I have had great difficulty adding another computer & sorting it all out. I tried following the instructions, but will sort it out. I phoned & renewed my subscription over the phone which was very eas... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
For ease of setting up,the anti viral program is one to bank on! I had found that in the past, Eset was similar to VET, as it picked up anything with ease. I stopped using Eset when they had gotten... Mehr ansehen
Unternehmen hat geantwortet
Love the appearance when I open the app. Excellent layout, easy to use, and a very appealing colour scheme. Nicely designed. Unlike so many other security solutions, all features work! So far, it's... Mehr ansehen
Unternehmen hat geantwortet
Is there a way to make it easier to add mobile phones, I found it difficult specially scanning the qr code on the device. Otherwise very happy, trust your software
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Vom Unternehmen geschrieben
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Kontaktinformationen
L20, 111 Pacific Highway, 2060, North Sydney, Australien
- 1300 084 040
- au.office@eset.com
- eset.com.au
4,4
Hervorragend
2310 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
POOR Possible ILLEGAL OPTIONS
As a RESEELLER for my Client .. I cannot Rollback to the original product Eset Home Security Essentials. I also cannot remove this subscription. As we have an alternative sub.
I can turn Auto-Renew OFF on this landing page.
However, if I subsequently login to my recent ESET HOME client account it shows Auto-Renew as "ON" and I also CANNOT turn it OFF from There !
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
i purchased aditional subscription for…
i purchased aditional subscription for a new computor and for my new phone . but have not been able to load either. when it comes up for renewal i will decline all thanks for nothing.
1. Dezember 2025
Antwort von ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Product is great.
Product is great.
After installing my first version many years ago, I never had a problem with viruses, despite coming from many ways.
23. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear that our product has consistently protected you from viruses over the years. Thank you for sharing your positive experience with us!
I'm not up with all the jargon and…
I'm not up with all the jargon and latest info and find it difficult to decide what I should be using or not using. Have no idea about TrustPilot
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
We appreciate your feedback and the time you took to share it. We recognize it can be challenging to stay informed with the latest information. We'll consider how we can make things clearer.
Easy to extend my membership
Easy to extend my membership. Been safe from any problems.
31. Jänner 2026
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear that extending your membership was easy! We appreciate your feedback and are glad you feel secure.
I was put on to eset by friend that is…
I was put on to eset by friend that is right up with his tech, I’d used a few other protection programs before and ended up with all sorts of problems made the change to eset and I haven’t looked back and haven’t had a problem since making the change even when I’ve had little problems and needed to call the company they have given great advice and got ontop of the issues quickly and effectively it’s now 2026 and my computers have been hassle free since 2011
21. November 2025
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear that our product has provided you with hassle-free computer use since 2011! It's great to know that our support team has been helpful and effective in resolving any issues. Thank you for sharing your positive experience!
Installing ESET on my iMac M4 is… tortuous.
Installing ESET on my iMac M4 is tortuous.
Even now, I am not sure whether I am protected or not.
I wish there was some way to test whether ESET is working.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
We're sorry the installation on your iMac M4 was difficult. We value your feedback and will review the process to improve it. There are resources available to verify protection.
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear that the installation was smooth and that it works well for you. Thank you for your positive feedback!
I have had no problems
16. Februar 2026
Antwort von ESET Software Australia | Digital Security Solutions
We appreciate you taking the time to share your positive experience; we are so glad to hear it has been problem-free.
Works very well in the background.
Works very well in the background.
My only concern is checking timelines / schedules for updates and scans - I struggle to find where clear info is listed on what is currently setup.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear it works well for you. We appreciate your feedback regarding the clarity of the update and scan schedules, and we'll work on making that information easier to find.
Very easy to use and trustworthy
15. Februar 2026
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear that our service is easy to use and trustworthy for you. Thank you for your feedback!
Your virus check seems to work well!
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear that our virus check works well for you! Thank you for your positive feedback; we appreciate it.
Cannot downgrade or reduce number of…
Cannot downgrade or reduce number of subscriptions on line. Subscription renewals more expensive than buying new subscription from retail store.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
This is an easy to navigate security…
This is an easy to navigate security programme which does the job it is designed to do, without any hassle.
31. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear that our security program is easy to use and functions effectively for you. Thank you for your positive feedback; we appreciate it!
One of the best
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
We appreciate your feedback and we are so glad you had a great experience with us.
The peace of mind that all the family…
The peace of mind that all the family items are protected wherever we are. Its fairly simple instructions to add anything new very helpful.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear that our product gives you peace of mind, knowing your family items are protected wherever you are. We appreciate your feedback on the simple instructions!
The help and support
The help and support when I lost my account due to continuous hacking on the computer.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear that we could provide assistance when you lost your account due to the hacking. Thank you for sharing your positive experience!
Up until I brought a new computer it…
Up until I brought a new computer it worked well, I am sure you are still monitoring this one, but I cannot be sure.
I still get bombarded by other computer companies to buy their security systems in my mind if these companies have to resort to this, they must not be very good.
Time are tuff for everybody now
2. Februar 2026
Antwort von ESET Software Australia | Digital Security Solutions
We appreciate your feedback. We're sorry to hear about your experience after getting a new computer and the unwanted solicitations. We'll review your comments as we continually work to improve our services.
Great experience! Highly recommended.
Great, effective product; competitive pricing; good communication; ongoing regular updates. I've been a user for over ten years and have never even considered changing from ESET.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had such a positive experience with our product for over ten years! We appreciate your feedback regarding our pricing, communication, and updates. Thanks for your long-term support!
Antwort von ESET Software Australia | Digital Security Solutions
We're happy to hear that you have had a positive experience with our product. Thank you for your feedback; we appreciate it.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.