellent service great price then other
1. März 2024
Antwort von ERemit
Dear Praveen,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us on 1300 635 363.
Excellent service
1. Februar 2024
Antwort von ERemit
Dear Sarathchandra,
Thank you for your valuable note. We're glad that you're happy with our service.
Trusted and efficient. Service.
Quick transfer and reasonable rates paid and also low fee. Trustworthy customer service.
1. Februar 2024
Antwort von ERemit
Dear Panagodage,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us on 1300 635 363.
The company is being transparent with…
The company is being transparent with transfer cost and market rates. Also, the customer service representative was very helpful as I contacted her on 2 different occasions.
9. Jänner 2024
Antwort von ERemit
Dear Harsimran,
Thank you for your kind words and positive feedback. We are thrilled to hear that you are enjoying using our service. If you ever have any questions or concerns, please don't hesitate to reach out to us at support@eremit.com.au or call us at 1300 635 363.
Rates are good.
3. Jänner 2024
Antwort von ERemit
Dear Rajasekar,
It was a pleasure serving you. We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us! Anytime.
Customer service excellent
Customer service excellent and helpful..
Transaction needs to be quicker. Thankyou
7. Dezember 2023
Antwort von ERemit
Dear Roberto,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us on 1300 635 363.
Easy & Quick
29. November 2023
Antwort von ERemit
Dear Chandana,
Thank you for your lovely note. We really appreciate you taking the time to share your experience with Eremit.
Convenient
Convenient, when I have issue I spoke to real people and very helpful. The exchange rate is always higher than others.
6. Dezember 2023
Antwort von ERemit
Dear Laura,
We appreciate your kind words and happy to know that you are part of the ERemit family, we take special care in making each transfer Fast and Hassle Free. Thank you for your appreciation. These comments will give the entire team a big Cheer:
Excellent rates
28. November 2023
Antwort von ERemit
Dear Merlita,
Thank you for your lovely note. We really appreciate you taking the time to share your experience with Eremit.
The experience is great
The experience is great. Even if I had any problem it was addressed promptly. Got the best rates always
7. November 2023
Antwort von ERemit
Dear Amanpreet,
Thank you for your kind words and positive feedback. We are thrilled to hear that you are enjoying using our service. If you ever have any questions or concerns, please don't hesitate to reach out to us at support@eremit.com.au or call us at 1300 635 363.
User friendly
6. November 2023
Antwort von ERemit
Dear Amol,
Thank you for your lovely note. We really appreciate you taking the time to share your experience with Eremit.
Fast and reliable
Fast and reliable. No issues with transfer and offers better rate then others in the market.
6. November 2023
Antwort von ERemit
Dear Moris,
We appreciate you taking the time to share your feedback and being so open with us. For any assistance, please feel free to reach out to us on 1300 635 363.
Fast reliable
29. Oktober 2023
Antwort von ERemit
Dear Raymond,
We appreciate your kind words and are happy to know that you are part of the ERemit family. We take special care in making each transfer Fast and Hassle Free. Thank you for your appreciation. These comments will give the entire team a big Cheer.
Massive Delay in response
transferred money last week and still there is no information if you have received or not. Talked to Bank and they said money has been transferred. Talked to your team and there was no proper response to investigate....
1. November 2023
Antwort von ERemit
Dear Yogesh,
We apologize if your experience with us was not satisfactory. Kindly note that we have taken your concern on high priority and had an internal investigation on this matter. It has been identified that there was a delay in the receipt of funds from the bank's end leading to delay in the processing of transaction. This usually occurs during the first transaction from/to a new account. If you wish to discuss this further, please contact our customer service team at 1300 635 363 or email us at support@eremit.com.au.
Conversion rate is good but I have to…
Conversion rate is good but I have to chase everytime I transfer money. Not a single time it was done without my chasing the customer care
31. Oktober 2023
Antwort von ERemit
Dear Vivek,
Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad experiences with us. Sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We’re using your feedback to make some important changes going forward.
With no reason given and no prior…
With no reason given and no prior notice I was informed I can no longer use your services! It is amazing to find a company that does not need or want customers!
9. Oktober 2023
Antwort von ERemit
Dear Anthony,
We regret any inconvenience you may have experienced due to the refusal of our services. We understand that this decision might have come as a surprise and caused concern.
While we can't provide specific details without more information, there are various reasons that might lead to such decisions, including account-related issues or policy considerations.
We value our association and relationship with you; however, at the same time, the security of your money is of utmost importance to us, and in certain cases, the refusal of service is a safety measure that we take.
If you have any questions or concerns, please don't hesitate to reach out to our dedicated customer support team. We are here to assist you. Your feedback is invaluable, and we appreciate you sharing your thoughts with us.
Very quick transaction
5. Oktober 2023
Antwort von ERemit
Dear Neethu,
Thank you for your valuable comments, we really appreciate you taking the time to leave us feedback.
Antwort von ERemit
Dear Seenivasan,
Customer satisfaction is at the core of our efforts, and we're glad you're enjoying our app. We're always looking for ways to improve your experience, so reach out to us at support@eremit.com.au or call us at 1300 635 363 if you have any suggestions or need any assistance.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.